FICO Reviews in Arden Hills, MN

229 Reviews
2.8
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FICO CEO William Lansing
William Lansing
75 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 9 reviews)

  • Senior management is struggling with how to position for the future (in 9 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Good opportunity - needs to do more to retain employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer II  in  Arden Hills, MN
    Former Employee - Systems Engineer II in Arden Hills, MN

    I worked at FICO full-time for more than 5 years

    Pros

    New and old technology which allows employees to gain a good amount of knowledge. Managers do not micro manage and allow people to work and get things done.

    Cons

    Raises and Benefits were less than stellar leaving little reason for people to stick around. Somewhat high rate of turnover.

    Advice to ManagementAdvice

    Improve employee morale to retain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Think very hard before you work here, know what you are getting into.

    • Comp & Benefits
    Former Employee - Delivery Engineer II  in  Arden Hills, MN
    Former Employee - Delivery Engineer II in Arden Hills, MN

    I worked at FICO full-time for more than a year

    Pros

    I honestly can't think of any. Use this place as a stepping stone if you have to.

    Cons

    The old-timers know every so often there will be layoffs, so why show the ropes to the newcomers? It's mainly the new hires that go, but they do get some of the veterans, so it's co-worker vs co-worker. On a weekend, one of our offshores approached me and asked why the atmosphere was so unfriendly. I assured him it wasn't anything about him, FICO is just ... creepy.

    Advice to ManagementAdvice

    Enjoy your huge bonuses (only the top 30% of employees get any pay increase by policy).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer II  in  Arden Hills, MN
    Former Employee - Software Engineer II in Arden Hills, MN

    I worked at FICO full-time for less than a year

    Pros

    I had a great manager, and great team. Fun, exciting, and challenging work.

    Cons

    Little-to-no training opportunities. On-boarding consisted of PPTs and a quiz. There were 2 previous layoffs to mine before office space was consolidated between Minneapolis and Arden Hills. Former Arden Hills campus had 4 office buildings, by the time I was laid off there were only 2 occupied buildings left - the smallest two, with plenty of empty cubicles to go around.

    Advice to ManagementAdvice

    Focus on growing the business and your talent instead of constantly acquiring and absorbing various entities. Encourage innovation with the staff you already have, instead of the acquiring/layoff cycle.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Great while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Integration Engineer  in  Arden Hills, MN
    Current Employee - Systems Integration Engineer in Arden Hills, MN

    I have been working at FICO full-time for more than 10 years

    Pros

    Coworkers were great as they worked hard to do a quality job.

    Cons

    Management took all the salary increases and bonuses and gave the producers little more than a pat on the back.

    Advice to ManagementAdvice

    Show some tangible apprecdiation to the people who produced the results, and that wasn't you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great place to be FROM....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Leader  in  Arden Hills, MN
    Former Employee - IT Leader in Arden Hills, MN

    I worked at FICO full-time for more than 5 years

    Pros

    complex and exciting IT organization at times, good people culture below D-Level

    Cons

    sweatshop, cyclical layoffs, horrible go-to-market fails, crappy benefits

    Advice to ManagementAdvice

    stop over selling un-sustainable and non profitable ideas to the market, slashing IT to make up for for business line bloat. You are going to be a pariah in the IT job market

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Very good and getting better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer II  in  Arden Hills, MN
    Current Employee - Engineer II in Arden Hills, MN

    I have been working at FICO

    Pros

    FICO on the up and up after 2009 shakeup.

    -Challenging sometimes exciting work
    -Unique product development
    -Management reasonable in adopting new technologies to fit technical solutions
    -Smart, friendly and accessible coworkers you can learn from
    -Stock options on a tear
    -Well positioned for future

    Cons

    -Expectations can be high. Those seeking to get lost in the corporate fold wont cut it here.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    A stepping stone to better things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Engineer  in  Arden Hills, MN
    Current Employee - Lead Engineer in Arden Hills, MN

    I have been working at FICO

    Pros

    Flexible work schedule (although telecommuting has been limited for arbitrary reasons)
    Reasonable salary
    Good 401k
    Opportunity to work on new and emerging technologies, gaining skills that are valuable elsewhere.

    Cons

    Constant in-fighting between business units
    Top heavy - far too manager managers, not enough worker bees
    IT organization disjointed with extremely low employee morale
    Management consistently makes bad decisions without ever consulting the people who will be affected. Communication of these decisions is haphazard and poorly thought out.

    Advice to ManagementAdvice

    Talent has been haemorrhaging since 2009. Constant re-orgs are not helping. Define a focus for the organization, and stick with it. Improve communication at all levels. Cull management. Listen to and value your employees.

    Doesn't Recommend
    Disapproves of CEO
  9. 4 people found this helpful  

    Stay away from FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineer II  in  Arden Hills, MN
    Former Employee - Engineer II in Arden Hills, MN

    I worked at FICO

    Pros

    FICO is a good place to recruit talent that is most likely looking to move on.

    Cons

    FICO used to be a wonderful place to work and grow but recent cost cutting measures have left the company and rotten shell of its former self. A majority of the skilled and hard working staff have jettison from the company, with more leaving every week.

    Advice to ManagementAdvice

    If your goal was a higher turnover rate and less loyalty to the FICO name, then your plan was achieved.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    good small public company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Arden Hills, MN
    Current Employee - Anonymous Employee in Arden Hills, MN

    I have been working at FICO

    Pros

    great opportunities to learn industry specific knowledge
    employee friendly environment

    Cons

    lack of formal employee performance compensation/incentive structure.

    Advice to ManagementAdvice

    need more aggressive strategy to expand overseas

    Approves of CEO
  11. 2 people found this helpful  

    Good, but could be great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Arden Hills, MN
    Current Employee - Manager in Arden Hills, MN

    I have been working at FICO

    Pros

    Fair Isaac has a good number of talented, dedicated employees. The Arden Hills location is a pleasant place to work, genrally speaking.

    Cons

    Employee morale can sometimes suffer due to less than optimal communication from upper management which results in a feeling that the company lacks directional focus.

    Advice to ManagementAdvice

    Listen to your employees. Realize that the level of performance you receive given staffing levels and compensation is outstanding, and that rewarding your exceptional employees is vital to retention.

    No opinion of CEO

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