FIS

www.fisglobal.com

FIS Reviews

Updated January 28, 2015
Updated January 28, 2015
577 Reviews
3.0
577 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FIS Chairman & CEO Frank Martire
Frank Martire
121 Ratings

Review Highlights

Pros
  • Pros: Excellent work life balance, Great People to work with (in 35 reviews)

  • Flexible work environment, working remote, smart coworkers, good resume builder (in 30 reviews)


Cons
  • Work-life balance can be a struggle for those you cannot tell management "no" (in 15 reviews)

  • Turnover of senior management made keeping projects moving forward (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Potential to be a Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in Phoenix, AZ
    Current Employee - Sales Support in Phoenix, AZ

    I have been working at FIS full-time (more than a year)

    Pros

    With the right manager, there is opportunity to move around within the company and to build on your existing skill set. Compensation package is commensurate with the industry, benefits are also good. There is flexibility with the work schedule - again with the right manager.

    Cons

    There is a tendency to try to "fix" things that aren't broken. Sometimes, it can take far too long to get something done, which is typical with larger companies.

    Advice to ManagementAdvice

    Be more open to revising established policies and alignments. Recognize that your staff is your key asset, and without them your business will suffer.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    No issues with benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at FIS

    Pros

    Benefits are the same or better than my past experiences. Vision is great. 401k match 50% up to 6%. HSA has $1k paid by employer. Benefits are affordable.

    Cons

    Pay could be more based on reviewing other FIS salaries in glassdoor.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Stock Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst I in Milwaukee, WI
    Current Employee - Programmer Analyst I in Milwaukee, WI

    I have been working at FIS full-time (more than a year)

    Pros

    Good company stock match with 33% contribution

    Cons

    Not many opportunities in the company to grow

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    The people with whom I worked were outstanding - they were helpful and supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FIS

    Pros

    Challenging work.
    Supportive and knowledgeable people.
    Creative license.
    Appreciative of efforts.
    Great benefits
    Very competitive compensation.

    Cons

    Lack of standards across the company make process improvement a challenge. For example, a single workflow engine implemented across the company to help standardize and quantify work efforts.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    FIS Mobile (Mobile division of FIS)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at FIS full-time (more than 3 years)

    Pros

    Small Company branch, you might have very different job functions, so it's good exposure

    Cons

    Working with banks can be slow and tedious

    Advice to ManagementAdvice

    Keep up the innovation, work more on retention

    Recommends
    Positive Outlook
  7.  

    Looking for More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Pros

    FIS is a large company with many different roles and opportunities within it. This allows for a lot of experience for someone starting out in the workforce, or someone looking for a career change.

    Cons

    Although FIS is a large company with a lot of opportunities, the constant reorganizing of the company means a lot of layoffs and uncertainty. It will take more work for FIS to prove it is a stable and reliable place to work. Management communication and internal recognition leaves something to be desired.

    Advice to ManagementAdvice

    Recognize the value of your employees more, ask questions if you don't understand their role. Spend a day with each of your employees and truly learn their value. Let the work speak for each employee, coach them if they need it. Consult other teams that your employees work with, they often know more about your employee than you do.

    Doesn't Recommend
    Negative Outlook
  8.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager I in Saint Petersburg, FL
    Former Employee - Project Manager I in Saint Petersburg, FL

    I worked at FIS

    Pros

    Leadership in Jacksonville stays up to date on HR trends. Treating customers and employees well appears to be important at headquarters.

    Cons

    St Petersburg office is dreary and dirty. And no matter how much effort HQ goes through to map out a good management process, local management can be dreadful and very dishonest, particularly HR. Your experience will depend on who heads your department.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Solution Architect/Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FIS full-time (more than 3 years)

    Pros

    Support to run it like you own it.

    Cons

    Internal controls/support very minimal. Stale, conservative culture.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Pros and Cons, but More Cons than Pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Professional in Orlando, FL
    Former Employee - Human Resources Professional in Orlando, FL

    I worked at FIS full-time (more than 5 years)

    Pros

    The employees are dedicated to doing a great job. Each site has its own culture and most are welcoming. In my job I was able to travel and see the world.

    Cons

    HR Management is in flux and doesn't care about the talent they are losing. For a huge company they are just starting to think globally and implement initiatives to improve their performance management system. They give very small raises and managers are discouraged to rate employees as exceeds. My last manager was a bully, I think because she was unsure of the role she was put into. Poor engagement programs and not a lot of appreciation of employees.

    Advice to ManagementAdvice

    Show that you care about your employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Typical U.S. multinational Corporation: Shareholders>>>>>>Clients>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst in Milwaukee, WI
    Current Employee - Senior Programmer Analyst in Milwaukee, WI

    I have been working at FIS full-time (more than 10 years)

    Pros

    - GoodWork-Life Balance
    - Above average benefits

    Cons

    - No recognition for outperfomance
    - Annual pay increases are very low relative to other fortune 500 companies and inflation
    - Promotions occur very infrequently
    - Bonuses are plentiful at the executive level but if you're not an exec, good luck
    - Morale is poor enterprise-wide
    - Outsourcing operations are an abject failure; most resources are not qualified for their job

    Advice to ManagementAdvice

    Your lip service indicating that FIS employees are valued is totally contradictory toward your actions. Get rid of outsourcing as the real and hidden costs far exceed the benefits.

    Doesn't Recommend
    Positive Outlook

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FIS Headquarters
FIS Milwaukee Campus

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