Express Scripts Reviews

Updated July 1, 2015
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2.3
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Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
643 Ratings

Pros
  • Work from home sometimes is good (in 49 reviews)

  • The pros is that it has good benefits and there is some flexibility in start times depending on where you work (in 45 reviews)

Cons
  • ZERO work/life balance - if you mention the term " (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Pros and Cons

1,124 Employee Reviews

Sort: Popular Rating Date
  1. Great company to be challenged and to learn!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO

    I have been working at Express Scripts full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Challenging and rewarding work! CEO, President and Head of Sales are excellent speakers, drivers, and will drive this company to succeed.

    Cons

    Sometimes that challenging work does lead to long hours. Time management is a key skill at ESI.

    Advice to Management

    Coach your leadership to be true leaders and develop their people.


  2. No compliant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to learn about mail order pharmacy business.

    Cons

    None same as any company policy must adhere too


  3. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fortune 25 company in St. Louis

    Cons

    Management has very high expectations


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Good Bad and Ugly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Mason, OH
    Current Employee - Pharmacy Technician in Mason, OH

    I have been working at Express Scripts (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fairly flexible when it comes to pre-planning time off, plenty of support for work questions, those who struggle to meet their rates have plenty of access to guidance and tips to help them improve, the health care benefits are really good, the raises are pretty decent and yearly

    Cons

    those who want to move up and become leaders seem to the ones that are "in" with those that are already leaders, too much popularity contest nonsense, too much office drama or office politics, too many stand up meetings (daily meetings for everyone), too much pressure to meet rates and not enough praise for QUALITY - they "say" quality is most important and then give better raises to those who produce the most volume instead. Lots of lies being told by leaders - too much gossip and two-faced behavior

    Advice to Management

    be honest with everyone about everything at all times, do not gossip, if someone comes to you with a problem in confidence do not share with team leads or anyone else, be professional!


  6. Overall good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Saint Louis, MO
    Current Employee - Intern - Hourly in Saint Louis, MO

    I have been working at Express Scripts full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    As an intern you get the opportunity to work on real projects that are actually meaningful. Do not expect many fluff assignments.

    Cons

    You won't have as much free time as other jobs. Be prepared to think about work all the time. Even on the weekends work will be on your mind.


  7. Reimbursement specialist

    Current Employee - Patient Care Coordinator in Lake Mary, FL
    Current Employee - Patient Care Coordinator in Lake Mary, FL

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Good benefits, good pay, great supervisors, tuition reimbursement, 401 k match, discounts for working with Express Scripts

    Cons

    Some of the rules are simply not right. You earn pto as you wish, however, when you use if for sick time, you are pointed. Too many points gets you released from your job


  8. Helpful (13)

    Good, not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in Minneapolis, MN
    Former Employee - Clinician in Minneapolis, MN

    I worked at Express Scripts (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They do allow virtual offices, which is a plus for someone who doesn't like office living. ESI does not require a lot of travel, unless you're client facing. In that case, travel may be anywhere from 10-30% depending upon the client.

    Cons

    It's a club - and you're either in it, or not. Over the years, I have found that the opportunities are good, but not always accessible to everyone. Management tended to keep those close to them that were friends - others were hard pressed to find a true direction. I enjoyed my time at ESI tremendously - but all I can say is that CYA is the mantra.

    Advice to Management

    Take away the horrific peer reviews and put in true reviews - get rid of the bell curve - get rid of the idea that the company is a team until bonus time. Find ways to allow people to thrive instead of living in a fishbowl of tension.


  9. Helpful (1)

    staff pharmacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Pharmacist
    Former Employee - Staff Pharmacist

    I worked at Express Scripts full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    they have the best technology in the mail order pharmacy business

    Cons

    they don't value their employees talent....too much rate pushing ...

    Advice to Management

    care more for your employees


  10. Prior Authorization Rep/Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Express Scripts (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The main pro about about working at Express Scripts was being able to assist members with receiving their medication and when I was able to hear a simile through the phone always made me feel like I was doing my job.

    Cons

    The con about working at Express Scripts was knowing from the day I was hired that I wasn't going to be there no longer than two years

    Advice to Management

    I am a very hard and dedicated work who takes pride in my work and would love to contribute to Zappos.


  11. Helpful (1)

    Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin Lakes, NJ
    Current Employee - Anonymous Employee in Franklin Lakes, NJ

    I have been working at Express Scripts

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people you work with are great.

    Cons

    The workload can get out of hand at times.

    Advice to Management

    Better career pathing



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