Express Scripts Reviews

Pros

It is a friendly fast paced environment and we learn to enjoy our time there. A lot of strong friendships have formed between employees.

Cons

- It seems as though most positions have already been offered to someone before being posted as an open position. Example: Position is posted today as being open, you apply today, and within 1-3 days you receive an automated email that states the position is no longer available.

-Work/life balance should be reviewed. Long hours with no additional compensation.

Advice to Senior Management

Communication... communication...communication.

Pros

Good Pay and Bonus Structure

Cons

Large Matrixed company. Sometimes hard to navigate.

Advice to Senior Management

Keep up the great work!

Pros

The organization truly cares about its patients and doing the right thing for patients.

Cons

Lack of integrity and collaboration and true team work.

Advice to Senior Management

Check the level of trust at your most senior levels and the executives that are not living to the Express Way values.

Pros

Express Scripts offers a strong level of stability. Because it is PBM, the health insurance benefits are inexpensive and provide a lot of coverage. With several locations throughout the US and Canada, if you are looking to relocate, that is always an option and HR is very helpful with that. There are also many opportunities for advancement or to move laterally to another department.

Cons

You don't get a lot of holidays off, and PTO can be pretty difficult to come by. Also, they are very particular about metrics and do not seem concerned with work-life balance. They say they are, but really are not. Also, this company made billions and stands to earn more if the Medco merger is successful, but employees will not receive a bonus and I'm sure any pay increases will be minimal.

Advice to Senior Management

Treat employees, no matter what level of employee they are, with respect. Remember that we have outside lives and that should be respected. Some leeway with respect to PTO, scheduling breaks or lunches during OT.

Pros

Challenging, growth, healthy dept budgets

Cons

Long work days, too much turn over, outsourcing too much, too much of a bottom line company

Advice to Senior Management

Do we have to live in such a cut-throat environment?

Pros

The pay rate is high for the field. Good, affordable benefits package.

Cons

I thought a four day work week would give me more time for actual life, not the case. We work 11 and 12 hour shift more than 10 hour shifts. The pay is nice, but I never have the time or energy to enjoy anything. Micro-managed beyond necessary, HIGH turn-over, ask so much from the employees, but don't give much in return. No praise for a job well done, but over kill if a mistake is made. Not enough attention paid to the employees heath.....the environment is full of pill dust. I've never had any respiratory issues in my life. After one yr + of working here I now have a nagging cough and frequent sinus/respiratory infections. I'm not the only one.

Advice to Senior Management

Take more time to make the employees feel appreciated and safe.

Pros

simple mind job if you don't want the challenge. good working hour, some benifits if you work there long enough that is.

Cons

This is a mindless job, except not. The compensation does not make up for the amount of work you have to do in this palce

Advice to Senior Management

nothing i say would or can change the mind of theirs. listen to your employee more and treat them like human being.

Pros

Salary
Top PBM
Have opportunity to be promoted

Cons

Not a personal company
Work and life balance is very little all positions
Not very rewarding to good performers
High level of turnover at leadership levels and constant restructuring
It is all about the stock price

Advice to Senior Management

Take some time to truly understand and respond to employee needs during surveys taken.

Pros

Locations are close to home
Pay is competitive -- but then, we're talking Pharmacy Tech pay, which is at the bottom of the scale, anyway.

Cons

People are not valued for their contributions -- you have look over your shoulder every minute to avoid being stabbed in the back. I was a good employee; I did good work. No one cared. Everyone is expendable. The "Express Way" is nothing but talk.

They think they are going to have a "high performing workplace" by firing people left and right. The opposite effect is true -- they have to constantly hire and train new people. That includes management. The poor leadership poisons the entire enterprise.

Express Scripts is by far the worst place I've ever worked, and I've been in the workforce for over 30 years. Pay heed to the majority of the reviews on this site if you are thinking of working at ESI; they are absolutely right! DON'T WORK HERE!

Advice to Senior Management

Express Scripts is making money -- that's all they care about! I'm sure they never read the reviews here, much less act on them.

Pros

Only if your are a director level coming in, otherwise you are toast.

Cons

Life altering .. all negative, home , health, etc.

Advice to Senior Management

They took surveys like this one each year, got very bad reviews so they stopped taking the reviews. So first advise, get rid of the guy at the top who allows this to continue to exist.