FICO

www.fico.com
Employer Engaged

FICO Reviews

Updated February 26, 2015
Updated February 26, 2015
263 Reviews
2.7
263 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FICO CEO William Lansing
William Lansing
89 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 11 reviews)

  • Senior management has no vision or plan (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer in San Jose, CA
    Current Employee - Solutions Engineer in San Jose, CA

    I have been working at FICO

    Pros

    It is very open environment

    Cons

    I don't think any cons are there as of now.

    Advice to ManagementAdvice

    Nothing as of now.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Rewarding work, intelligent colleagues, and moving towards more competitive salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO

    Pros

    Depending on the team... FICO can be a fast-paced, challenging, rewarding place to work at. Work-life balance, kind of.

    In a nutshell:
    - a lot of opportunities for growth
    - exciting technology
    - yearly bonuses
    - tuition reimbursement (despite the claim in another review from VA, but it may differ for locations)

    Cons

    Sometimes work-life balance is non-existent, but you can't have it all; I'll take fast-paced + challenging. Salary is not competitive compared to other companies in the Silicon Valley as others have noted, but doing some research will show that base salary is above median.

    Advice to ManagementAdvice

    Continue to invest in your team. You're on the right path.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Limited career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scientist II
    Current Employee - Scientist II

    I have been working at FICO

    Pros

    The working hours are very flexible. Some interesting team building events. Good office location.

    Cons

    Limited career growth. Frequent layoffs in couple years. Office environment is really bad and they need to renovate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Observations...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at FICO

    Pros

    Knowledgeable colleagues. Opportunities to work on challenging problems in different applications and variety of software technologies. Some international exposure. Relatively small company with well established place (albeit narrow) /role in the financial domain. Attempts to adopt to the current market conditions.
    On a separate note: the company might be a potential acquisition target.

    Cons

    The efforts to position in the current economic environment lead to wild restructuring events that appear to be random in nature. Good software engineers leave the company. The emphasis is on the new management with the hope that they are "the men". Unfortunately the past 3 years do not promise much in this respect. The company strategy is to keep its place in the financial industry (revenue generator) and to penetrate additional verticals. It is questionable that the company's software products and cloud based systems and services will produce the expected results.

    Advice to ManagementAdvice

    Honest and clear vision statement is important. Senior managers come and go - keep the engineers happy, they will make everything possible to deliver. Sales process must improve. Senior managers should at least meet with the engineers that leave the company. Focus on the core products and spin off the profitable business - sell the rest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Working for FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Consultant II in Fairfax, VA
    Current Employee - Solution Consultant II in Fairfax, VA

    I have been working at FICO full-time (more than 3 years)

    Pros

    Good relationships with bosses and project managers. Work schedule is flexible. Lots of trust placed on consultants. Collaboration is encouraged with team members. Personal growth in terms of experiences is very high.

    Cons

    FICO does not compensate valuable employees well. Many employees feel used by FICO but stay on because work is rewarding. Management makes decisions about staffing without consulting with people on the ground. Projects are constantly handicapped by lack of resources. High turnover of employees is becoming noticeable.

    Advice to ManagementAdvice

    Please start paying attention to your most valuable employees. Employees are constantly looking for better opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO

    Pros

    Very Good exposure to future technologies.
    Good learning experience.

    Cons

    Nothing as such. BEtter management will lead to good work life balance

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    FICO still has a long way to go to provide a decent environment for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer in San Jose, CA
    Current Employee - Lead Software Engineer in San Jose, CA

    I have been working at FICO full-time (more than 8 years)

    Pros

    Great people to work with.
    Interesting projects to work on

    Cons

    Salary compensation is low. Benefits are appalling.
    No real incentive to excel
    Little appreciation by executive management
    Unrealistic expectations by executive management hence work life balance is bad.
    Little support in terms of resources by executive management.
    Working from home is not supported.

    Advice to ManagementAdvice

    Get real when it comes to salaries particularly with a demanding schedule that does not allow a good work/life balance. Ensure employees have the resources to excel particularly when working on a money generating project!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Worked as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UI Architect in Stamford, CT
    Former Employee - UI Architect in Stamford, CT

    I worked at FICO

    Pros

    - Some freedom is needed for choosing the right technology.

    Cons

    - Good people.
    - Starbucks coffee.
    - Managers are good at this place.

    Recommends
  10. 2 people found this helpful  

    Avoid this company! They have deceptive hiring practices. They employ a contract to hire strategy without good intent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Fairfax, VA
    Current Employee - Program Manager in Fairfax, VA

    I have been working at FICO full-time (more than 3 years)

    Pros

    Lots of Travel opportunities and Trip to Financial Clients world wide.

    Cons

    Poor Senior and Middle Management. Only one thing matters at FICO, the bottom line. FICO does not properly invest in their employees and the senior and middle management lack leadership and management training. This results in poor overall morale, upset clients, declining client base and high employee dissatisfaction and lowest morale I have seen in any company or client.

    Advice to ManagementAdvice

    Fix total compensation and add tuition reimbursement program. Hire direct hires and not contractors. Get rid of the contract to hire strategy. Fix the corporate culture by providing more leadership training and better man power practices to avoid the hire a ton of workers and then lay them off. Build up the technical skills required for clients especially with key market offerings. Clients are leaving in droves and see right through the lack of key technical experts especially in the Fraud , Collections and Analytic offerings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    MyFICO: Micromanagement and unfairness are common

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at FICO as a contractor (less than a year)

    Pros

    Friendly co-workers and free snacks/drinks, close to highway 101

    Cons

    STRESSFUL. Last minute decisions. High office politics. Either you agree with management or you are replaced with another who will work for cheaper pay with less work. They hired someone specifically to replace another just because they didn't like him, not because of the work that he did.

    That being said, there's low ambition to strive to do better. Also what company updates their site during the day? This caused huge issues with customers. Their reasoning to this rather than fixing it: "it's always been that way"

    Also NO sympathy if you're out of the office for a day. Instead, you're watched closer.

    Advice to ManagementAdvice

    Check with your project managers asap. There are three in particular in the engineering department who work together and team up against anyone they don't like.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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