Eye Care Centers of America

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Eye Care Centers of America Reviews

Updated April 6, 2014
Updated April 6, 2014
28 Reviews

2.7
28 Reviews
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Eye Care Centers of America CEO and Director David L. Holmberg
David L. Holmberg
10 Ratings

Employee Reviews

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  1.  

    Eye Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  San Antonio, TX
    Current Employee - Assistant Manager in San Antonio, TX

    I have been working at Eye Care Centers of America full-time for more than a year

    Pros

    Good pay, opportunity for promotions and good company values to say the least I enjoyed working with our office culture.

    Cons

    There isn't really a work life balance, because leadership thinks your job should be your life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work. Keep current with changes in technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eye Care Centers of America full-time

    Pros

    Flex hours, multiple locations. Clean and professional environment.

    Cons

    Need to promote from within more.

    Advice to ManagementAdvice

    Listen to employees more and try to hire from within as much as possible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    This company seems to be moving in a positive direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist  in  San Antonio, TX
    Current Employee - Inventory Specialist in San Antonio, TX

    I have been working at Eye Care Centers of America full-time for more than 3 years

    Pros

    The benefits are pretty good, includes free Vision and glasses for every family member on the dental or medical. This company listens, or at least really tries to, the President of the company had a sit down meeting in pretty small groups that we were familiar with and asked us what they could be doing to make it a more "employee friendly" environment,. There was not anyone director or above so we felt comfortable really discussing with the president our issues and needs. Then they actually implemented several ideas, such as, information sessions about your health insurance, and one for your 401k, etc. The company is pretty eager to engage the workforce and community. There are several give back programs, the United Way is company backed while there is a group of people who, of their own free will, donate their lunch hour every few days or so to do "Meals on Feet," the first Meals on Wheals route that is on foot due to the downtown location. So yeah, sometimes it gets all corporatey and there are some DEFINITE "Office Space" moments, but really, isn't that everywhere. The important part is that the people enjoy the in between, and I do.

    Cons

    My issues are really the same issues that you might find in any bureaucratic situation, corporate double speak, and if you aren't very good with spin you may have a few problems.

    Advice to ManagementAdvice

    Please remember that you are setting the example, your bad habits are learned by your subordinates and your achievements set the bar.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    ...It was a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Eyewear Specialist  in  Dallas, TX
    Former Employee - Eyewear Specialist in Dallas, TX

    I worked at Eye Care Centers of America

    Pros

    Lots of new experiences; different personalities mean that although you'll repeat the same process, you'll never repeat the same DAY, if that makes any sense. Consulting with many different kinds of people, diverse products that allow you to meet needs and wants at the same time, and quite easily. Good commissions.

    Cons

    NEVER get a weekend off. I repeat, you NEVER get a weekend off. In your interview however, they will say that you will get every other weekend off. It's almost impossible to get a day off, only to get to work on the day you requested to find that a coworker called in 5 minutes before their shift. Favoritism; suck-ups get promoted whether they're equipped for the job or not, and if they favor you over another employee, they will let bothersome employees leave early and require you to stay late. Five minutes before the end of EVERY shift, you will hear this infamous question: "Do you think you can stay a little late?" If you say "No", you will be mistreated for days thereafter for opting to work your scheduled hours instead of working someone else's. Sales quotas aren't necessarily hard to meet for a full time employee, however the amount of time they're repeated to you and intimidation tactics create unnecessary stress for employees. Coworkers will let you go through the entire process of consulting with a customer, telling them about upsells and convincing them to get them, and creating trust - and then steal that customer the moment you leave the floor. Zero scheduling flexibility, even if you have a disability of some sort, like a transportation issue or a public transit situation that could impact your safety (ie. needing to clock out before dark to make your commute, or at least to clock out before 11PM :-|) Needs a technology upgrade.

    Your experience at Eyemasters depends ENTIRELY on the manager that you have.

    I lovingly referred to this job as "The Eyewear Sweatshop"

    Advice to ManagementAdvice

    Don't require more of a good employee in order to accept less from a bad employee. Streamline expectations. Encourage employees rather than intimidate them.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager/Licensed Optician  in  Austin, TX
    Current Employee - General Manager/Licensed Optician in Austin, TX

    I have been working at Eye Care Centers of America

    Pros

    Company gives great tools and skills that can be taken to any company or any product.

    Cons

    Company focuses on kpi as reasons for advancement, however best fit person may or may not have best kpis.

