FIS Reviews in Atlanta, GA

Updated July 31, 2014
Updated July 31, 2014
512 Reviews

2.9
512 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FIS Chairman & CEO Frank Martire
Frank Martire
83 Ratings

Review Highlights

Pros
  • Pros: Excellent work life balance, Great People to work with (in 28 reviews)

  • The company understands family needs and will allow the occasional work-from-home day (in 13 reviews)


Cons
  • Poor food, managers are not supportive, no work life balance (in 11 reviews)

  • Senior management will never be worried about the concerns of the employees (in 16 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    FIS Atlanta

    Former Employee - Anonymous Employee  in  Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA

    I worked at FIS full-time for more than 3 years

    Pros

    Generous Stock Purchase Program

    Very difficult to get fired

    Cons

    The Atlanta office is not the main hub, Florida, Miliwaukee are probably more desirable

    Advice to ManagementAdvice

    If employees are stuck at the top of their salary range, you must be creative in motivating them. It is unreasonable to expect someone to work very hard to Exceed when the difference in compensation between Exceed and Meets is miniscule

    Doesn't Recommend
    Positive Outlook
  2.  

    FIS a good company to work with patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Manager  in  Atlanta, GA
    Current Employee - Development Manager in Atlanta, GA

    I have been working at FIS full-time for more than 3 years

    Pros

    Working pattern is flexible and easy to follow.

    Cons

    salary relatively low compared to job load/average market paid.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    No cultural identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Systems Analyst  in  Atlanta, GA
    Former Employee - Senior Business Systems Analyst in Atlanta, GA

    I worked at FIS full-time for more than 5 years

    Pros

    Compensation was fair but came at the sacrifice of personal life.

    Cons

    Lacks corporate identity, no true culture or ability to communicate values to its employees. No work/life balance. Focus on cost reduction by cutting functional roles, yet increasing line and middle management layers.

    Advice to ManagementAdvice

    Take a look at that "fatty" middle management tier...it's grown out of control with little value offering.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst Specialist  in  Atlanta, GA
    Current Employee - Business Systems Analyst Specialist in Atlanta, GA

    I have been working at FIS full-time for more than 10 years

    Pros

    Great culture - employees are solutions-driven, and we have a positive environment. FIS has good policies and procedures in place, and looks for ways to improve them constantly. There are a lot of cross-training opportunities, and hard work is definitely rewarded.

    Cons

    Benefits have steadily declined over the last 10 years. Occasionally home-work life gets out of balance with high-profile clients, but that goes with the IT Industry in general.

    Advice to ManagementAdvice

    paid maternity leave

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    A technology company without technology knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer  in  Atlanta, GA
    Current Employee - Software Developer in Atlanta, GA

    I have been working at FIS

    Pros

    Groups are autonomous.
    Developers in other countries are nice.

    Cons

    Do a good job and you get to do other people's job as well.
    None of the upper management knows anything about software: "Why are there bugs in this software after it has been released?"
    Groups do not share knowledge - everyone starts over from scratch.
    Security policies are lax, at best.

    Advice to ManagementAdvice

    Allow employees to get training for their tasks.
    Buy some software (other than MS) to complete tasks.
    Spend money on educating employees to keep them competent.

    Doesn't Recommend
  7. 1 person found this helpful  

    A decent place to work but need some improvements to better support and retain employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Consultant  in  Atlanta, GA
    Current Employee - IT Consultant in Atlanta, GA

    I have been working at FIS

    Pros

    Work from home with appx 30-50% travel and a good group of individuals to work with.

    Cons

    Mediocre benefits, not much room for advancement, no guidance or focus on employee's career path, compensation is not adequate for the job description, and job training needs to be significantly improved. Finally, need to establish for every business unit a tuition reimbursement plan.

    Advice to ManagementAdvice

    Re-establish a rewards and recognition program, provide tuition reimbursement not just for the children of the employees but for the employees themselves to help them move forward in their careers. Provide opportunities for growth and better training opportunities.

    Recommends
  8.  

    Last Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service  in  Atlanta, GA
    Current Employee - Customer Service in Atlanta, GA

    I have been working at FIS

    Pros

    The Salary and some flexibility with scheduling.

    Cons

    Poor management. There are employees who have been in the department on average 5 years, and upwards of 10 years. The management continues to do the same thing, but expects different results. The favoritism of these "senior" reps (age, amount of time with the company) is unbelievable. If you're a conformist with no desire for anything more, even that's not enough. This department has fired it's last new hires for one silly reason or another.

    The management welcomes your ideas only if they give them to you first. Exactly. Who can work like this? You will arrive each day feeling as if this is the worst job you have ever had. No need to try and think outside of the box. You are hired to think, act, and do what the incompetent leadership wants. And that aint good. BEWARE.

    Advice to ManagementAdvice

    Fire everyone and start over. Fire everyone and start over. Managers who are brought in the manage divisions who fire everyone and hire new are doing it right in this case. Now if they fire the dead weight management and senior reps who harp on being with the company for so many years, they may get somewhere. Maybe.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Not Hot on FIS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Norcross, GA
    Current Employee - Business Analyst in Norcross, GA

    I have been working at FIS

    Pros

    The team members I work with

    Cons

    Everything outside the team leaves questions in the air

    Advice to ManagementAdvice

    More employee praise, better communication skills, ability to understand and research issues before questioning employee's information or question being presented.

    Doesn't Recommend
  10.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Contract Software Developer  in  Atlanta, GA
    Former Employee - Contract Software Developer in Atlanta, GA

    I worked at FIS

    Pros

    Imagine it's different throughout the company, but the team I worked with was great. I've never worked with a better group of people. The technology is outdated, but it works.

    Cons

    Not challenging, no opportunity to learn new skills. Outdated technology. Upgrading some things would help though it's not necessary to jump on every latest technology bandwagon.

    Advice to ManagementAdvice

    Look into ways new technology can improve and increase operational efficiency in order to reap greater profits.

    No opinion of CEO
  11.  

    Competitive pay, pretty easy work though it is a fast paced environment with somewhat boring material.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Data Entry  in  Alpharetta, GA
    Former Employee - Data Entry in Alpharetta, GA

    I worked at FIS

    Pros

    Good people as well as easy to learn work. The pay is pretty competitive and the hours are not strenuous.

    Cons

    Work can become pretty monotonous, not many different tasks from day to day

    Advice to ManagementAdvice

    Maybe change things up every once in a while for all the employees, have them assigned to a different department for the day.

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