Express Scripts Reviews

Updated August 31, 2015
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2.4
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Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
700 Ratings

Pros
  • Work from home sometimes is good (in 49 reviews)

  • The pros is that it has good benefits and there is some flexibility in start times depending on where you work (in 45 reviews)

Cons
  • ZERO work/life balance - if you mention the term " (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Pros and Cons

1,243 Employee Reviews

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  1. Featured Review

    Helpful (8)

    Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Saint Louis, MO
    Current Employee - Senior Manager in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    The flexibility for all Express Scripts employees is great. Career advancement opportunities are plentiful. The paid-time-off package is second to none.

    Cons

    Most people who do not enjoy working for Express Scripts site workload as their complaints. Express Scripts is a demanding fast-paced place to work. That is not a negative trait.

    Advice to Management

    Stay consistent on morale boosting initiatives. Follow through on promises to improve the environment.


  2. Resolution Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Worked with great group of people

    Cons

    Closed one of the best locations but company only cares about $


  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than a year)

    Pros

    Decent pay for the area. Advancement opportunity. Great coworkers. Upper management at this location are all awesome. I would def. recommend.

    Cons

    The training could use some tweaking. Need to hire reps more often to reduce call volume. The food in the cafeteria is a bit pricey.

    Advice to Management

    There should be more morale boosting activities. You can never have too much morale. Otherwise you guys are doing a great job.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Resolution Team Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Helping others utilizing team skills to better understand members benefits and resolve individual cases. Working from home certainly saves dramatically from commuting time.

    Cons

    Frustrations when other sites cannot seem to resolve repeated ongoing problems resulting in slow deliveries or no delivery to individual members. Sometimes too focused on just answering one question without anticipating others which could have resulted in one-call resolution.


  6. Helpful (3)

    I moved from walmart to kmart and then here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Express Scripts full-time

    Pros

    So far so good. I came with old CFO but she went to target for some reason. I may end up in Target too one day, but I love here

    Cons

    Hope rx prices were lower for employees. We pay more than our customers do.

    Advice to Management

    bring rx prices down please


  7. Helpful (2)

    TRC - started a year ago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Express Scripts full-time

    Pros

    Enjoy my job in Diabetes TRC. Very smart pharmacist by me

    Cons

    Training can be better. Needed to learn a lot in couple short weeks prior taking the calls with patients.

    Advice to Management

    slow down and give your new pharmacy time to learn


  8. Helpful (4)

    I like it 13 yrs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Express Scripts full-time

    Pros

    I have been here for 13 yrars and enjoy working her. Sometimes during holidays an be very hectic

    Cons

    Pay is very low, about 10-20% lower than competition.

    Advice to Management

    raise your low salaries and get rid of salary caps


  9. Helpful (1)

    fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company worked with you when there were personal issues to take care.

    Cons

    Lack of communication between company and employee - likes to close centers and do layoffs alot


  10. Call representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts (More than a year)

    Pros

    Great management team, great hours.

    Cons

    Pays is a little low but overtime is well worth it

    Advice to Management

    team meetings and incentives to meet goals


  11. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time

    Pros

    Great Place to work and very rewarding employment . great facilities and amazing staff. imwould really recommend this job to anyone who wants a great place to work

    Cons

    curently i do not have any cons abiut express scripts or my time that was spent employed by express scripts

    Advice to Management

    currently I do not have any advice to management or any cons that are realted to express scripts or any specific departments



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