FICO Reviews

Updated September 23, 2014
Updated September 23, 2014
230 Reviews
2.8
230 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FICO CEO William Lansing
William Lansing
75 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 9 reviews)

  • Senior management is struggling with how to position for the future (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Lots of employee change for a company that has been around for 50 years - no clear vision for the future and how to get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time for more than 3 years

    Pros

    Great core values, time-off, managers seem to care

    Cons

    Limited opportunity for growth

    Advice to ManagementAdvice

    C-level vision for the future company growth is limited

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good learning experience, good products, bureaucratic environment though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at FICO full-time for more than 8 years

    Pros

    Good products many of which are market leaders in their segment

    Analytics which are world class

    Smart people

    Decent work-life balance

    Not a very aggressive work culture

    Perks such as free soft drinks, snacks in office

    Cons

    Low hikes,
    No Bonuses in some years
    Slow growth
    Not enough transparency

    Advice to ManagementAdvice

    Engage employees better

    Spend on training

    Approves of CEO
  3.  

    It's extremely difficult to recommend FICO as a place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at FICO full-time for more than a year

    Pros

    The pay scale is favorable and they have broad name recognition in credit, scoring and fraud detection.

    Cons

    1) FICO has absolutely no culture as an organization.
    2) Corporate HQ was moved from Minneapolis to San Jose in order to position as more of a "technology" company. Unlike a true, innovative Silicon Valley company where leadership is accessible, the C-Level team in San Jose has taken over a secured floor where other employees have no access.
    3) The company has missed revenue numbers like clockwork for several consecutive years but hits profitability numbers each quarter by cost cutting - (read that as job cutting).
    4) Internal communication is weak and if you need support from someone else in another part of the organization to execute your role effectively, forget it.

    Advice to ManagementAdvice

    Create a culture with some spirit that causes people to want to go to work for you. Create an environment where people who are hired to support others actually do so without a need for pulling teeth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Great people, overloaded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Lots to learn from interaction with amazing clients, technology and co-workers

    Cons

    Hundreds of spinning plates with too few people to manage

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    I've had a stable career at FICO working for interesting, recognizable clients which has made the work exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer  in  Roseville, MN
    Current Employee - Senior Engineer in Roseville, MN

    I have been working at FICO full-time for more than 10 years

    Pros

    I like working for FICO for the challenging clients with whom I've gotten to work. Always cutting edge technology has been utilized based upon the client solution and expectations. Because of this my skill set has always improved and I've been exposed to diverse software. The office culture has improved the last few years with a CEO focused on keeping talent rather than with layoffs. Flexible working hours are a benefit too for work/life balance.

    Cons

    Stingy with money for the working class employees. It's hard to keep up with the cost of living when during an annual review there is no raise given. Company policy states they don't believe in giving a cost of living increase. Ironically there always seems to be plenty of money for the executive leader's salaries, bonuses and stock options.

    Advice to ManagementAdvice

    I wish mentors would be more readily identifiable within our company when trying to establish a career path or move a career path forward. If the focus currently is on retaining talent then it would be nice to figure out where I could find someone to mentor me with the next phase of my career. Perhaps stronger management training would improve an employees ability to seek out that type of collaboration.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Former employee at FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Jose, CA
    Former Employee - Software Engineer in San Jose, CA

    I worked at FICO full-time for more than 8 years

    Pros

    Good like and work balance

    Cons

    Like a traditional company instead of a software company, pace is slow,

  8. 1 person found this helpful  

    Mixed bag at FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager
    Former Employee - Product Manager

    I worked at FICO full-time for more than a year

    Pros

    Lots of very smart people. Interesting projects. Great brand. Mature company with good client services.

    Cons

    Lacking in strategy and long term vision. As an established company, they haven't updated their development processes in a long time. Executive leadership hasn't always made good decisions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Come to FICO learn and leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Technically challenging place to work. Cutting edge in some areas and well behind in others. Co workers are good, helpful and friendly.

    Cons

    Lots of layoffs. Management by cost cutting only. Medical benefits are not much better than nothing. Employes are always expendable when it comes to making the bottom line. Salary increases are only for the highest performers which are kept artificially low through a quota systems. Not unusual to go for years without receiving any thing more than small a bonus.

    Advice to ManagementAdvice

    Drop the quota system. This company is full of good people who deserve to be paid better for there work.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Fort Worth, TX
    Former Employee - Customer Service Representative in Fort Worth, TX

    I worked at FICO full-time for more than a year

    Pros

    get to learn about scoring

    Cons

    company has no growth at all

    Advice to ManagementAdvice

    value your employees

    Doesn't Recommend
    Negative Outlook
  11. 3 people found this helpful  

    Leadership via cost cutting is not leadership it is called Accounting!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO

    Pros

    Excellent brand name allows opportunities for industry leadership. Bright and talented new hires. Diverse employee base. Large geographic reach.

    Cons

    Management meets plan by reducing expenses. Reliance upon brand name has led the company to become numb to the industry in which it serves and it's arrogance continually outweighs the value in which it invoices reflect.

    Advice to ManagementAdvice

    Leadership via cost cutting is not leadership it is called Accounting

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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