Extended Stay America

  www.extendedstayamerica.com
  www.extendedstayamerica.com
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Extended Stay America Reviews in San Jose, CA

Updated August 18, 2014
Updated August 18, 2014
112 Reviews
2.2
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Donald
40 Ratings

Review Highlights

Pros
  • Great perk is that you get 7 free nights at any Extended stay hotel in the country (in 4 reviews)

  • The pay is decent and the work is not too challenging (in 4 reviews)


Cons
  • The pay is low considering the amount of work required but the shift goes by quickly, and it is a lot of fun as a part time job (in 7 reviews)

  • Skeleton staff to run your property and very little support from upper management (in 12 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1.  

    Could Be Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  San Jose, CA
    Current Employee - Guest Service Representative in San Jose, CA

    I have been working at Extended Stay America part-time for less than a year

    Pros

    There isn't a single day that is the same. There are many days to where I just look forward to going to work. I absolutely love my job. The general manager at my particular location is absolutely wonderful, always makes sure his employees are taken care of.

    Cons

    Always running out of things that are offered to the guests; pans, pots, towels, etc.

    Advice to ManagementAdvice

    Management is friendly to employees to their faces and then talks about their shortcoming to other employees. Management does not mention any issues to the employees but simply puts it in their evaluation. How can the workers fix what they don't even know they're messing up on? There needs to be better communication between GMs and AMs and GSRs

    Recommends
    Negative Outlook
    Approves of CEO

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