Express Scripts

  www.express-scripts.com
  www.express-scripts.com

Express Scripts Reviews

Updated November 26, 2014
Updated November 26, 2014
829 Reviews
2.1
829 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
513 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 49 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 45 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 10 people found this helpful  

    I'm thankful I'm employed...for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time (more than 10 years)

    Pros

    I get a paycheck. I have benefits. I like most of the people I've worked with. Commute is good. Work from home sometimes is good.

    Cons

    Senior management has no sense of what the right thing to do is. How can a company grow 'organically' when they don't know what quality customer service is? They love creating layers and layers of red tape for the employees to wade through.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    At first was great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Phoenix, AZ
    Current Employee - Patient Care Advocate in Phoenix, AZ

    I have been working at Express Scripts full-time (more than an year)

    Pros

    They are fairly easy to work with your schedule if you need time off.

    Cons

    Very clicky, and they tell you can move up easily but they only seem to promote you if you get in their click. So many system issues and no one seems to care to actually resolve the issue. There are other companies that do the same thing but pay way much more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    PCA

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Express Scripts

    Pros

    The ability to assist patients with delivery of their medication.

    Cons

    Not be able to get patients their medication in a timely manner.

    Advice to ManagementAdvice

    N/A

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Currently a horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Express Scripts

    Pros

    Paid time off, pay is good but could be better

    Cons

    Work life balance is not great, unreasonable expectations, not enough appreciation by management, yearly review process is cutthroat, low morale,

    Advice to ManagementAdvice

    Please show more appreciation for the good work we do and not just focus on negatives. True leadership involves building a direct report's confidence meaning if you need to coach an employee on a mistake or something negative, you should also find somethig positive they are doing or have done and point that out as well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    great company gone bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    there is room for advancement

    Cons

    advancement is not performance based but who you know and they make up rules as they go along.

    Advice to ManagementAdvice

    focus more on the employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 15 people found this helpful  

    How many over the age of 40 were laid off Nov 5, 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Benefit Analyst in Saint Louis, MO
    Current Employee - Client Benefit Analyst in Saint Louis, MO

    I have been working at Express Scripts full-time (more than 10 years)

    Pros

    Work from home and work life balane

    Cons

    Everyone I heard so far laid off on Nov 5, 2014 were over the age of 40. Can we say "Age Discrimination"? They refuse to release a list of employees that were let go - maybe because we will figure it out.

    Advice to ManagementAdvice

    Sure hope this is not true

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts

    Pros

    Huge, good compensation and benefits

    Cons

    Not a whole lot of work life balance

  9.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Express Scripts

    Pros

    Great place to work. Flexible, friendly and fantastic benefits

    Cons

    Not too many negatives working there four years

    Approves of CEO
  10.  

    Account executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Saint Louis, MO
    Current Employee - Account Executive in Saint Louis, MO

    I have been working at Express Scripts full-time (more than 8 years)

    Pros

    Work from home, good benefits, bonus and stock options

    Cons

    Low raises, base salary. Employees are never the priority.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Not bad. Not good. Pretty okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate
    Current Employee - Patient Care Advocate

    I have been working at Express Scripts

    Pros

    Reasonable pay. Bonuses available if your stats are perfect, so try to be perfect... The people are nice. You usually get to pick your schedule.

    Cons

    Very strict guidelines for phone calls. Very strict. Lot of program/software problems. You're kinda thrown out on the floor, not knowing much. Very short and strict on break times. Very interesting way of Micro Managing. Phone calls need to be between 4-6 minutes or it counts against you. You can only take 10 seconds or less between calls to recover, or it counts against you. You have to put people on hold to look through piles of documents to find the answers to their questions, yet if you use your hold button too much it counts against you. You can take personal time or extra time on your break to get water or use the bathroom but it counts against you. Company seems somewhat unorganized but they hide it well, I guess.

    Advice to ManagementAdvice

    Constantly coaching and giving q s o to people at every chance just makes us more nervous and more liable to mess up. Relax. Just a little.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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