FAO Schwarz Reviews

Updated June 26, 2015
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3.5
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Jerry Storch
5 Ratings

21 Employee Reviews

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  1. Seasonal customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY

    I worked at FAO Schwarz

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary was decent, fast pace environment, friendly co-workers. I worked for the Christmas season. I was originally hired for gift wrapper, then they asked me if I wouldn't mind working in customer service with a higher salary. I accepted. I was then asked to be a personal shopper on a few days when they were short staffed.

    Cons

    None that I can think of. I wasn't there long enough.

    Advice to Management

    Going to miss FAO. I also wish they had the display out the way they use to be back in the 80's and 90's. Actually try out the toys. Like in the movie "Big". But I understand people are animals.


  2. No magic anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at FAO Schwarz part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun times with fellow employees and people. Customers come for the aesthetic appeal. FAO hires friendly outgoing people. employees become family in a way.

    Cons

    Sketchy security and management. usually scheduled by yourself for hours at a time.


  3. Asset Protection Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FAO Schwarz part-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Your peers make your day!

    Cons

    Very little growth for a person like myself.

    Advice to Management

    Give greater advantages to your employees with education and experience.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Meh!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate
    Former Employee - Stock Associate

    I worked at FAO Schwarz part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good environment in the back of house.
    Managers were understandable and nice.

    Cons

    Most employees still have a high school lunchroom mentality.

    Advice to Management

    It wouldn't hurt to donate food that was gonna be thrown out to the homeless.


  6. Sales

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at FAO Schwarz part-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Flexible schedule, environment is fun, pretty cool seeing how much the children and tourist enjoy the store

    Cons

    Annoying singing clock and it seems that they pretty much hire anyone


  7. It's a unique work place!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Stock Associate in New York, NY
    Current Employee - Stock Associate in New York, NY

    I have been working at FAO Schwarz part-time (More than a year)

    Pros

    they are flexible with your schedule and the store isn't competitive which makes it a cool enviroment to work in. It's a toy store so it's fun.

    Cons

    You get 1 raise a year and it's only a 20cent raise. I'm a stock associate & other associates and i are pretty good at what we do and we all get very low raise. Unless you're pushed up to a supervisor position, i think they get like a 50cent raise. Oh and the pay is bi-weekly.

    Advice to Management

    I'll highly recommend to give us a better raise since we are waiting one whole year for it and that it shouldn't be a bi-weekly pay since everyone is trying to make ends meet but stay broke before the first week of pay.


  8. If you're in school or looking for a second job this is the place for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at FAO Schwarz part-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Work is easy. Flexible schedule. Nice location: across the street from Central Park. Holiday season hours are great. Demo people are cool.

    Cons

    Not a lot of places to get lunch. Too much like high school. Cliques, Rumors, Drama etc. FAO/Toys"R"Us/Babies"R"Us employee is ten percent.

    Advice to Management

    Stop playing favorites.


  9. :-)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Shopping in New York, NY
    Current Employee - Personal Shopping in New York, NY

    I have been working at FAO Schwarz full-time (More than a year)

    Pros

    Fun & Laughter & Toys

    Cons

    Gossip & Snakes & Harrasment

    Advice to Management

    Help


  10. terrible place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at FAO Schwarz full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    playing on the piano. talking to demo workers.

    Cons

    there is too much politics...


  11. A fun but average place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Toy Demonstrator in New York, NY
    Current Employee - Toy Demonstrator in New York, NY

    I have been working at FAO Schwarz part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The atmosphere was relaxed and it is enjoyable, for the work I do the pay is very good.

    Cons

    Not much room for upward mobility, other "favored" employees get the credit for your achievements at times. It can be very high school. Management can be hypocritical.

    Advice to Management

    It would be best to "practice what you preach" management often berates employees for not doing their job properly but then proceeds to play ping pong in the rec room for hour on end.



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