Express Scripts Reviews

Updated June 29, 2015
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2.3
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Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
634 Ratings

Pros
  • Work from home sometimes is good (in 49 reviews)

  • The pros is that it has good benefits and there is some flexibility in start times depending on where you work (in 45 reviews)

Cons
  • ZERO work/life balance - if you mention the term " (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Pros and Cons

1,116 Employee Reviews

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  1. Prior Authorization Rep/Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Express Scripts (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The main pro about about working at Express Scripts was being able to assist members with receiving their medication and when I was able to hear a simile through the phone always made me feel like I was doing my job.

    Cons

    The con about working at Express Scripts was knowing from the day I was hired that I wasn't going to be there no longer than two years

    Advice to Management

    I am a very hard and dedicated work who takes pride in my work and would love to contribute to Zappos.


  2. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, relaxed dress code

    Cons

    Follow through from management is little to none. No advancement.

    Advice to Management

    Manage.


  3. Helpful (1)

    Overall, an excellent employer!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Saint Marys, GA
    Former Employee - Patient Care Advocate in Saint Marys, GA

    I worked at Express Scripts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Express Scripts was one of my favorite employers. Working as part of a team, yet independently, you are able to choose your own schedule. As long as you have good attendance, adhere to your schedule, don't get involved in the drama of others, this is a wonderful place to work. Employees are treated fairly. You have the ability to earn extra money based on your performance. The atmosphere is energetic and friendly.

    Cons

    You have to be able to tune out the noise of co-workers. That's it. There was nothing I did not like about working at Express Scripts.

    Advice to Management

    The new management team is outstanding.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Data Entry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Benefits, Onsite Café, Very Clean restrooms

    Cons

    Hard to move up, low pay for the work you do


  6. Insurance Reimbursement Specialist

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Insurance Reimbursement Specialist
    Former Employee - Insurance Reimbursement Specialist

    I worked at Express Scripts

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I really enjoyed the department that I work in and the supervisor and manager were great I was only there for five months but enjoyed my stay there I think its a great place to work

    Cons

    I did really see any cons to working there it just seems hard to get on permanent there


  7. Prior Authorization Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Express Scripts full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits! Monthly bonuses !

    Cons

    The chance for advancement is far and in between

    Advice to Management

    Work on developing good employees instead of losing them to competition based upon personality contest .


  8. Helpful (8)

    Random

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Fort Worth, TX
    Current Employee - Certified Pharmacy Technician in Fort Worth, TX

    I have been working at Express Scripts full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Sense of satisfaction with job.

    Cons

    They laid us all off with no warning :(

    Advice to Management

    Allocate time better and do what it takes to keep the big contracts


  9. PCA

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts full-time

    Pros

    working from home was the best ever

    Cons

    management is not very helpful


  10. Great pay - Loved my Supervisors and coworkers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Orlando, FL
    Former Employee - Patient Care Advocate in Orlando, FL

    I worked at Express Scripts full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Full time hours - Good benefits - Time went by fast at work - Tons of calls kept me occupied and not bored - coworkers are typically up beat and are glad to be there.

    Cons

    When Volunteer Time Off would come around sometimes they would not send out a mass email - Or they would offer very small windows of time where you could not logically leave for the day without having to come back to finish your shift

    Advice to Management

    RMG needs to stop playing with the VTO hours - They either need to offer it with an email - or not. They would sometimes offer w/ an email but then the next time no email. Empower does not work well with scheduling time off - I would need to have a day off to go to a doctors appointment or something only to have the system automatically deny my request then I had to have my Supervisor talk to RMG about it. If I can't request it myself and have it approved then why even bother having the system?? Empower should not be able to automatically deny those kinds of requests, they need to be reviewed by a human before denial because some people legitimately need that time off.


  11. armed security officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Armed Security Officer in Saint Louis, MO
    Current Employee - Armed Security Officer in Saint Louis, MO

    I have been working at Express Scripts full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    experienced license security officer

    Cons

    never had felony convictions

    Advice to Management

    reliable employer



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