FIS

  www.fisglobal.com
  www.fisglobal.com

FIS Reviews

Updated November 22, 2014
Updated November 22, 2014
536 Reviews
2.9
536 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FIS Chairman & CEO Frank Martire
Frank Martire
103 Ratings

Review Highlights

Pros
  • Pros: Excellent work life balance, Great People to work with (in 31 reviews)

  • Flexible work environment, working remote, smart coworkers, good resume builder (in 29 reviews)


Cons
  • Work-life balance can be a struggle for those you cannot tell management "no" (in 14 reviews)

  • Turnover of senior management made keeping projects moving forward (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    Excellent experience at FIS as an intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FIS

    Pros

    Gained valuable experience in my area.

    Cons

    I have no cons to add.

  2.  

    Great people and fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Pros

    Work life balance
    Great people
    Fun environment

    Cons

    A little too laid back at times

    No opinion of CEO
  3. 1 person found this helpful  

    Luck can keep you here forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst
    Current Employee - Programmer Analyst

    I have been working at FIS full-time (more than 5 years)

    Pros

    Good Pay
    Work/Life Balance
    Lots of nice and professional people work here.
    New CEO could potentially make this a better company.

    Cons

    Job Security is non-existent. In years that I have worked in this company we have had clients not renew their contracts which usually means you either find something in the company or get ready to get the boot. There are no contingency plans for this and I've seen some good people go because they do not plan ahead for something like this. Their commitment to being green and helping the community is only a PR thing. There's no real expectation or drive to either of those initiatives.

    Advice to ManagementAdvice

    This culture of "there's no such thing as job security" makes people hate their job because you feel like and expendable drone. I would suggest setting a plan aside to keep talent in the company BEFORE you have to tell people to rush to find work elsewhere.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    good money but that's it....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Jacksonville, FL
    Current Employee - Senior Vice President in Jacksonville, FL

    I have been working at FIS full-time (more than 3 years)

    Pros

    Pay is above market if you are in senior management positions. Generous stock award program and cash bonuses for the top 1%.

    Cons

    Bullying is rewarded and overlooked. Outdated internal systems and technologies. Lying to regulators, auditors and federal supervisors is common. New CEO uses profanity when referring to regulators that uncovered significant weaknesses. Very insecure and vulnerable technologies make meeting enhanced client expectations nearly impossible. $6B in intangible assets on the balance sheet that is very hard to understand and explain. If this is charged off the company would go under.

    Advice to ManagementAdvice

    Take the regulatory issues more seriously. It has been now 3 years that the same issues come back over and over again. No one is believing the best in class BS. Stop trying to play victim of bad regulations and man up and fix the obvious issues. You are running a technology company with millions of documented known security vulnerabilities that were not remediated and still trying to convince people that you are best in class.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The IT Department is not well organized.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FIS full-time

    Pros

    The benefits are sufficient and meets the needs of the employees.

    Cons

    IT Department has poor training/documentation

  7. 2 people found this helpful  

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II in Milwaukee, WI
    Current Employee - Analyst II in Milwaukee, WI

    I have been working at FIS full-time (more than 5 years)

    Pros

    flexible schedule to enable work-life balance, average benefits, community service projects, on-site cafeteria, on-site fitness room, company-wide fun events throughout the year to promote a sense of bonding

    Cons

    Upper management hosts town hall meetings boasting about our overall revenue growth but then when it's time for annual reviews, people are lucky to get a 3% raise increase. The people that do the most work get more work to do while the slackers just float under the radar.

    Advice to ManagementAdvice

    Take more time to thoroughly train new hires so they are more prepared in their roles. Give better raises to reflect the increased cost of living. Realize that micromanagement lowers morale and causes resentment.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    FIS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS full-time

    Pros

    This is a great company.

    Cons

    The company continues to get better.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Need to improve focus on employee retention efforts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation/Conversion Analyst in Oklahoma City, OK
    Current Employee - Implementation/Conversion Analyst in Oklahoma City, OK

    I have been working at FIS full-time (more than an year)

    Pros

    Decent starting salary, Good health care benefits flexibility to work remotely from home when you need to. Great co workers.

    Cons

    Very difficult to increase salary from what you start with. Merrit increase is only 2% accross the board for everyone in the company. If you move to a new position in the company, your salary for new position is calculated by a 3-5 % increase of your current salary, instead of being determined by the salary range set for the specific position you are moving to. Even if the new position is in a compleley different business unit or different organizational group. Only way to get any kind of significant increase is to quit and then be re-hired.

    Advice to ManagementAdvice

    Need to improve focus on employee retention and employee job satisfaction. Need to provide compensation and benefits pkg that is more competitive with other companies in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    This was once a great company to work for but not any longer ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Jacksonville, FL
    Former Employee - Human Resources in Jacksonville, FL

    I worked at FIS full-time (more than 10 years)

    Pros

    Years ago, hard work paid off and management noticed/rewarded it (or even compliment it). Now it's more about doing more work with less people. Frank Martire is genuinely "all about the employees"; however, upper management does not lead by his example. Also, don't expect a raise or promotion unless you are in good with you boss and their "clique".

    Cons

    With so many acquisitions the company is very divided but likes to portray a unified organization. This leaves Corporate Human Resources administering different policies, pay, benefits to different divisions of the company. If it truly is all about the employees than all employees should have access to the same "good" pay & benefits packages of others.

    Advice to ManagementAdvice

    Get your head out of the sand and stop getting rid of good hard workers in order to keep good hard "suck-up's". It should be about work ethic and not about who is kissing management's rear-end.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Customer Service Representative I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Milwaukee, WI
    Current Employee - Customer Service Representative in Milwaukee, WI

    I have been working at FIS full-time (more than an year)

    Pros

    You have a job, finding new people to work with

    Cons

    its a call center. very strict guidelines

    Recommends
    Negative Outlook
    Approves of CEO

FIS Photos

during theme day: Pajama Party
FIS Headquarters
FIS Milwaukee Campus

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