Extendicare Reviews

Updated June 11, 2015
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Extendicare President, CEO, and Trustee Timothy L. Lukenda
Timothy L. Lukenda
3 Ratings

Pros
  • The residents are wonderful and there are a lot of caring people who get the job done at the facility level (in 10 reviews)

  • The staff nurses and CNAs truly put their heart into the job (in 4 reviews)

Cons
  • Horrible disrespect by upper management (beyond Administrator level) (in 5 reviews)

  • They couldn't keep people working there and were always short staffed (in 4 reviews)

More Pros and Cons

12 Employee Reviews

Sort: Popular Rating Date
  1. Ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Extendicare part-time

    Pros

    One on one care with patients who appreciate your care. Hours available to make extra money overtime is always available.

    Cons

    Not enough employees..so you have a ton of patients like between 10-15. Employees call off all the time. Hard work. Constantly moving to answer call bells.

    Advice to Management

    Hire enough employees to make sure that the staff isn't being overworked. Make sure that the Nurses help answer call bells so the CNA's aren't running around all over the place and so that the patients get the care they deserve.


  2. Great crew, great residents low paying wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STNA in Minerva, OH
    Current Employee - STNA in Minerva, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Extendicare part-time (Less than a year)

    Pros

    Wonderful staff and lovely residents

    Cons

    Low paying wages and rude management

    Advice to Management

    Reward your employees for their hard work


  3. Foreign Corporation

    Current Employee - Registered Nurse in Greensburg, PA
    Current Employee - Registered Nurse in Greensburg, PA

    I have been working at Extendicare full-time (More than a year)

    Pros

    Friendly environment, professional staff.

    Cons

    Pay rate isn't equal or comparable to neighboring facilities.

    Advice to Management

    When census is low Administration at times just "fills beds to have numbers".


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Corporate needs to wake up and listen

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Department in Midland, MI
    Current Employee - Culinary Department in Midland, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Extendicare full-time (More than 8 years)

    Pros

    The residents are wonderful and there are a lot of caring people who get the job done at the facility level.

    Cons

    No yearly reviews. Raises eliminated for over two years to the working individuals because of managements failure to balance budgets. Facility is greatly understaffed and turn over is horrendous. Hard working individuals are at times unappreciated and micromanaged, sometimes expected to pick up the slack for those who do not do their jobs instead of holding these slackers accountable for their shortcomings. Too much emphasis on seniority instead of skill and hard work. Management consults employees for advice but then does nothing with the advice they seek or turns suggestions into something negative instead of being enlightened by it.

    Advice to Management

    Give yearly reviews. This will help employees to keep up the consistency of their strong skills and set goals to improve on skills they may not even realize need polished. Give deserving individuals raises based on merit. Instead of waiting for the union to mandate such benefits in a contract. A good employee should not be receiving the same amount as a person who does not do their jobs to the best of their abilities. By the way, 15 cents for a first installment of a .75 raise after two years is an insult to all employees no matter what the useless union mandates. Corporate needs to listen to the individuals who are actually doing the jobs, not just pretend to listen. What is the point of giving "anonymous" surveys (I was asked why I did not complete mine, hmm?) if you are not applying these results? Be more proactive instead of reactive. It is easier to do things correctly instead of fixing a problem after it happens. Dig a little deeper to figure out why there is such a large turn over. Promote more from within (this has gotten better) You maybe overlooking talent that you have in your own house instead of hiring from outside the facility. This form of benefit is also great for moral. Have a little more respect for your employees. This does not mean that you need to pat everyone on the back everyday. However if an employee is already working as hard as they can to take care of the residents adding more tasks to their workload and expecting these tasks to be done in less hours per day is not effective use of your labor. This is especially significant in the support staff; these individuals are here to take care of residents, not employees. If support staff is responsible for cleaning up after or preparing extra food items for the rest of the staff, then time needs to be better balanced or budgeted in these departments. This will enable tasks to be completed without sacrificing quality of service to our residents. Remember that residents come first! They are our customers and without them we will all be out of a job.


  6. Like any job there are good leaders and bad leaders

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Evansville, IN
    Former Employee - Sales in Evansville, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Extendicare full-time (More than 5 years)

    Pros

    The direct staff and management are mostly good to work with.

    Cons

    The upper management does not listen. Was told to fill the beds if it's not immoral illegal or unethical . Did not consider the death of a patient as a loss to staff only a loss in census.

    Advice to Management

    Spend time in the buildings on off hours help your team grow


  7. ok company

    Former Employee - Registered Nurse in Mount Pleasant, MI
    Former Employee - Registered Nurse in Mount Pleasant, MI

    I worked at Extendicare full-time

    Pros

    company does pay on time

    Cons

    very profit driven, small budget


  8. Helpful (1)

    Learned quite a bit.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    plenty of room to take on additional responsibilities.

    Cons

    There is a lack of leadership among management.


  9. Helpful (2)

    Mixed feelings.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse Charge in West Reading, PA
    Former Employee - Licensed Practical Nurse Charge in West Reading, PA
    Neutral Outlook

    I worked at Extendicare full-time (More than a year)

    Pros

    There are some truly wonderful teamplayers in all departments.

    Cons

    One or two of the Management members are out of touch. CNA work load was excessive and though I didn't work overnite I think expectations were unrealistic.

    Advice to Management

    Staff more than one CNA to the floor on overnite when there are 30 patients. Hire nursing management who have done the job. Do an annual competency check to ensure that the staff knows their jobs. On one occasion one of the CNAs came to me with blood pressures far above normal limits for all of their assignment then explained that she had not really taken them because she can't hear through a stethescope. The pay is good but you will really ezrn your check and then some!


  10. Helpful (2)

    physician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician in Oklahoma City, OK
    Current Employee - Physician in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Extendicare full-time (More than 3 years)

    Pros

    Relaxed atmosphere, great co-workers, pay scale is excellent. Holidays and overtime good. Good culture

    Cons

    management is slow to get things done, no clear advancement procedure. Nurses not paid enough in my opinion


  11. Top heavy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The nursing staff are for the clients and their needs, show compassion and love for all the residents

    Cons

    The layout is difficult for LTC, staffing is limited. Corporate appears to be about the bottom dollar and not necessarily the client. The down side of semi private

    Advice to Management

    Get to know the clientèle & staff and take an interest in their needs



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