Express Scripts

  www.express-scripts.com
  www.express-scripts.com

Express Scripts Reviews

Updated December 18, 2014
Updated December 18, 2014
853 Reviews
2.2
853 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
528 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 49 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 45 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Services Representative in Fort Worth, TX
    Former Employee - Patient Services Representative in Fort Worth, TX

    I worked at Express Scripts

    Pros

    steady work schedule, good money

    Cons

    benefits where greatly reduced after medco/expressscripts merg, rigid office culture, not enough training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Memphis, TN
    Current Employee - Patient Care Advocate in Memphis, TN

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    Co workers and patients. Nothing else is good.

    Cons

    Everything. Bad pay, long hours, not appreciated

    Advice to ManagementAdvice

    Care more about your workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    I felt like I was in highschool!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Earth City, MO
    Former Employee - Customer Service Representative in Earth City, MO

    I worked at Express Scripts full-time (more than an year)

    Pros

    I really cant say any pros about this job except for the fact that the food was really good.

    Cons

    It felt like high school all over again and that has been years ago for me.
    the food was OVER PRICED
    and the parking was terrible, it took all of 25 minutes just to find a parking spot.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    This is a very unorganized and unprofessional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Authorization in Lake Mary, FL
    Current Employee - Prior Authorization in Lake Mary, FL

    I have been working at Express Scripts full-time (less than an year)

    Pros

    The work itself is great. I like the fact that the cases make the day go faster and there is always something new to learn.

    Cons

    The company offered after thanksgiving lunch. The bad part is that some employees were turned away and asked not to touch the food. They even went as far as to put a sign up stating that it was not for us. Very ignorant thing to do.

    Advice to ManagementAdvice

    The company needs more professional managers to run the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Past Employee for a Reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Tempe, AZ
    Current Employee - Certified Pharmacy Technician in Tempe, AZ

    I have been working at Express Scripts full-time (more than an year)

    Pros

    convenient location, decent pay & benefits, can use headphones for music

    Cons

    The Mandatory overtime, is extensive and never ending. Always find another reason to extend and continue. Leadership is frequently either passive aggressive or condescending. Pharmacy tech is quite tedious and boring, all they are looking for is a robot. Internal morale is very poor and the company is blind to it, either by choice or ignorance. They will work you to burn out point.

    Advice to ManagementAdvice

    actually listen to your employees and work life balance is needed as is non-existent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 6 people found this helpful  

    Express Scripts Prior Auth rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Authorization in Dublin, OH
    Current Employee - Prior Authorization in Dublin, OH

    I have been working at Express Scripts full-time (more than an year)

    Pros

    Discounts; co workers; benefits are not as expensive

    Cons

    Management
    Turn over rate
    Short term leave requirements
    Hr is pointless

    Advice to ManagementAdvice

    Managment should actually listen to the employees and their ideas. Obviously to save this company from losing another important client they need to be open and stop hiring people with no morals or street people.

    Doesn't Recommend
    No opinion of CEO
  8. 8 people found this helpful  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Entry Pharmacy Technician in Harrisburg, PA
    Current Employee - Data Entry Pharmacy Technician in Harrisburg, PA

    I have been working at Express Scripts full-time (more than an year)

    Pros

    You don't have to "deal with customers" ever
    Can show tattoos and piercings if you have them and have your hair color whatever you would like

    Cons

    The terrible pay, the so called union, the management who doesn't know the work that the employees do, can't talk, can't smoke on breaks or on property, random drug tests, constantly running out of work and sending you home without pay.

    Advice to ManagementAdvice

    Train the supes in the entire process that the employees learn so that they can actually answer questions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Very dynamic fast-paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hrd in Saint Louis, MO
    Current Employee - Hrd in Saint Louis, MO

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    Lots of opportunity to learn and grow.

    Cons

    Work/life balance can be challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Worst Department CRD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Authorization in Saint Louis, MO
    Current Employee - Prior Authorization in Saint Louis, MO

    I have been working at Express Scripts full-time (more than an year)

    Pros

    the penalty for leaving early,401k plan company match dollar for dollar,benefits

    Cons

    management in CRD department is horrible, incomplete evaluations no explanations for raises they just give you whatever, rotating shifts every four to five months, if your hired into the CRD department no advancement . I left a job I was working for two year to only be looking for new employment only a year later after being hired . I was placed into he worst department of the whole company. the other department are way better managed and it worth applying for but if you see prior authorization don't do it you'll be very upset

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Ok so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Entry Pharmacy Technician
    Current Employee - Data Entry Pharmacy Technician

    I have been working at Express Scripts full-time (less than an year)

    Pros

    Friendly staff. Nice environment to work

    Cons

    Numbers. Its all about numbers when you work here. If you don't meet you goal , you will be let go.

    Advice to ManagementAdvice

    Try to make work less stressful and not putting so much pressure on employees making a certain goal

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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