FAMS Reviews

Updated August 29, 2014
Updated August 29, 2014
10 Reviews
3.0
10 Reviews
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Jerry Hogan
7 Ratings

Employee Reviews

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  1.  

    Sad to leave, by far my favorite job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collection Specialist in Saint Charles, MO
    Former Employee - Collection Specialist in Saint Charles, MO

    I worked at FAMS full-time (more than 3 years)

    Pros

    I made so much money working for fams. That is the #1 thing I miss, the next would be the atmosphere. Such an energetic, fun place I looked forward to going to each day. my husbands job transferred us out of state, so unfortunately, I had to resign. I accepted a job in our new location doing collections and it doesn't come close to fams in terms of earning potential or working environment!

    Cons

    the attendance policy was kind of strict, but if you are reliable and can show up to work on time, you won't have any problems.

    Advice to ManagementAdvice

    don't ever leave!!!!!! the grass is not greener and you have no idea how good you have it at fams!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company is a joke...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FAMS full-time (less than an year)

    Pros

    Interview process was warm, and appeared genial and legitimate. Human Resources Recruiter was friendly and hired on the spot. The full week of training was secluded from the rest of the company, and involved 10 other new-hires. Was a fun atmosphere...unfortunately that was the end of the honeymoon.

    Cons

    The call center floor was an absolute nightmare, from the first day we were allowed to go out until the day I quite. Employees receive 2 scheduled bathroom breaks that are 5 minutes each. For clocking in and out for lunch and end of day, employees are herded like cattle and told that if they go over their allotted 40 hrs per week, they will be penalized for stealing from the company. Unit managers often yelled at rows of cubicles to keep employees in check. And the EMPLOYEES...worst group of people I've ever worked with. Females wore 10 in stilettos, weave to their ankles, huge hoop earrings, and see-thru shirts (it was as if they had just finished a shift at Magic Mike's). The men wore sagging pants, had huge earrings in their ears, smelled of weed, and cussed like sailors. And these were men and women from SEVERAL ethnicities. The most ghetto-fabulous establishment I've ever seen, like they recruited from a prison exchange program.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Tumultuous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tucker, GA
    Former Employee - Anonymous in Tucker, GA

    I worked at FAMS full-time (more than 5 years)

    Pros

    Great benefits and bonus structure

    Cons

    Upper management is rude, crass, and bias

    Advice to ManagementAdvice

    Het rid of your vice president!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    "An experience I never forget"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Tucker, GA
    Current Employee - Administrative Assistant in Tucker, GA

    I have been working at FAMS full-time

    Pros

    excellent benefit packages... Great promotion opportunities... family oriented... Wonderful schedule

    Cons

    Needs improvement on time off policies and approve PTO.... Middle management needs improvement

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    skip trace, review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Skip Trace in Atlanta, GA
    Former Employee - Skip Trace in Atlanta, GA

    I worked at FAMS full-time (more than an year)

    Pros

    decent location, nice building and general physical enviroment

    Cons

    stressfull production enviroment, very competative

    Advice to ManagementAdvice

    more interface with employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Student Loan Collector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector in Atlanta, GA
    Former Employee - Collector in Atlanta, GA

    I worked at FAMS full-time (less than an year)

    Pros

    Government clearance to work collection files was a plus

    Cons

    Management has no people skills

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    I worked for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at FAMS full-time (more than 5 years)

    Pros

    Good pay, benefits and bonus opportunities

    Cons

    Upper management didn't have a clue

    Advice to ManagementAdvice

    Replace the CEO

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Opportunities at FAMS changed my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Loan Collector in Saint Charles, MO
    Current Employee - Student Loan Collector in Saint Charles, MO

    I have been working at FAMS full-time (more than an year)

    Pros

    Unlimited income potential, advancement opportunities, fun work environment, friendly management team, fair and consistent

    Cons

    very tight security in the building due to nature of business, cannot have cell phones

    Advice to ManagementAdvice

    Don't let one bad apple spoil the bunch... sometimes rules are set because one person fails to do the right thing

    Recommends
    Positive Outlook
  10.  

    Extremely stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector in Tucker, GA
    Current Employee - Debt Collector in Tucker, GA

    I have been working at FAMS full-time (more than an year)

    Pros

    They offer good incentives such as Football tickets, vegas trips, $10,000, gift cards, etc

    Cons

    Management sucks. They make decisions that effect the people who work for them and make everything such a secret

    Doesn't Recommend
    Negative Outlook
  11.  

    My experience has been everchanging and sometimes unbalanced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Debt Collector in Tucker, GA
    Current Employee - Debt Collector in Tucker, GA

    I have been working at FAMS

    Pros

    Benefits, benefits, benefits! Medical, dental, family, etc. Great 401K plan!

    Cons

    No OT! If you miss your budget, you're likely to be fired, so employees are constantly worried about the possibilty of termination!

    Recommends

FAMS Photos

Lobby 2012 Holidays
Veterans Day Lunch
Stretch Hummer for Veterans Day Lunch

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