Express Reviews

Updated August 26, 2014
Updated August 26, 2014
619 Reviews

3.1
619 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
260 Ratings

Review Highlights

Pros
  • Great discount-35-45 percent off (in 49 reviews)

  • The cons outweigh even the positives that the 30% employee discount give (in 48 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 62 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Lots of job opportunities if you work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Co-Manager  in  Sacramento, CA
    Current Employee - Brand Co-Manager in Sacramento, CA

    I have been working at Express full-time for more than 5 years

    Pros

    There is a ton of energy in all the stores and being able to work with people with the same fashion and passions makes work fun. There seems to always be an opportunity to move up or learn a new division of responsibility which makes consistent growth a plus.

    Cons

    Minimum wage is expected at an entry level job however the tasks and energy needed for success here is more then that. Express needs to offer their associates above minimum wage to help keep associate retention.

    Advice to ManagementAdvice

    Planning is difficult in this brand so being proactive versus reactive can be a challenge. My recommendations is to communicate to the store level in a more efficient and timely manner.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Palm Desert, CA
    Former Employee - Sales Associate in Palm Desert, CA

    I worked at Express part-time for less than a year

    Pros

    Flexible scheduling, great discounts, & awesome management.

    Cons

    Working with some grouchy fellow employees or customers.

    Advice to ManagementAdvice

    Nothing. Loved my managers!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Lead
    Current Employee - Part Time Sales Lead

    I have been working at Express part-time

    Pros

    promotions, easy to move up in the company if you have the dedication to do so, many opportunities to take advantage of,

    Cons

    hard to get time off, company made employees ineligible for Express Next (loyalty program)

    Advice to ManagementAdvice

    I love my district manager, she is great to work with and and always available to help when you need her too.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Express has good leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  San Antonio, TX
    Current Employee - District Manager in San Antonio, TX

    I have been working at Express full-time for more than 10 years

    Pros

    They have lots of incentives and bonus's.

    Cons

    Long hours and not a lot of time off.

    Advice to ManagementAdvice

    Need to give more payroll to stores to be sucessful.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Felt Like Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Canoga Park, CA
    Former Employee - Customer Service in Canoga Park, CA

    I worked at Express part-time for less than a year

    Pros

    you receive an outstanding discount out of the gate. basically to build your wardrobe because they do want you to wear their clothing.

    Cons

    It can get pretty busy and you'll have to multitask to the fullest!

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good Minimum wage Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Des Moines, IA
    Current Employee - Sales Associate in Des Moines, IA

    I have been working at Express part-time for less than a year

    Pros

    Pay is acceptable and hours are flexible.

    Cons

    Work is hard, benefits aren't good, and managers are very concerned with sales figures.

    Advice to ManagementAdvice

    Better benefits to employees would be nice, 35% on non-sale items isn't very good. Also, it would help moral and frankly help get sales members excited if managers concentrated on what upwelling can do for customers, not just what they can do the company. So for instance, instead of saying, "You should suggest that every woman tries on a Portofino shirt so we make our ADS," the manager could say, "Our Portofino shirts are super popular and every woman loves them, you should make sure that our customers are trying them on, who knows, one of the women may love it and buy three!"

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Working at express was a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Express part-time for less than a year

    Pros

    The interview/hiring experience for me was very simple. Managers appreciated hard work. This was my first retail job and I learned a lot, although I doubt I will use much of what I used in the future. Promotions seemed available for coworkers of mine.

    Cons

    Paid very little over minimum wage. Had one experience where a manager from another store was coming in to open, and was an hour late. Management seemed disorganized. Hours were posted on a week to week basis, and employes had little to no say. Sometimes I was asked to stay later after having already worked 9 hours. There was a lot of pressure from managers (who communicated VIA wireless headsets) to reach our goals during the day.

    Advice to ManagementAdvice

    Express seemed to have a high turnover rate. I would appreciate more loyalty between the company and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Lead  in  Coralville, IA
    Current Employee - Part Time Sales Lead in Coralville, IA

    I have been working at Express part-time for more than a year

    Pros

    Nice Clothes.
    Nice Atmosphere.
    Good people. Really fun atmosphere. I liked working there a lot and I loved getting deals on hip and trendy clothing that actually looks nice.

    Cons

    Some of the clothes shrinker in hot water. Also, there is no commission. I wish I could've been rewarded for being a great salesman. Although, I wasn't rewarded fiscally, I was rewarded with encouragement and community culture, so that was a plus. It's a great place to work.

    Advice to ManagementAdvice

    Maybe allow for Commision.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not enjoyable

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    The discount was okay, but there were times when customer promotions were the same or better than the employee discount. Dress code was relaxed, pretty easy to follow

    Cons

    Out store was severely overstaffed, it was impossible for anyone to get more than 20 hours unless you were a manager.

    Doesn't Recommend
  11.  

    Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    Reasonably paced environment. Great discount.

    Cons

    Minimum wage pay, stays the same throughout.

    Recommends
    Neutral Outlook
    Approves of CEO

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