Express Reviews

Updated April 26, 2015
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3.1
874 Reviews
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Express President & CEO Michael A. Weiss
Michael A. Weiss
340 Ratings

Pros
  • Great discount, fun fast paced environment, diverse group, great rewards for top performers (in 55 reviews)

  • Semi-decent discount on product when there is an additional employee discount (in 49 reviews)

Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 79 reviews)

  • Work Life Balance: Don't expect to take lunch and dont expect to be home in time for dinner (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX

    I have been working at Express part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    for great for teens and cvery well balance

    Cons

    rude costumers better co mangers

    Advice to Management

    bettter training

  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Express part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours many promos coupons red shoe 1mx Alec Rocco skinny fit

    Cons

    Non competitive pay for the work we do there all associates should be paid commission

    Advice to Management

    All associates should be paid commission

  3. I love it. Really energetic and fun

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Express Sales Associate in Charlotte, NC
    Current Employee - Express Sales Associate in Charlotte, NC

    I have been working at Express part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Other than discount it's all about working in a energetic environment and loving to help people shop for what they are looking for

    Cons

    Dealing with rude customers but at the end of the day that's really not a bit deal because we made his shopping easy for him

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great place to learn the biz

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Minneapolis, MN
    Current Employee - Co-Manager in Minneapolis, MN

    I have been working at Express (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong company that wants to see you succeed, internal promotion, lots of interaction with corporate heads both on the phone and in person, great place to learn visual standards and strong management practices

    Cons

    not for those afraid of hard work, but otherwise can't think of much if anything worth mentioning. Some locations there can be cliques and drama but not at mine

    Advice to Management

    Say what you mean, mean what you say, stick to the principles we are supposed to adhere to, and be more open to questions --that's how people learn.

  6. Brand Co manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great policies, cares about their employees, great views on customer experience

    Cons

    Low volume stores don't get enough product, sometimes the hours are hard to run the store effectively

    Advice to Management

    Try and find better ways to get best selling products to all stores. Try to find a way to raise the base hours for smaller stores to give us more to work with.

  7. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Beachwood, OH
    Current Employee - Sales Associate in Beachwood, OH

    I have been working at Express part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours, fun work environment

    Cons

    Low starting pay, associates aren't scheduled a standard 40 - hour work week and aren't eligible for benefits since they aren't full time.

    Advice to Management

    Keep doing what you're doing!

  8. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    Managers are nice and willing to teach you.

    Cons

    they have call in shift which makes your schedule unstable.

  9. customer relations representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Representative in Columbus, OH
    Former Employee - Customer Relations Representative in Columbus, OH

    I worked at Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The corporate office is beautuful, pay is high (especially for a fashion company), amazing cafe.Great training and company discount.

    Cons

    Upward mobility for people in our department seemed difficult, even for those qualified with fashion degrees. Our department was understaffed and on busy days it could be quite stressful, especially when angry customers calledi in.

    Advice to Management

    Honestly I felt that management treated us really fairly and did their best to create a fair place to work. I would say on busy days maybe encourage employees to get up and walk away, even if it's 2 or 3 minutes, just to straighten their legs once an hour or so.

  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Express part-time (More than 3 years)

    Pros

    -Good culture
    -Never had any drama or conflict between employees
    -Fair discount
    -Work extremely well around school/college and your schedule
    -Requesting unpaid days off is easy and simple and not discouraged unless its a holiday week or very busy time for the store

    Cons

    -Low pay & yearly raises very small
    -Don't give you opportunity for advancement no matter how long you've been there unless you try to seek it out on your own
    -Due to company policies, many of times customers are able to get a better discount than I can as an employee and are able to earn rewards over time for what they've spent unlike employees.

    Advice to Management

    Show you care about your employees more so that they have reason to want to stay such as at least allowing them to get as good of a discount as the customer is able to receive if not better during times when customers can use coupons on top of sales and employees cannot and also by giving promotions when deserved and opportunity for advancement.

  11. Working with Express really helped me to build my sales and marketing skills in a busy ever-changing environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales Lead in Fairview Heights, IL
    Current Employee - Customer Sales Lead in Fairview Heights, IL

    I have been working at Express part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Room for movement
    -Wide range of tasks
    -Knowledgeable management

    Cons

    -Atmosphere creates drama and childish like behavior

    Advice to Management

    Act like managers instead of partners. Employee moral is extremely important and you need to trash your employees less

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