    No opinion of CEO
  7. 1 person found this helpful  

    A very time consuming rollercoaster of changes and retraining on new initiatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager/Licensed Optician  in  Gilbert, AZ
    Current Employee - General Manager/Licensed Optician in Gilbert, AZ

    I have been working at Eye Care Centers of America

    Pros

    The the medical benefits and base pay are are excellent for Licenses.
    I personally have an exceptional TD.
    The company is thriving and growing in a struggling economy.
    Company changes all positive and potentialy

    Cons

    Not enough hours/Employees given to free up enough time to properly train/coach/manage.
    Too many hours necessary to work to properly manage a store.
    Despite the necessary hours - Not much flexibility regarding the schedule from upper management to take care of unexpected personal life concerns.

    Advice to ManagementAdvice

    I highly respect the management for my territory and I am excited about the direction the company is taking. My only advice would be: look at the number of hours/employees we had a year ago and just give us back half of those so we could actually "run the sales floor", coach and manage. Instead I am almost always with customers and I have to stay late to complete everything required of me.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Old Boys Network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Territory Manager  in  San Antonio, TX
    Former Employee - Territory Manager in San Antonio, TX

    I worked at Eye Care Centers of America

    Pros

    For an Old boys network of vp's, the company was extremely progressive with women. I was told by the company president upon recieving my offer "don't think you can just get by around here with your pretty face". Although taken aback a bit, I honestly felt that my VP had my best interests at heart. All of the Vice presidents (there are quite a few) had all worked together at one point - coming from Curcuit City. Even my head hunter had done the same.

    Cons

    The salary for Eye Doctors was excessively low, and in much smaller towns was extremely difficult to bring doctors on. There were offices that ran for years without eye doctors! There was supposedly a head hunter available, but he never followed up on what he said he would do. Again, one of the Circuit City boys.

    Advice to ManagementAdvice

    Make sure that the people you place to assist the field are truly doing their job. Just because they were your golden boy at a former job does not make them efficient.

    Recommends
    No opinion of CEO
  9. 2 people found this helpful  

    Great people at the unit level working for a totally lost corporate and mid level managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Third Key  in  Atlanta, GA
    Current Employee - Third Key in Atlanta, GA

    I have been working at Eye Care Centers of America

    Pros

    On the job training. No experience necessary to start but plenty experience is gained.

    Cons

    the "Sales Culture".It is going to ruin the company too much focus on having retailers force to push people to buy products they may not want or need.

    Advice to ManagementAdvice

    Need to do a better job at Strategic Management. Determining core competencies and strategically positioning ourselves. Clear pricing that matches our marketing position with a more congruent message to the customer. More communication from the field level who are closer to the customers and understand their needs. Change from a "Sales culture" to a "Service" culture. Offer fair wages and merit increases. Less restricted times off and get rid of the ultra specific dress code.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Now hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Eyewear Specialist  in  Houston, TX
    Current Employee - Eyewear Specialist in Houston, TX

    I have been working at Eye Care Centers of America

    Pros

    Vision insurance given to all employees within the first week of hire. Good beginner's experience in a sales environment. Fellow employees are respectful and easy to get along with. Receives commission based on sales.

    Cons

    Management lacks direction and decision making. Customers can be hard to deal with. Hiring process is slow.

    Advice to ManagementAdvice

    Hire a management team with experience in optics and sales. Also look for leadership and education.

    Approves of CEO
  11. 1 person found this helpful  

    NO REWARD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Optical Sales  in  West Palm Beach, FL
    Current Employee - Optical Sales in West Palm Beach, FL

    I have been working at Eye Care Centers of America

    Pros

    Most employees are grea and hours are ok

    Cons

    doesn't matter how much experience you have, when it come right down to it you are a salesman.
    You can sell the perfect pair of eyeglasses and get a commision of about 20 to 100.00 a week but if you don't sell that 6.99 cleaning kit you will get written up. And as easily as it is to make commission you lose it faster by lab errors and delays. Benifits are awful. The company is owned by BCBS and you still pay over 130.00 a month for health insurance. And forget vacation. There are only about 4 months out of the year that you can take vacation, everything else is blackedout. It's an all boys club too. Not to many women in upper management

    Advice to ManagementAdvice

    get out of your office.Stop micro managing. District managers should come to storesand stop sending 10-20 faxes about how everyone sucks at their job. Do you sell eyeglasses or cleaning kits?

    Disapproves of CEO

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