FICO

  www.fico.com
  www.fico.com

FICO Reviews

Updated December 18, 2014
Updated December 18, 2014
247 Reviews
2.6
247 Reviews
Rating Trends

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Approve of CEO
FICO CEO William Lansing
William Lansing
81 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 11 reviews)

  • Senior management has no vision or plan (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA

    I worked at FICO full-time (more than 3 years)

    Pros

    Interesting technology, friendly staff and nice cubicles.

    Cons

    Stepping stone to better things. Would be a great company but yearly layoffs hurt morale and company image.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    MyFICO: Micromanagement and unfairness are common

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO as a contractor (less than an year)

    Pros

    Friendly co-workers and free snacks/drinks, close to highway 101

    Cons

    STRESSFUL. Last minute decisions. High office politics. Either you agree with management or you are replaced with another who will work for cheaper pay with less work. They hired someone specifically to replace another just because they didn't like him, not because of the work that he did.

    That being said, there's low ambition to strive to do better. Also what company updates their site during the day? This caused huge issues with customers. Their reasoning to this rather than fixing it: "it's always been that way"

    Also NO sympathy if you're out of the office for a day. Instead, you're watched closer.

    Advice to ManagementAdvice

    Check with your project managers asap. There are three in particular in the engineering department who work together and team up against anyone they don't like.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Can't trust management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Accountant in San Diego, CA
    Former Employee - Revenue Accountant in San Diego, CA

    I worked at FICO full-time (more than an year)

    Pros

    Great location, facility is nice and comfortable, plenty of vacation time, dress code is REALLY relaxed

    Cons

    high employee turnover, miscommunication from management, unnecessary stress placed on workers, lack of evaluation, no room for growth, no room given for any errors, management breeds fear amongst employees

    Advice to ManagementAdvice

    They need to understand that mistakes are bound to happen and that placing stress on their employees to not make mistakes only lead to more. What is said to employees is not what is said behind closed doors. There are times when employees have no idea management is disappointed in them because of the total lack of honest communication. If you say to someone they have three months to complete a task, give them the full three months otherwise shorten the time. They need to understand that good managers bring their employees up, not bring them down. They need to see that the high employee turnover is because of their mistakes, both in hiring the wrong people and also demanding complete perfection for the ones that are there, with no room for errors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Unprepared for marketplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time (more than an year)

    Pros

    Full benefit package by large company

    Cons

    They don't hire competent managers. One year "wonders" in sales are promoted to management. While most of them have some skills - others "hit the jackpot" (one or two great sales years) and subsequently promoted to be sales managers.. but they have no idea how to lead and develop staff. This practice is not sustainable in today's environment.

    Advice to ManagementAdvice

    You need to adapt to today'a market place. Competitors are pushing you out by offering up to date services that minimize your historical offerings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great job, limited growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Jose, CA
    Current Employee - Senior Director in San Jose, CA

    I have been working at FICO full-time (more than 5 years)

    Pros

    You won't find a smarter, more collaborative team at a 50+ year-old company. I absolutely love my job and have an opportunity to make a real impact.

    Cons

    Very few promotion opportunities, especially as you move up the chain. Not enough focus on diversity, developing women leaders, and developing new skills.

    Advice to ManagementAdvice

    Invest in your employee base and look for opportunities to involve new players in the development of strategy and driving key initiatives. There is some good talent that remains "under the radar".

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Old boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scientist II in San Francisco, CA
    Former Employee - Scientist II in San Francisco, CA

    I worked at FICO full-time (more than an year)

    Pros

    Some smart people. Manager knew nothing about the technology, so you can do ppt to get work done. That will save you a lot.

    Cons

    low pay, funny bonus, you manager pretend to know everything. This company will have no big change in next 10 years.

    Advice to ManagementAdvice

    smart people left company, FICO really need some tech guru to position itself. Current leaders only knew buzz words

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Lack of opportunity for college grads and those in their 20's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Minneapolis, MN
    Former Employee - Administrative in Minneapolis, MN

    I worked at FICO full-time (more than 3 years)

    Pros

    Great benefits, people, and environment.

    Cons

    Promotions and adequate raises were hard to come by. When you got promoted it was consider a lateral move with no pay increase. I was asked to join a new department and 6 months later my position was eliminated. If I would have stayed in my current position I would have still been employed.

    Doesn't Recommend
    No opinion of CEO
  9. 4 people found this helpful  

    Lots of employee change for a company that has been around for 50 years - no clear vision for the future and how to get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time (more than 3 years)

    Pros

    Great core values, time-off, managers seem to care

    Cons

    Limited opportunity for growth

    Advice to ManagementAdvice

    C-level vision for the future company growth is limited

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good learning experience, good products, bureaucratic environment though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at FICO full-time (more than 8 years)

    Pros

    Good products many of which are market leaders in their segment

    Analytics which are world class

    Smart people

    Decent work-life balance

    Not a very aggressive work culture

    Perks such as free soft drinks, snacks in office

    Cons

    Low hikes,
    No Bonuses in some years
    Slow growth
    Not enough transparency

    Advice to ManagementAdvice

    Engage employees better

    Spend on training

    Approves of CEO
  11. 3 people found this helpful  

    It's extremely difficult to recommend FICO as a place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at FICO full-time (more than an year)

    Pros

    The pay scale is favorable and they have broad name recognition in credit, scoring and fraud detection.

    Cons

    1) FICO has absolutely no culture as an organization.
    2) Corporate HQ was moved from Minneapolis to San Jose in order to position as more of a "technology" company. Unlike a true, innovative Silicon Valley company where leadership is accessible, the C-Level team in San Jose has taken over a secured floor where other employees have no access.
    3) The company has missed revenue numbers like clockwork for several consecutive years but hits profitability numbers each quarter by cost cutting - (read that as job cutting).
    4) Internal communication is weak and if you need support from someone else in another part of the organization to execute your role effectively, forget it.

    Advice to ManagementAdvice

    Create a culture with some spirit that causes people to want to go to work for you. Create an environment where people who are hired to support others actually do so without a need for pulling teeth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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