Express Reviews

Updated September 22, 2014
Updated September 22, 2014
636 Reviews
3.2
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
267 Ratings

Review Highlights

Pros
  • Great discount-35-45 percent off (in 49 reviews)

  • The cons outweigh even the positives that the 30% employee discount give (in 48 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 62 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People - Crap hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Express part-time for less than a year

    Pros

    exciting product, great team-environment, busy, fun atmosphere, great service.

    Cons

    no hours, temperamental management , language barriers, laziness

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Standard retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Express part-time for more than a year

    Pros

    Discount, cute clothes, fun customers, fun employees. They train you really well and make sure you're knowledgeable of the product in order to maximize sales.

    Cons

    Benefits and perks are lacking as an hourly associate, I've heard of many other retail companies offering way better perks to hourly sales associates

    Advice to ManagementAdvice

    I worked in an NYC store which is very high volume, so the managers got to be a little over-bearing sometimes. Express is not a luxury store!! Take it easy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great is not even good enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at Express full-time for more than 8 years

    Pros

    Discounts, improved fashion styles, benefits

    Cons

    work life balance, company values, abuse of upper management power and unfair treatment

    Advice to ManagementAdvice

    Better compensation for the amount of work that is expected out of your employees. Holding management accountable and treating all employees fairly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Incredibly Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    I loved the people, the clothes, and everything I learned. I have taken what i learned in this retail environment on to my career at other organizations. They also recognize hard workers and you have the ability to move up to management. I really enjoyed what i learned here and came out of it with not only great experience but great friends.

    Cons

    It is retail and the hours are all over the place and it can be an aggressive environment for making sales goals. However, it is retail and that is to be expected.

    Recommends
    Approves of CEO
  6.  

    Great fashion and vision but wrong corporate leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Express full-time for more than 3 years

    Pros

    Great fast pace working environment and support from a district level. Loved the discount. Great benefits. On point with fashion trends.

    Cons

    Work-life balance was very demanding with no recognition. Not straightforward about people development or future. Make people a priority, they are the biggest asset.

    Advice to ManagementAdvice

    Reconsider upper management and add stronger core values to make the business successful. Consider more of an internal promotion process and job board. Advancement is on everyone's mind.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Co-Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    discount, promotions from within, hard to join from the outside world

    Cons

    no payroll, work long hours, low pay, low volume, nobody buys full proce

    Advice to ManagementAdvice

    restructure payroll, slash prices

  8.  

    Umm...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    The discount was great, though I never shopped there (and still don't.)

    Cons

    I couldn't stand the people I worked with. Boy, did they know how to make someone feel small! They suck...

    Advice to ManagementAdvice

    Be nice to your employees, like, really. We work hard. And teach your employees with "seniority" to be nice, too.

    Doesn't Recommend
  9.  

    Stuck up, Money hungry Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Staten Island, NY
    Former Employee - Sales Associate in Staten Island, NY

    I worked at Express part-time for less than a year

    Pros

    The best perk about working there would be the employees discount. It was a nice 30% discount.

    Cons

    I was not a fan of the assistant managers who hired the new employees. They acted as if they were much better than you and expected you to spend your money in the store and only wear clothing from their current line. Another problem was when you would close the store, you were not allowed to leave until the entire store was perfect. There was one night the store closed at 9pm and we stayed until 5am straightening out the store. We were told we would be rewarded for our hard work but then never received anything.

    Advice to ManagementAdvice

    The management has to be kinder and explain the jobs in more detail to the new employers. They should try to get the staff to be friendlier with each other. Everyone was always very cold and looked at you like you were an outsider.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Waist of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    Maybe the discount but that is only because they dont pay you anything worth making a living.

    Cons

    Minimum wage job that doesn't believe in commission. You will get almost no hours, but I guess that is ok for someone who is really just in it foe the experience.

    Advice to ManagementAdvice

    Pay your employees better and maybe they will make more of an effort to satisfy clientele or more of an effort period! Come on! There are numerous Express stores and the clothes aren't cheap so it can be done.

    Neutral Outlook
    Disapproves of CEO
  11.  

    LOVE my coworkers, HATE management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UNPAID Stylist
    Current Employee - UNPAID Stylist

    I have been working at Express part-time for more than a year

    Pros

    Pays JUST enough for you to afford the clothes. Fast paced, good music.

    Cons

    Only a 25 cent raise per year, they hire externally instead of internally, NO LIFE outside of the store (including funerals if needed) The only thing that helps keep you sane is if you have great coworkers that you get along with. A LOT OF WORK for little pay.

    Advice to ManagementAdvice

    Higher within your store! Talk to your associates about what would make them happier about working there and RECOGNIZE the potential to move someone up. Stop taking people off the schedule, forcing them to find another job instead of just firing them. PAY MORE!!!!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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