FICO

  www.fico.com
  www.fico.com

FICO Reviews

Updated December 18, 2014
Updated December 18, 2014
247 Reviews
2.6
247 Reviews
Rating Trends

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Approve of CEO
FICO CEO William Lansing
William Lansing
81 Ratings

Review Highlights

Pros
  • Good work life balance with lots of opportunities to work from home (in 22 reviews)

  • Flexible working hours and no dress code (in 14 reviews)


Cons
  • Little or no work / life balance, expected to work more than contracted hours (in 11 reviews)

  • Senior management has no vision or plan (in 10 reviews)

More Highlights

Employee Reviews

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  1. 6 people found this helpful  

    Way cooler than you might think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO

    Pros

    True pioneer and current leader in the "big data" and data science space.
    Combines the financial strength of a mature, well-established business with an energy-level and focus on growth that feels start-up-like.
    Leading edge technology solutions that truly drive decisions at many of the most influencial companies in the world.
    Large enough (around 2,600 people globally) to provide resources, stability and a wealth of opportunities, and small enough to allow performance contributions to readily stand out.
    Really smart people working on really important, real-world solutions.

    Cons

    It can be a bit complex for a company its size. The nature of the business problems FICO addresses are inherently complicated, and the relevance of its solutions spans virtually every industry. As a result, it can be difficult at times to succinctly define priorities. People who thrive here excel at asking smart questions and staying in-touch with things happening outside of their immediate team.

    Advice to ManagementAdvice

    Find more opportunities to keep people informed about key priorities and why they're important. Every FICO employee should be able to succinctly explain what we do and feel a tremendous sense of pride in doing so.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    FICO's refresh has made it an innovative and exciting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at FICO full-time

    Pros

    * Managers are intelligent & show a great deal of appreciation for top-performing staff.
    * Executives are very approachable & offer great insight & wisdom on individual career trajectories.
    * HR developing a strong universal on-boarding and training process, along with educational opportunities.
    * Smart and friendly colleagues.
    * Some nice perks (coffee machines, cafe, wellness benefits, cell phone plan)
    * Relatively flexible working hours, though executives do heavily promote working in-office for collaboration purposes.
    * FICO's got a lot of very exciting products that are incredibly relevant in the world of big data/cloud analytics. It feels like a fantastic time to be on board with this company.
    * Open-door, honest policy that lets you know exactly where your performance is hitting its stride and missing its mark.

    Cons

    * Some inefficiencies with the constant technical upgrades/changes. The IT service group is in Bangalore, and sometimes important details are completely lost in translation.
    * Not everyone is on the same computer platform, so there are hiccoughs.
    * Sometimes it feels that there is a chasm between the Executives and regular staff, but if you are a hard worker, try speaking up -- likely they'll be responsive.
    * It's a big company, and it can be easy to feel lost; it doesn't have the ridiculous perks of some of the tech companies in Silicon Valley, but there is a stronger belief in life/work balance that is clear.
    * There have been some personnel changes due to the shifting trajectory of the company; this isn't a company for people who want to rest on their laurels and just collect a paycheck. You need to keep yourself educated, thinking & adaptable to succeed.

    Advice to ManagementAdvice

    * Consider a few more "Silicon Valley" perks for staff, where Executives engage with everyone. It can feel a little stratified at times, but when the Execs actually get out in front of the team, the respect and energy is palpable.
    * If C-level could do more Town Halls at all of the offices, I think that would reinvigorate the team mentality quite a lot.
    * It would be great if staff that works together frequently virtually, but isn't Executive/VP level or Sales (i.e.: Engineering, Faculties, IT, Legal, Accounting, Administrative) could have annual get togethers (maybe not even every year) so the worldwide FICO could feel more like a united brand on all fronts.
    * Recruiting (especially Sales) seems to sometimes get stuck in old patterns that aren't necessarily optimizing the pool of potential candidates.
    * Wage increases/bonuses aren't really on par with the rest of the Valley. Perhaps reviewers are thinking Minnesota cost of living…
    * Office culture could use a boost! Maybe some happy hours or team building events to encourage interdepartmental communication.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    My Best 11 Years of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Rafael, CA
    Former Employee - Senior Software Engineer in San Rafael, CA

    I worked at FICO full-time (more than 10 years)

    Pros

    We provided valuable software to financial institutions. The technology was cutting edge. The entire campus enjoyed working with each other.

