Extra Space Reviews

Pros

Extra Space is growing rapidly and is a very strong company to work for. It is the second largest storage company in the nation and has the big guy beat with sheer superior customer service and beautiful, clean facilities. The tenants tend to really prefer Extra Space over other storage companies. That makes your job a little easier, but don’t think that the job is mindless and easy. There are lots of goals and expectations, but it’s nothing that hard work won’t conquer. The entry positions require varied work tasks and there is always something to get done.

Cons

As a company, I believe that Extra Space is making all of the correct moves, but no company is perfect and I sometimes wish that my current superior was a little more understanding. Also, there’s lots to do and remember to do and the staffing is not always available.

Pros

Its a job
you don't have to see managers that often

Cons

bad pay
no job security
management is currupt and bad

Advice to Senior Management

Fire all the former Storage USA scumbags and get your act together.

Pros

Responsive management team. Wonderful work team. Extra Space hires quality people and competitive on compensation.Great CEO who steers the company well.

Cons

Office politics often impede things from getting done. Nepotism. Hard work is rewarded with a pat on the back without much substantiation.

Advice to Senior Management

Would love to see that senior management would adhere to rules that they made for the rank and file employees as well.

Pros

Awesome monthly incentive for top performers! You'll be working with high caliber people!
All the calls are Inbound, so there no prospecting! It's a Fun Place to Work!

Cons

It can be stressful to hit your daily quotas!
Turnover is high, especially for low performers!
If your not a good closer, you won't last very long!
Some of the team leads are better than others!

Advice to Senior Management

Stop periodically switching up the teams with new team leads, especially when people are still new! New reps also should be able to make incentive right away!

Pros

The pay was ok, benefits were ok, they treated some of their people very well and others not so much

Cons

There's no down time, they will call you if you're a management at any time day or night. The longer you're there the less you are respected. They used you untill you almost going to drop. Before Extra Space Storage came and purchased Storage USA that was owned by GE this was a wonderful place!! Honestly then - there was nothing to that was a con.

Advice to Senior Management

If you see someone that takes a extra steps to make extra space stand out - look and see what's happening instead of tossing some one who gave so much to work for you.

Pros

easy job, not very challenging, pretty simple tasks. I would recommend to any college graduate looking for an easy job

Cons

It has very low pay, they are not flexible with scheduling, managers are often very dumb and annoying, noone really knows anything

Advice to Senior Management

more training, less free time doing nothing, focus on the important things instead of spiltting hairs about dumb stuff. end.

Pros

The company cares about it's people

Cons

Could offer lower cost healthcare

Pros

Great enviornment. Understanding, competant management. I worked for a small department within Extra Space and our team became very close, as a result of a great boss and management. The higher ups know how to get the best out of their employees. Plenty of opportunity for growth and advancement. Great pay and benefits. They are changing the storage industry for the better.

Cons

The new policy of not allowing family to work. I am related to a VP within the company and my department was within the building he oversaw, however he had nothing to do with it. The only reason this came up was because I was promoted to a corporate position. Otherwise I wouldn't have been on the radar.

Advice to Senior Management

To be honest I was very satisfied with my experience with the management. I was praised for my work and told when I could have done better, in a respectful and helpful way.

Pros

Throughout my career I have never had employers that encouraged AND acted on the ideas shared by me and others in the organization, at all levels. I have been promoted and given opportunities to act in as many roles as I would prepare myself for and look for more opportunities. This is a strong, dynamic and viable company.

Cons

not many opportunities to grow outside of SLC headquarters

Advice to Senior Management

Keep on growing but keep the small feeling.

Pros

Good bosses and employees and no work on sunday

Cons

salary not too good could be better

Advice to Senior Management

None