Express Reviews

Updated September 11, 2014
Updated September 11, 2014
630 Reviews
3.1
630 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
266 Ratings

Review Highlights

Pros
  • Great discount-35-45 percent off (in 49 reviews)

  • The cons outweigh even the positives that the 30% employee discount give (in 48 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 62 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Express has good leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  San Antonio, TX
    Current Employee - District Manager in San Antonio, TX

    I have been working at Express full-time for more than 10 years

    Pros

    They have lots of incentives and bonus's.

    Cons

    Long hours and not a lot of time off.

    Advice to ManagementAdvice

    Need to give more payroll to stores to be sucessful.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Felt Like Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Canoga Park, CA
    Former Employee - Customer Service in Canoga Park, CA

    I worked at Express part-time for less than a year

    Pros

    you receive an outstanding discount out of the gate. basically to build your wardrobe because they do want you to wear their clothing.

    Cons

    It can get pretty busy and you'll have to multitask to the fullest!

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good Minimum wage Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Des Moines, IA
    Current Employee - Sales Associate in Des Moines, IA

    I have been working at Express part-time for less than a year

    Pros

    Pay is acceptable and hours are flexible.

    Cons

    Work is hard, benefits aren't good, and managers are very concerned with sales figures.

    Advice to ManagementAdvice

    Better benefits to employees would be nice, 35% on non-sale items isn't very good. Also, it would help moral and frankly help get sales members excited if managers concentrated on what upwelling can do for customers, not just what they can do the company. So for instance, instead of saying, "You should suggest that every woman tries on a Portofino shirt so we make our ADS," the manager could say, "Our Portofino shirts are super popular and every woman loves them, you should make sure that our customers are trying them on, who knows, one of the women may love it and buy three!"

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Express is a great environment to work in, the managers love what they do and always keep you motivated to sell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Buffalo, NY
    Former Employee - Sales Associate in Buffalo, NY

    I worked at Express part-time for less than a year

    Pros

    The opportunity to sell high quantities of merchandise.

    Cons

    Minimum wage was an obvious con but regardless I enjoyed working for the company.

    Advice to ManagementAdvice

    Keep pushing employees to sell and stay motivated

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    As a manager I enjoyed living fashion forward and creating displays that were fresh, while driving the associate sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager/Supervisor  in  Mishawaka, IN
    Former Employee - Sales Manager/Supervisor in Mishawaka, IN

    I worked at Express full-time for more than a year

    Pros

    Getting dressed up with sharp yet bold fashion every day was the best part of my job. I was a walking display of ideas and paid to be pretty and accessorize. Working with the team was natural, meaning the associates working were already pro the Express Brand, so demonstrating conversations of suggesting sales was very teachable. I enjoyed the position because it wasn't about working faster or more focused and silent; it was about interaction between people with the same love for fashion, or someone seeking your advice as they adopt their own fashion style. Being energetic is my personality, I love being on a platform where I can share and channel that same energy and grow clientele, thus growing sales. As a leader that was rewarding to grow myself and others both personally and professionally.

    Cons

    Some of the challenges for me was compensation. While employed at Express I also was employed full time as an assistant kitchen manager at Logan's Roadhouse across town. Express was not a commissioned position, I also was paid hourly as the company adjusted some positions to no longer be salary. There also was no bonus potential for my position.

    Advice to ManagementAdvice

    Having a career path and/or course of action for achievement and tentative timeline would be an excellent standard to have available if there are minor details that may be negotiable.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Working at express was a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Express part-time for less than a year

    Pros

    The interview/hiring experience for me was very simple. Managers appreciated hard work. This was my first retail job and I learned a lot, although I doubt I will use much of what I used in the future. Promotions seemed available for coworkers of mine.

    Cons

    Paid very little over minimum wage. Had one experience where a manager from another store was coming in to open, and was an hour late. Management seemed disorganized. Hours were posted on a week to week basis, and employes had little to no say. Sometimes I was asked to stay later after having already worked 9 hours. There was a lot of pressure from managers (who communicated VIA wireless headsets) to reach our goals during the day.

    Advice to ManagementAdvice

    Express seemed to have a high turnover rate. I would appreciate more loyalty between the company and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Lead  in  Coralville, IA
    Current Employee - Part Time Sales Lead in Coralville, IA

    I have been working at Express part-time for more than a year

    Pros

    Nice Clothes.
    Nice Atmosphere.
    Good people. Really fun atmosphere. I liked working there a lot and I loved getting deals on hip and trendy clothing that actually looks nice.

    Cons

    Some of the clothes shrinker in hot water. Also, there is no commission. I wish I could've been rewarded for being a great salesman. Although, I wasn't rewarded fiscally, I was rewarded with encouragement and community culture, so that was a plus. It's a great place to work.

    Advice to ManagementAdvice

    Maybe allow for Commision.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    Reasonably paced environment. Great discount.

    Cons

    Minimum wage pay, stays the same throughout.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great and flexible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express part-time

    Pros

    great team gathreings and team building activities

    Cons

    there are no cons, great company

  11.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Atlanta, GA
    Former Employee - Associate in Atlanta, GA

    I worked at Express part-time for less than a year

    Pros

    energetic sales team and good customer service

    Cons

    a little unorganized at times

    Advice to ManagementAdvice

    dealing with scheduling conflicts better

    Recommends
    Positive Outlook
    Approves of CEO

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