FIS Reviews

Updated September 30, 2014
Updated September 30, 2014
513 Reviews
2.9
513 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FIS Chairman & CEO Frank Martire
Frank Martire
88 Ratings

Review Highlights

Pros
  • Pros: Excellent work life balance, Great People to work with (in 30 reviews)

  • Flexible work environment, working remote, smart coworkers, good resume builder (in 29 reviews)


Cons
  • Work-life balance can be a struggle for those you cannot tell management "no" (in 13 reviews)

  • Turnover of senior management made keeping projects moving forward (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Support Associate  in  Milwaukee, WI
    Current Employee - Fraud Support Associate in Milwaukee, WI

    I have been working at FIS full-time for more than a year

    Pros

    Decent pay and benefits, Constant food days (could be a negative) free onsite gyn

    Cons

    Very poor policy and procedures, difficult to talk to management or even your supervisor, poor training

    Advice to ManagementAdvice

    Be more accessible and improve training to avoid poorly trained employees who then get in trouble for being poorly trained

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Need to improve focus on employee retention efforts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation/Conversion Analyst  in  Oklahoma City, OK
    Current Employee - Implementation/Conversion Analyst in Oklahoma City, OK

    I have been working at FIS full-time for more than a year

    Pros

    Decent starting salary, Good health care benefits flexibility to work remotely from home when you need to. Great co workers.

    Cons

    Very difficult to increase salary from what you start with. Merrit increase is only 2% accross the board for everyone in the company. If you move to a new position in the company, your salary for new position is calculated by a 3-5 % increase of your current salary, instead of being determined by the salary range set for the specific position you are moving to. Even if the new position is in a compleley different business unit or different organizational group. Only way to get any kind of significant increase is to quit and then be re-hired.

    Advice to ManagementAdvice

    Need to improve focus on employee retention and employee job satisfaction. Need to provide compensation and benefits pkg that is more competitive with other companies in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    FIS - Growing but where?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst  in  Saint Petersburg, FL
    Current Employee - Senior Programmer Analyst in Saint Petersburg, FL

    I have been working at FIS full-time for more than 10 years

    Pros

    FIS is a nice place if you can find a good management team. They are going through some large process changes that sometimes seem to create difficulties in getting simple things done, but change is good. FIS is working very hard at securing any NPI data they are charged with protecting. I am involved with a great team and manager that still teats the employees as valued participants in the process.

    Cons

    Seems that the goal of FIS, at least in St. Petersburg, is to outsource all of the well paying technology based jobs. Though they keep the building full I can see the lowering of the salary base. It it my opinion that the St, Petersburg facility is on its way to being just a call center after all of the network, database, programming and project positions are moved overseas or turned into H1B employees.

    Advice to ManagementAdvice

    I recognize that management has the 'fiduciary responsibility' to the stockholders to increase value,but this path only decreases the value of the employee and the USA in the long run.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Intern

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Intern  in  Sunrise, FL
    Current Employee - Intern in Sunrise, FL

    I have been working at FIS as an intern for less than a year

    Pros

    Good work environment. Great co-workers, always willing to help and give feedback.

    Cons

    Many of the employees have been in their roles from the beginning, so it seems hard to break into upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good flexible company but they do not want to pay you for your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Test Analyst  in  Oklahoma City, OK
    Current Employee - Software Test Analyst in Oklahoma City, OK

    I have been working at FIS full-time for more than 10 years

    Pros

    My boss is great. His hands are tied but he'll do whatever he can for his team. Allowed to take care of personal things as long as work gets done.

    Cons

    They don't pay well. Raises are few and far btw and forget bonuses - too busy giving that to the CEO. Got exceeds expectation on 3 out of 4 competencies and meets expectations on the other...received a .73 % merit increase. No joke!

    Advice to ManagementAdvice

    Pay your employees! Incentive to work is definitely a good thing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Milwaukee, WI
    Former Employee - Systems Administrator in Milwaukee, WI

    I worked at FIS full-time for more than 8 years

    Pros

    Relatively stable, decent benefits. Flexible scheduling.

    Cons

    Salary lower than average unless you're an external hire.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It was great for a first job. The pay was ok and the hours were abundant. Looking for something more fulfilling now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Saint Petersburg, FL
    Current Employee - Customer Service Representative in Saint Petersburg, FL

    I have been working at FIS full-time for less than a year

    Pros

    Company never closes so there are many hours. Company incentatives and pay for performance available.

    Cons

    Pay could be better. Do not like that its hard to get holidays and weekends off. Wish they would close early on some of the holidays.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Great company and leadership that cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate  in  Brown Deer, WI
    Former Employee - Corporate in Brown Deer, WI

    I worked at FIS full-time for more than 3 years

    Pros

    Frank Martire seems to care about the fis employees. He's approachable and seems to care about the employee experience. Benefits are decent, pay & recognition programs are good. Programs in place for young professionals. As a stock holder I am happy with the way they invest and spend.

    Cons

    Purchase of Metavante resulted in lots of layoffs. Not many women in upper management or on exec committee.

    Advice to ManagementAdvice

    Continue to differentiate yourself from competitors by caring about your employees and work/life balance, development, wellness, etc. it leads to greater employee productivity and flexibility. Fiserv's loss was fis gain when they got frank m!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Have been at FIS 14 years, involved in Project management and Resource Manager of PM team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Pros

    its a global company in banking and financial industry

    Cons

    poor senior management, lack of senior management support, lace of respect for people

    Advice to ManagementAdvice

    respect your employees, learn what their jobs are, know their challenges and talk with them

    No opinion of CEO
  11.  

    HORRIBLE ...VERY>>>>very low pay..far below industry standard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Card Associate  in  Romeoville, IL
    Former Employee - Card Associate in Romeoville, IL

    I worked at FIS full-time for more than 3 years

    Pros

    Workers were nice and there's allot of MANDATORY over-time.

    Cons

    Mandatory everyone to work 5 days a week @12+ hrs. per day .
    Enormous amount of worker turnover due to $ and employee burn out from the mandatory hours.
    Expect @ .10-.25 cent yearly increases...regardless of above average performance.
    Eat, sleep, go back to work..no time for family nor no time off for holidays.

    Advice to ManagementAdvice

    Too many leads !!!! Mangers take too much time off because they have no one overlooking their attendance. Each shift manager

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

FIS Photos

FIS Headquarters
during theme day: Pajama Party

+ Add Photo

Worked for FIS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.