FICO Reviews

Updated October 18, 2014
Updated October 18, 2014
237 Reviews
2.7
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FICO CEO William Lansing
William Lansing
78 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 10 reviews)

  • Senior management has no vision or plan (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job, limited growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Jose, CA
    Current Employee - Senior Director in San Jose, CA

    I have been working at FICO full-time (more than 5 years)

    Pros

    You won't find a smarter, more collaborative team at a 50+ year-old company. I absolutely love my job and have an opportunity to make a real impact.

    Cons

    Very few promotion opportunities, especially as you move up the chain. Not enough focus on diversity, developing women leaders, and developing new skills.

    Advice to ManagementAdvice

    Invest in your employee base and look for opportunities to involve new players in the development of strategy and driving key initiatives. There is some good talent that remains "under the radar".

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA

    I worked at FICO full-time (more than 3 years)

    Pros

    Interesting technology, friendly staff and nice cubicles.

    Cons

    Stepping stone to better things. Would be a great company but yearly layoffs hurt morale and company image.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Old boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scientist II in San Francisco, CA
    Former Employee - Scientist II in San Francisco, CA

    I worked at FICO full-time (more than an year)

    Pros

    Some smart people. Manager knew nothing about the technology, so you can do ppt to get work done. That will save you a lot.

    Cons

    low pay, funny bonus, you manager pretend to know everything. This company will have no big change in next 10 years.

    Advice to ManagementAdvice

    smart people left company, FICO really need some tech guru to position itself. Current leaders only knew buzz words

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Lack of opportunity for college grads and those in their 20's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Minneapolis, MN
    Former Employee - Administrative in Minneapolis, MN

    I worked at FICO full-time (more than 3 years)

    Pros

    Great benefits, people, and environment.

    Cons

    Promotions and adequate raises were hard to come by. When you got promoted it was consider a lateral move with no pay increase. I was asked to join a new department and 6 months later my position was eliminated. If I would have stayed in my current position I would have still been employed.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good learning experience, good products, bureaucratic environment though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at FICO full-time (more than 8 years)

    Pros

    Good products many of which are market leaders in their segment

    Analytics which are world class

    Smart people

    Decent work-life balance

    Not a very aggressive work culture

    Perks such as free soft drinks, snacks in office

    Cons

    Low hikes,
    No Bonuses in some years
    Slow growth
    Not enough transparency

    Advice to ManagementAdvice

    Engage employees better

    Spend on training

    Approves of CEO
  7. 1 person found this helpful  

    It's extremely difficult to recommend FICO as a place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at FICO full-time (more than an year)

    Pros

    The pay scale is favorable and they have broad name recognition in credit, scoring and fraud detection.

    Cons

    1) FICO has absolutely no culture as an organization.
    2) Corporate HQ was moved from Minneapolis to San Jose in order to position as more of a "technology" company. Unlike a true, innovative Silicon Valley company where leadership is accessible, the C-Level team in San Jose has taken over a secured floor where other employees have no access.
    3) The company has missed revenue numbers like clockwork for several consecutive years but hits profitability numbers each quarter by cost cutting - (read that as job cutting).
    4) Internal communication is weak and if you need support from someone else in another part of the organization to execute your role effectively, forget it.

    Advice to ManagementAdvice

    Create a culture with some spirit that causes people to want to go to work for you. Create an environment where people who are hired to support others actually do so without a need for pulling teeth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great people, overloaded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Lots to learn from interaction with amazing clients, technology and co-workers

    Cons

    Hundreds of spinning plates with too few people to manage

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Lots of employee change for a company that has been around for 50 years - no clear vision for the future and how to get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time (more than 3 years)

    Pros

    Great core values, time-off, managers seem to care

    Cons

    Limited opportunity for growth

    Advice to ManagementAdvice

    C-level vision for the future company growth is limited

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Former employee at FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Jose, CA
    Former Employee - Software Engineer in San Jose, CA

    I worked at FICO full-time (more than 8 years)

    Pros

    Good like and work balance

    Cons

    Like a traditional company instead of a software company, pace is slow,

  11. 3 people found this helpful  

    I've had a stable career at FICO working for interesting, recognizable clients which has made the work exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Roseville, MN
    Current Employee - Senior Engineer in Roseville, MN

    I have been working at FICO full-time (more than 10 years)

    Pros

    I like working for FICO for the challenging clients with whom I've gotten to work. Always cutting edge technology has been utilized based upon the client solution and expectations. Because of this my skill set has always improved and I've been exposed to diverse software. The office culture has improved the last few years with a CEO focused on keeping talent rather than with layoffs. Flexible working hours are a benefit too for work/life balance.

    Cons

    Stingy with money for the working class employees. It's hard to keep up with the cost of living when during an annual review there is no raise given. Company policy states they don't believe in giving a cost of living increase. Ironically there always seems to be plenty of money for the executive leader's salaries, bonuses and stock options.

    Advice to ManagementAdvice

    I wish mentors would be more readily identifiable within our company when trying to establish a career path or move a career path forward. If the focus currently is on retaining talent then it would be nice to figure out where I could find someone to mentor me with the next phase of my career. Perhaps stronger management training would improve an employees ability to seek out that type of collaboration.

    Recommends
    Neutral Outlook
    No opinion of CEO

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