Pros

Fixed schedule
Benefits are outstanding covering medical, dental, rx, vision
employee discounts with selected retailers

Cons

Advancement opportunity is limited
Training and promoting is obsolete
Annual reviews are brief and at the managers discretion if you will even get a raise
Stingy with bonuses, salary, and perks
NOT as family oriented of a company as they portray , could be a lot better for a muli-million dollar company
PTO approval is at the managers discretion, even though you earned it
Employees do not have voice within the company without filtering through management

Advice to Senior Management

I feel like the company can do more to recognize and retain good quality employees. I also do not like how HR has ripped people off on their benefits that we are paying for and have earned. The company makes these lists for top copany for women and familes, but how. If my daughter is sick and I have to stay home with her, why should I have to go through the wash about it. I feel stuck as employee of almost 5 years. I submit and better myself with educational and business skills. However, my degrees and certificated have no relevance here.

Pros

None a very depressing atmosphere, manaegement will beat you down daily. They want more and more daily. They want you to not report HR issue's. No chance for promotion

Cons

The company promaotes and accepts Sr leadership man handling employees and harrassing them even to the pont of sexual harrassement

Advice to Senior Management

Make this an environment that everyone feels safe to come to work. One that people think is a place they may be recognized and appreciated

Pros

A Lot of paid time off
Very good benefits
Management knows everybody by name, even peons like us!
Regular performance reviews
Decent starting pay

Cons

No advancement unless you push for it
Lousy pay raises - difference in pay raise, between a great review and a bad review is 10 cents p/h!! Insulting! Why try harder for 10 cents p/h?
Boring at times - though no fault of the company
No raises or promotions if you have been written up for any infraction, no matter how trivial

Advice to Senior Management

better new-employee training before being thrown into the fire
better acknowledgement of good work (ie. better raises)
Don't be so cheap about absolutely everything (down to the pens!)
rotate jobs to make job more interesting
stop writing people up for minor errors - you state that mistakes happen, no one is perfect, but are quick to write up for the most minor of errors - I've been here a year, and have been written up 3 times already - which translates to 3 mistakes for approximately 100,000 orders I have personally processed/filled. That translates to 99.997% accuracy, which I feel is great, management doesn't think so! Stop using minor infractions as a way to avoid giving raises.

Pros

The benefits are great and they take technology seriously. They managed successfully for projects within budget and on time, which is not often in this field. Even with strict deadline, the employees do not feel the pressure because the management is pretty open.

Cons

The jobs sometimes may be monotonous. Because of good management and division of work, somtimes the work seems to be boring.

Advice to Senior Management

Provide more opportunities for growth for employees to broaden their experience in other areas, either verically or horizontally, more interactions with other department

Pros

Smart people
Career opportunities
Great stock performance
Young culture

Cons

Focus on the short-term
Very competitive
Top heavy
Forced ranking of employees for the purpose of differentiation

Advice to Senior Management

Focus on the future by creating logical career progression in certain job functions.
Invest in service.
Promote people who are smart, demonstrate good leadership, and truly exhibit respect for others.

Pros

Opportunities for advancement
Decent pay
Great benefits
If you like sitting at a computer all day vs being on your feet, this is a great job!

Cons

Less supportive of work-family life balance issues
Lack of positive reinforcement
Policies and procedures constantly changing often within the same day
Too much focus on production at the risk of patient safety
Office politics

Advice to Senior Management

Realize that happy employees are more productive

Pros

For the experience of having worked for a big corporate company. They teach you a very small range of their business, the benefits are adequate but wouldn't cover their own employees and families for serious illness.

Cons

Terrible culture, Only worried about metrics. They treat their employees like a number the same as the patients. Sr Leadership is lacking morales and responsibilty.There is no team spirit in this company. They treat their patients as if they don't care either. They create a terrible workplace daily and expect the supervisors and managers to retain employees.

Advice to Senior Management

Bring team spirit back to this company. Create a happy work environment. Treat your employees like they matter. Pay them a living wage with good benefits. Train and teach them to retain them. You should get rid of the non compete you make them sign.

Pros

The employees at ESI have a passion, if not for the healthcare industry, than for just doing good work. People work long hours because they are devoted to ESI. The systems had a better synergy than some other healthcare companies (but ESI could afford to document processes).

Cons

While I was there, ESI was extremely lean and middle management lacked the ability to be a champion of their respective teams. Also, middle management seemed to lack the ability to think strategically and just managed employees instead of being real leaders. Positions seemed undergraded but since I have left I heard positions have been regraded and there have been salary adjustments.

Advice to Senior Management

You can't run a business without staff.

Pros

Good Benefits in relations to other organizations
Location next to University of Missouri campus
Pay rate above average

Cons

Territorial management--very silo based
Unscrupulous business practices in some areas of the organization
Employee recognition is non-existent below the Director level
Downward communication slow or missing altogether; some managers are much better than others in this respect

Advice to Senior Management

Lay off 30-50% of middle management. Most of these people are useless weight. This will slim down the workforce, reducing expenses. IT systems are adequate to very good. Express Scripts is foremost and IT-centric organization. Business managers however hinder the organization. There are simply too many managers and not enough people managing the day-to-day business of the organization.

Pros

Flexible hours, dependable work load, clearly defined work goals

Cons

The feeling of always thinking that you aren't being appreciated, both through recognition and compensation

Advice to Senior Management

Any way to make employees feel more appreciated would be very good for morale