FAO Schwarz

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FAO Schwarz Reviews

Updated August 17, 2014
Updated August 17, 2014
16 Reviews

3.5
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jerry Storch
4 Ratings

Employee Reviews

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  1.  

    It's a unique work place!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Stock Associate  in  New York, NY
    Current Employee - Stock Associate in New York, NY

    Pros

    they are flexible with your schedule and the store isn't competitive which makes it a cool enviroment to work in. It's a toy store so it's fun.

    Cons

    You get 1 raise a year and it's only a 20cent raise. I'm a stock associate & other associates and i are pretty good at what we do and we all get very low raise. Unless you're pushed up to a supervisor position, i think they get like a 50cent raise. Oh and the pay is bi-weekly.

    Advice to ManagementAdvice

    I'll highly recommend to give us a better raise since we are waiting one whole year for it and that it shouldn't be a bi-weekly pay since everyone is trying to make ends meet but stay broke before the first week of pay.

  2.  

    If you're in school or looking for a second job this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Work is easy. Flexible schedule. Nice location: across the street from Central Park. Holiday season hours are great. Demo people are cool.

    Cons

    Not a lot of places to get lunch. Too much like high school. Cliques, Rumors, Drama etc. FAO/Toys"R"Us/Babies"R"Us employee is ten percent.

    Advice to ManagementAdvice

    Stop playing favorites.

    Neutral Outlook
    No opinion of CEO
  3.  

    :-)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Shopping  in  New York, NY
    Current Employee - Personal Shopping in New York, NY

    Pros

    Fun & Laughter & Toys

    Cons

    Gossip & Snakes & Harrasment

    Advice to ManagementAdvice

    Help

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  5.  

    terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    Pros

    playing on the piano. talking to demo workers.

    Cons

    there is too much politics...

    Doesn't Recommend
    Negative Outlook
  6.  

    My experience is okay, i can't complain for a full-time college student but sometimes doesn't make ends meet at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate  in  New York, NY
    Current Employee - Stock Associate in New York, NY

    Pros

    They are very flexible with your schedule. It's an easy job.

    Cons

    After holiday season you get up to 13hours a week. The only way you will get more hours is if you've been working there for a long long long long time and if you're a full-time employee. If you have less than a year like me, good luck with that. And you only get a 10% discount....

    Advice to ManagementAdvice

    The employee benefits suck and everyone should get an equal amount of hours.

    Doesn't Recommend
  7.  

    A fun but average place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Toy Demonstrator  in  New York, NY
    Current Employee - Toy Demonstrator in New York, NY

    Pros

    The atmosphere was relaxed and it is enjoyable, for the work I do the pay is very good.

    Cons

    Not much room for upward mobility, other "favored" employees get the credit for your achievements at times. It can be very high school. Management can be hypocritical.

    Advice to ManagementAdvice

    It would be best to "practice what you preach" management often berates employees for not doing their job properly but then proceeds to play ping pong in the rec room for hour on end.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    The FAO Schwarz Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    Pros

    they work around your schedule. and most of the associates are nice and friendly.

    Cons

    The senior managers etc really push people to go above and beyond for the customers however they dont go above and beyong for their associates. associates are expected to be perfect always.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    guest services - gift wrapper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    lots of toys, working with people, (customers and co-workers), from all over the world.

    Cons

    seasonal position, only part time

    Advice to ManagementAdvice

    wish this is a full time job.

    Recommends
    Approves of CEO
  10.  

    Good but need some fixing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gives you great customer service experience
    See a lot of celebrities
    Able to get promoted

    Cons

    Some employees are rude
    Not alot of hours

  11.  

    Eh...not the worst but not the best either!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    Pros

    You are given evaluations once a year and then a "raise". The best thing about this place is that the people are so kind and friendly.

    Cons

    The pay is not awful if you are very young and don't have to pay much bills. Considering its location pay should definitely be better. The company would rather hire a bunch of new people than give current workers more than 10 or 15 hours. And working weekends seems to be a must!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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