Express Reviews

Updated May 17, 2015
8 reviews filtered by
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
3 Ratings

Pros
  • Great discount-35-45 percent off (in 55 reviews)

  • Semi-decent discount on product when there is an additional employee discount (in 49 reviews)

Cons
  • Getting paid minimum wage for this job was insulting (in 79 reviews)

  • No work life balance -only work (in 28 reviews)

More Pros and Cons

8 Employee Reviews

Sort: Popular Rating Date
  1. Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Las Vegas, NV
    Current Employee - Co-Manager in Las Vegas, NV

    I have been working at Express full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work/Life balance
    Continuous management and associate development
    Great benefits

    Cons

    Slight focus on policy and procedure rather than customer service


  2. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Lead in Las Vegas, NV
    Former Employee - Part Time Sales Lead in Las Vegas, NV

    I worked at Express part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The manager was very flexible with hours.

    Cons

    I did not get enough hours.

    Advice to Management

    Have set schedules, do not overhire.


  3. Although I have been here for a short time, I enjoy this company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very comfortable and fun work environment
    Flexible hours
    Kind managers and coworkers
    Lots of opportunities for promotions
    Enjoy coming to work in the morning

    Cons

    Poor training
    Pushy with promotions and loyalty program sign ups
    Constant credit card contests
    Expected to be in multiple places at once


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  5. Helpful (3)

    Do not apply here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very flexible hours
    Kind coworkers
    Easy-to-talk-to managers
    Great discount
    Cute clothes

    Cons

    You can't ever get hours. They don't train you, you just get pushed out onto the floor. Horrible pay


  6. Good part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fashion Expert in Las Vegas, NV
    Former Employee - Fashion Expert in Las Vegas, NV

    I worked at Express part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good discount on clothes, short shifts

    Cons

    Minimum wage, expected to wear heels all day, long hours, working late one night and early the next morning. Hard to have school schedule or second job schedule, working all holidays and weekends

    Advice to Management

    Raise the wages


  7. Bad Manangment

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great clothes
    Good for no prior sales experience

    Cons

    horrible sales lead team
    store manager turnover high


  8. Helpful (1)

    A good "for now" job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Great associate discounts (30% off, new quarter weekends give us 45% off)
    - Good upbeat music
    - Friendly co-workers and generally friendly managers
    - Fashionable store, love the style
    - Love the creativity I can put into my work outfits
    - 5 hour shifts... better than other retail places with 3 or 4 hr shifts

    Cons

    - Pressure to meet goals to "go green" and extreme pressure for the Express Credit Card
    - No recognition for doing a good job, but a lot of criticism for things you do wrong
    - BAD HOURS. Despite the 5 hour shifts, you'll probably only work one or two days out of the week. Many associates have second jobs because of this.
    - Many on-call hours, which they don't even use 99% of the time.
    - Managers play favorites.
    - Bad pay and bad hours for such expensive clothes.
    - No discount on red tag items.

    Advice to Management

    rid the on-call hours and have better training for new associates. I didn't really know how to "sell" until a new quarter meeting where an old associate helped me with how to sell and add on


  9. Helpful (1)

    Great job for students and part timers.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express

    Approves of CEO
    Approves of CEO

    Pros

    The employee discounts are incredibly good. 30% on top of any promotions (except 50%, and clearance0 everyday, and 45% once a month or so. You also get 50% off of everything for your first employee purchase.

    Hours are pretty flexible as well. The store I work at is understanding that a lot of their employees work two jobs or also attend school so they're very lenient with occasional availability changes.

    As long as you're on time, respectful towards customers, and do your job somewhat well- you'll never get fired.

    Cons

    There is no full-time employment unless you're a Sales Lead or Store Manager. A sales associate can look forward to one day getting 20-24 hours a week- but it'll take a while to get there.

    Being part time means no benefits. Sales Leads get benefits, but it takes a lot for an associate to make it to Sales Lead.

    Customers can be frustrating to deal with just like in any other retail environment- but the layout of Express stores doesn't help. Certain shirts require specific folds, packaging, etc. The men's side of Express usually has anywhere from 300-500 graphic t-shirts on the sales floor at once. This makes closing down the store a nuisance.

    Advice to Management

    Long term employees are the key to great customer service. Pay them more than minimum wage, reward them for opening credit cards, and start offering full-time to Sales Associates- then maybe they will stick around for more than a few months at a time.



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