Express Reviews

Updated August 3, 2015
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
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David G. Kornberg
7 Ratings

Pros
  • Great discount-35-45 percent off (in 55 reviews)

  • Semi-decent discount on product when there is an additional employee discount (in 49 reviews)

Cons
  • Getting paid minimum wage for this job was insulting (in 79 reviews)

  • No work life balance -only work (in 28 reviews)

More Pros and Cons

1,012 Employee Reviews

Sort: Popular Rating Date
  1. My experience was exceptional!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    The best part about working at Express-MOA is that it is a fun and friendly work environment. The staff and associates are kind and professional. The training and on boarding are well conducted where you learn a lot about the product and how to style customers. I like what Express stands for: 5 star customer experience!

    Cons

    There are no cons with working at Express-MOA. I enjoy working at Express and the experience is great not only for customer service but for life long lessons.

    Advice to Management

    My advice is to continue the well thought out training for the new associates!


  2. Great Place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work atmosphere, competitive pay

    Cons

    Large workload, not enough headcount

    Advice to Management

    allow teams to build headcount to support workload and efficiently complete projects to the fullest.


  3. Very busy retail store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co Manager in Atlanta, GA
    Current Employee - Co Manager in Atlanta, GA

    I have been working at Express

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great ASsociate DIscount 40% off

    Cons

    Late nights recovering. Customers tend to be very messy and trash the store

    Advice to Management

    Show more appreciation for hard working employees


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  5. Express

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Technical Designer in Columbus, OH
    Former Employee - Assistant Technical Designer in Columbus, OH

    I worked at Express full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great People Good Benefits Product is rewarding to work on

    Cons

    Work / Life Balance in some departments Not enough staff on Technical Team to manage workload


  6. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Express

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great energy and wonderful management. Open door policy throughout company. Feel comfortable walking into just about anyone's office with questions or concerns.

    Cons

    Some difficult personalities which are heightened with the fast pace environment can be stressful at times. I've heard express doesn't pay as much as other retailers.

    Advice to Management

    Continue giving opportunities to lower level jobs, as this will increase morale and help with turnover in certain areas. It makes your team want to work harder knowing they will be rewarded for a job well done.


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wayne, NJ
    Current Employee - Sales Associate in Wayne, NJ

    I have been working at Express part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Express is a fun and upbeat environment to work in! Most of the people who work there are very nice and friendly--you have to be to work there. It's a big company so there a tons of opportunities. You start out as an associate, but if you have a passion for styling and selling you can be promoted to a stylist which includes a pay raise! Love this company!

    Cons

    It's a very fast-paced environment and if you are not on the ball, someone will steal your spotlight.

    Advice to Management

    Hire less people so you can give employees more hours


  8. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Designer in Columbus, OH
    Former Employee - Instructional Designer in Columbus, OH

    I worked at Express full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Home office employees are smart and motivated Opportunity to be creative and innovate within role Results driven organization The discount is pretty awesome

    Cons

    Ultra lean staff means you do a lot of work with little recognition A lot of egos and not enough collaboration Lack of work-life balance


  9. Overview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Stock in Orlando, FL
    Current Employee - Associate Stock in Orlando, FL

    I have been working at Express part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I believe in the ethic's the base company itself stands for. Their company programs to simulate the economy thru recognizing small business owners that reflect Leadership/Team Building/Hard-working/Dedicated/Friendly/Compassionate... Characteristics thru The Red Shoe Initiative. Proud to be apart of a company that holds to giving to other in many ways....

    Cons

    Working in the retail field as a regular PT Associate is not never easy, the hours are not guaranteed and growth from within has been slow moving due to understandable low economy..

    Advice to Management

    To instill more to the incoming employees complete training and understanding of the main goal of the company and encourage them each step of the way towards establishing roots and stable work growth. Have more company growth incentive programs to eliminate overall employee revolving door


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Springfield, MO
    Former Employee - Sales Associate in Springfield, MO

    I worked at Express

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great managers, co-workers, and atmosphere

    Cons

    there was a freeze on raises & the music gets really annoying


  11. Very good place to get customer service experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Oklahoma City, OK
    Current Employee - Sales Associate in Oklahoma City, OK

    I have been working at Express part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like that there is a higher standard of work ethic than most fast fashion retailers

    Cons

    You are not allowed to use the Express Next rewards program with your associate discount

    Advice to Management

    The pay could be better for the quality of customer service required



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