FICO

www.fico.com

FICO Reviews

Updated January 29, 2015
Updated January 29, 2015
256 Reviews
2.7
256 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FICO CEO William Lansing
William Lansing
85 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 11 reviews)

  • Senior management has no vision or plan (in 10 reviews)

More Highlights

Employee Reviews

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  1.  

    Good Exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO

    Pros

    Very Good exposure to future technologies.
    Good learning experience.

    Cons

    Nothing as such. BEtter management will lead to good work life balance

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    FICO still has a long way to go to provide a decent environment for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer in San Jose, CA
    Current Employee - Lead Software Engineer in San Jose, CA

    I have been working at FICO full-time (more than 8 years)

    Pros

    Great people to work with.
    Interesting projects to work on

    Cons

    Salary compensation is low. Benefits are appalling.
    No real incentive to excel
    Little appreciation by executive management
    Unrealistic expectations by executive management hence work life balance is bad.
    Little support in terms of resources by executive management.
    Working from home is not supported.

    Advice to ManagementAdvice

    Get real when it comes to salaries particularly with a demanding schedule that does not allow a good work/life balance. Ensure employees have the resources to excel particularly when working on a money generating project!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Worked as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UI Architect in Stamford, CT
    Former Employee - UI Architect in Stamford, CT

    I worked at FICO

    Pros

    - Some freedom is needed for choosing the right technology.

    Cons

    - Good people.
    - Starbucks coffee.
    - Managers are good at this place.

    Recommends
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  5. 2 people found this helpful  

    Avoid this company! They have deceptive hiring practices. They employ a contract to hire strategy without good intent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Fairfax, VA
    Current Employee - Program Manager in Fairfax, VA

    I have been working at FICO full-time (more than 3 years)

    Pros

    Lots of Travel opportunities and Trip to Financial Clients world wide.

    Cons

    Poor Senior and Middle Management. Only one thing matters at FICO, the bottom line. FICO does not properly invest in their employees and the senior and middle management lack leadership and management training. This results in poor overall morale, upset clients, declining client base and high employee dissatisfaction and lowest morale I have seen in any company or client.

    Advice to ManagementAdvice

    Fix total compensation and add tuition reimbursement program. Hire direct hires and not contractors. Get rid of the contract to hire strategy. Fix the corporate culture by providing more leadership training and better man power practices to avoid the hire a ton of workers and then lay them off. Build up the technical skills required for clients especially with key market offerings. Clients are leaving in droves and see right through the lack of key technical experts especially in the Fraud , Collections and Analytic offerings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Can't trust management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Accountant in San Diego, CA
    Former Employee - Revenue Accountant in San Diego, CA

    I worked at FICO full-time (more than a year)

    Pros

    Great location, facility is nice and comfortable, plenty of vacation time, dress code is REALLY relaxed

    Cons

    high employee turnover, miscommunication from management, unnecessary stress placed on workers, lack of evaluation, no room for growth, no room given for any errors, management breeds fear amongst employees

    Advice to ManagementAdvice

    They need to understand that mistakes are bound to happen and that placing stress on their employees to not make mistakes only lead to more. What is said to employees is not what is said behind closed doors. There are times when employees have no idea management is disappointed in them because of the total lack of honest communication. If you say to someone they have three months to complete a task, give them the full three months otherwise shorten the time. They need to understand that good managers bring their employees up, not bring them down. They need to see that the high employee turnover is because of their mistakes, both in hiring the wrong people and also demanding complete perfection for the ones that are there, with no room for errors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    MyFICO: Micromanagement and unfairness are common

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO as a contractor (less than a year)

    Pros

    Friendly co-workers and free snacks/drinks, close to highway 101

    Cons

    STRESSFUL. Last minute decisions. High office politics. Either you agree with management or you are replaced with another who will work for cheaper pay with less work. They hired someone specifically to replace another just because they didn't like him, not because of the work that he did.

    That being said, there's low ambition to strive to do better. Also what company updates their site during the day? This caused huge issues with customers. Their reasoning to this rather than fixing it: "it's always been that way"

    Also NO sympathy if you're out of the office for a day. Instead, you're watched closer.

    Advice to ManagementAdvice

    Check with your project managers asap. There are three in particular in the engineering department who work together and team up against anyone they don't like.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great place to work with smart and professional people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User-Experience Engineer in San Francisco, CA
    Current Employee - User-Experience Engineer in San Francisco, CA

    I have been working at FICO full-time (more than 3 years)

    Pros

    Great projects, there are opportunities to work on innovative products
    Working with smart and interesting people
    Good work/life balance

    Cons

    No new career opportunities
    No pay raise
    Yearly cuts as management principles

    Advice to ManagementAdvice

    Take example on how other great players in the IT field managed their teams and innovation process.
    Have a more integrated collaboration with clients/users to review products before they go live.
    Engage with your employees so they want to contribute more to the company's success; job cuts and no career/pay advancement does not help.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great job, limited growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Jose, CA
    Current Employee - Senior Director in San Jose, CA

    I have been working at FICO full-time (more than 5 years)

    Pros

    You won't find a smarter, more collaborative team at a 50+ year-old company. I absolutely love my job and have an opportunity to make a real impact.

    Cons

    Very few promotion opportunities, especially as you move up the chain. Not enough focus on diversity, developing women leaders, and developing new skills.

    Advice to ManagementAdvice

    Invest in your employee base and look for opportunities to involve new players in the development of strategy and driving key initiatives. There is some good talent that remains "under the radar".

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Unprepared for marketplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time (more than a year)

    Pros

    Full benefit package by large company

    Cons

    They don't hire competent managers. One year "wonders" in sales are promoted to management. While most of them have some skills - others "hit the jackpot" (one or two great sales years) and subsequently promoted to be sales managers.. but they have no idea how to lead and develop staff. This practice is not sustainable in today's environment.

    Advice to ManagementAdvice

    You need to adapt to today'a market place. Competitors are pushing you out by offering up to date services that minimize your historical offerings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Old boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scientist II in San Francisco, CA
    Former Employee - Scientist II in San Francisco, CA

    I worked at FICO full-time (more than a year)

    Pros

    Some smart people. Manager knew nothing about the technology, so you can do ppt to get work done. That will save you a lot.

    Cons

    low pay, funny bonus, you manager pretend to know everything. This company will have no big change in next 10 years.

    Advice to ManagementAdvice

    smart people left company, FICO really need some tech guru to position itself. Current leaders only knew buzz words

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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