    Cons

    The only downside was when we hired a CEO from the outside and he gutted the company. Those were a couple of bad years for the employees.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Good Company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO

    Pros

    Great company with great products. Strong reputation and good life-work balance

    Cons

    Pay is low compared with others

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    great career growth opprtunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Rafael, CA
    Current Employee - Senior Manager in San Rafael, CA

    I have been working at FICO full-time (more than 8 years)

    Pros

    smart people, good potential, always learning, FICO is a market leader, brand name. Great place to catapult your career.

    Cons

    public company, so not alwasy long term investment

    Advice to ManagementAdvice

    increase long term investment: retain people/knowledge, invest in products quality, improve development and delivery processes. Potential with a bit more investment is significant.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Great opportunity with new technology...chance to have an impact, be rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Manager in Roseville, MN
    Current Employee - Consulting Manager in Roseville, MN

    I have been working at FICO (more than 3 years)

    Pros

    FICO is a mid-sized software company($700 million) and there are great opportunities to own projects/have an impact at junior and senior levels. You don't feel like a cog in the wheel. Company rewards performance more and more every year. It's been a great place to grow by getting hands on new technology in big data, etc., and collaborate with some of the smartest technical people I've ever worked with. Been fun to watch the company grow and work for a "big player" in analytics software. Highly recommend the company to smart, motivated techies.

    Cons

    Doesn't offer every big company benefit

    Advice to ManagementAdvice

    Continue with current vision/business model and continue reaching out to employees for feedback as you have been

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Fantastic company under the new CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time

    Pros

    Collaborative enviornment, clear communication from CEO and upper management about strategy, goals, and expectations. Great systems to keep managers in check, good managers are still there and you know where you stand with them. HR head is absolutely the best. Executive Team is really a team and it shows throughout the company at all levels.

    Cons

    Lower ranking jobs are barely within the state average. Salaries a little skewed but FICO does pay for performance. New location is in a so-so area.

    Advice to ManagementAdvice

    Continue clear communication to all. In person is best as done through Town Halls Meetings. Consider providing stock options to lower ranking people (if they are not promoted) as an extra extra bonus of appreciation/notice of terrific work done.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Exciting time to be working at FICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at FICO full-time (more than an year)

    Pros

    -Leadership and new culture are emerging to help position us as game-changing technology/analytics firm
    -Some of the smartest, most decent people in business work here
    -High performance culture creates terrific environment for brainstorming and getting solutions to market
    -In-house education program has really evolved
    -Openness to innovation from employees of all levels/functions
    -Outstanding opportunities to collaborate and learn across functions

    Cons

    -Not enough people/tough to attract top talent
    -Easy to lose sight of work/life balance if you don't focus on prioritization
    -Need to consciously align personal and team goals (resource issues can force your hand)

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great people, great technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Roseville, MN
    Current Employee - Manager in Roseville, MN

    I have been working at FICO full-time (more than 8 years)

    Pros

    The people at FICO are great to work with. You also are provided with the technology to perform your job as well as a flexible schedule.

    Cons

    Aligning individual and team goals with department goals can be a challenge.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great place to be working in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)

    I have been working at FICO full-time (more than 3 years)

    Pros

    Company is doing well and providing opportunities for both personal and professional growth. It offers great benefits and a good work / life balance.

    Cons

    Work load could get hectic at times during deliverables or workload pressure.

    Recommends
    Positive Outlook
    Approves of CEO

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