Express Scripts Reviews

Pros

It's a job for people who come with no skills, and promotion opportunities are good - that is, if you come as a blank slate.

Cons

Abysmal salary levels, horrifying benefits. Plus, they lay off 10% of their work force every year, regardless of profitability. Doesn't that pretty much say people are a commodity?

Advice to Senior Management

Get your processes, other than call center, organized. This company has the most disorganized software development process I've ever seen.

Pros

PTO, Medical Benefits, People you work with

Cons

Where do I start, management are nothing but a bunch of little dictators who have no regard for the fact that you have a life outside of work. Talking down and belittling is very common. Atmosphere is more like a sweatshop, or a stable full of horses. We are not people we are numbers that produce numbers. HR is worthless. The little people get along very well, but don't dare to have a better idea than your supervisor. The atmosphere is one of the most stressfull I've ever worked in. The pay is some of the worst in the industry, and if they could they would pay even less.

Advice to Senior Management

Treat us like people or better yet like adults and your more likely to get the results your looking for. Until that point in time we'll all be looking for new jobs, all the time.

Pros

stock and resume ticket punched

Cons

terrible treatment of employees and lots of cronies at the top.

Advice to Senior Management

Part of good management is knowing which VPs are hated by their employees and then doing something about it. Somewhere out there are leaders who aren't humanlike objects.

Pros

Competitive pay and benefits with 6 hours of PTO every pay period.

Cons

Terrible leadership. Manditory overtime is another word for 11 to 12 hour days without any compassion for your sleep schedule.

Advice to Senior Management

Instead of posting thank you for your flexibility in your schedule. You should post, "Good luck finding another job so just deal with the fact that your going to work whenever we feel like."

Pros

Good benefits good PTO nice building dry cleaning services car wash services

Cons

I can't be satisfied with HR and while it's better, I think there is still a lot of room for improvement. It would be good to trust the HR team and leader and I just don't think we have that for the operations group yet. Very disapointing? The leader manages up very well. I've seen her in action, but watch out.

Advice to Senior Management

Check out the HR team from Medco and maybe you can select someone from their side to lead operations?

Pros

Salary is on the high end of market value and benefits are on the better end of most corporate gigs.

Cons

Management is horrible. Work/life balance is non existent. My direct supervisor, who had no real power, was great, but anyone director level or above is completely out of touch about the complexity of the business and systems.

Employees are only valued with lip service. This is a Fortune 50 company and employee appreciation day consisted of watered down chili and a .39 cent mini flashlight? I appreciate that there actually IS an employee appreciation day, but that is so cheap when the company is making record profits. I'd rather have nothing than such a chintzy display.

I know most companies have been struggling in the recession, but ESI has not and they've been cutting jobs, benefits, increasing workloads etc as if they were in dire financial straits. Why? Because they can take advantage of workers in a bad economy. I mean why eliminate casual Fridays at locations that don't really have client contact? What is the purpose in that? To show the employees who is boss literally.

It was by far the worst 4 years of my professional life and I used to work in a group home where I had to brush dog crap out of someone's teeth and change people's diapers and THAT was a better job than working at ESI. No amount of money made it worth it to stay there.

I am now at a place where I am respected and treated with dignity and have a great work/life balance. Once the economy improves, I'm sure people will leave ESI in droves until management is forced to begin treating their employees like valued human beings again in order to have any staff at all.

Advice to Senior Management

Eventually you will lay off or lose to turnover a critical mass of employees who know what's going on with your very complex business and then there will be a swift downward spiral of your stock. Your people are your biggest assets. You have forgotten that. You may be lining your pockets now, but it won't last forever and your mis-management will eventually be discovered. But why should you care or worry? You have your golden parachutes to ride smoothly down, unlike all the people you have thrown screaming from the plane with moth eaten parachutes that don't open. You should all be ashamed of yourselves.

Pros

One of the best reasons to work at Express-Scripts is the pay, which is on the top end of the market for any IT company within the St. Louis and metropolitan area.

Cons

One of the downsides to working at Express-Scripts is the potential work-life balance one may face.It is not uncommon to work long hour at a very frantic pace. For those who enjoy that pace, this would not be a con!

Advice to Senior Management

One recommendation to Leadership would b to

Pros

The benefit packages are great. The tuition reimbursement program really helped me get through undergrad.

Cons

No development or training for Leads and Supervisors once promoted. It is good that Healthbridge promotes from within, but the team knows more than the Supervisor's when they hit the floor. It is very fast paced and Supervisor's have to learn programs on their own with little assistance from upper management.

Advice to Senior Management

Develop more training programs for new Supervisors. Don't just develop them, but actually give your Supervisor's time to go to these trainings. Teach the Supervisor's the programs before they hit the floor. The team members should not know more about the program than the Supervisors. Supervisors should be the expert in program knowledge. Also the culture of Healthbridge should be developed to be mirrored as the culture of the headquarter building. Lack of mutual respect and unprofessionalism between employees is unacceptable.

Pros

Easy job once on the floor.

Cons

They hire who they want and let those who they want, get away with longer breaks and absentees.

Pros

-Company is very profitable.
-Benefits are very good.
-Good professional expirences
-They develop their people if they work hard.
-Good incentive programs.

Cons

There is a parental metaphor that I have noticed between management and employees. Employees are treated like children even if they are professionals working in an office environtment. Once someone gets into management they are upgraded to "adult" status. This has been frustrating for me as a person who wants to be treated equitabally but can't unless I go into management.