Express Reviews

Updated October 16, 2014
Updated October 16, 2014
662 Reviews
3.2
662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
276 Ratings

Review Highlights

Pros
  • Semi-decent discount on product when there is an additional employee discount (in 53 reviews)

  • Great discount, fun fast paced environment, diverse group, great rewards for top performers (in 53 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 72 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Alright place to work for a student looking to get a quick job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Express part-time (more than an year)

    Pros

    The staff working there was really helpful. They try to help you out as much as possible, but it depends on where you work. I was able to get really close and become good friends with everyone i worked with. You end up spending a good amount of your paycheck right back into the store because the 30% makes it really tempting.

    Cons

    Your experience really depends on the people you work with and the kind of people who shop. They give low pay for the amount of work and hours you have to put into the store. If folding or staying well past store hours is not your style stay away from this job. Some customers don't care about any sort of service you can provide and will team up and pillage the table of clothes that you spent the last hour working on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    It was fun when I was young and had no other responsibilities...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Express full-time (more than 5 years)

    Pros

    Great discount, fun fast paced environment, diverse group, great rewards for top performers

    Cons

    Long hours, average pay, the mall never closes

    Neutral Outlook
    Approves of CEO
  3.  

    I had a very positive experience working at Express. Nice people, great management team, nice discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Poughkeepsie, NY
    Current Employee - Sales Associate in Poughkeepsie, NY

    I have been working at Express part-time (less than an year)

    Pros

    Flexible hours, able to work around school schedule

    Cons

    A bit awkward to break into the current dynamic as the "new employee", sometimes you get shorted on your hours due to lack of sales

    Recommends
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  5.  

    Good Company, Demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Minneapolis, MN
    Current Employee - Co-Manager in Minneapolis, MN

    I have been working at Express full-time (more than 3 years)

    Pros

    Great people to work with, but management seemed unfair

    Cons

    High turnover, and bad pay

    Advice to ManagementAdvice

    Be consistent

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Brand Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Co-Manager in Houston, TX
    Current Employee - Brand Co-Manager in Houston, TX

    I have been working at Express full-time (more than an year)

    Pros

    good benefits
    great company to learn retial

    Cons

    Long holiday hours
    company values suck
    lack of compassion for employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Ok work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Albuquerque, NM
    Current Employee - Co-Manager in Albuquerque, NM

    I have been working at Express part-time (more than an year)

    Pros

    They give you a nice discount on the clothing. Hours are pretty flexible. There are always opportunities to move up.

    Cons

    Nights and weekend hours. Not paid enough for what they want you to do. They have a lot of on call shifts.

    Advice to ManagementAdvice

    Don't treat employees as if they are disposable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun and trendy place to work for a college student!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Express full-time (more than an year)

    Pros

    Managers are always enthusiastic and friendly
    30% discount off merch
    flexible hours
    upbeat and dynamic environment
    never a dull day
    a great job for a part time student or someone getting into their first job

    Cons

    Slim chance of moving up to manager or other higher positions
    hourly pay does not match the amount of work put in on a day to day basis
    customers can be a bit uppity
    holidays, especially around Christmas are the busiest so don't expect to take off
    the pay is definitely not sustainable on its own

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    They teach you a sense of urgency that you carry on with you for future careers!

    Cons

    At times they expect you to sell what available even if the customer does not want that item.

    Advice to ManagementAdvice

    Keep up the enthusiasm

  10.  

    Express with and without expression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chattanooga, TN
    Current Employee - Sales Associate in Chattanooga, TN

    I have been working at Express part-time (more than an year)

    Pros

    You get to dress with the utmost respect of yourself while also being able to add a touch of abstract to your wardrobe. You get to meet all kinds of people, from simple business men, all the way to a women picking out an outfit about to travel through Europe. I have had a great experience working at Express for men and women, it's taught me a lot about my people skills and how to use correct grammar. All around, it's giving me the confidence to KNOW that I am meant for sales.

    Cons

    Depending on the location you're based in, the hours and pay are not worth the customers you do have to do with.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    GREAT LESSONS TO BE LEARNED!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SLT in Savannah, GA
    Current Employee - SLT in Savannah, GA

    I have been working at Express part-time (more than 5 years)

    Pros

    Fashion Icons, flexible scheduling, great way to meet new people, and an awesome place to experiance different personalites

    Cons

    its a very YOUNG atmosphere... that's all should need to say

    Advice to ManagementAdvice

    pop into your stores unaccouned

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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