FIS Reviews

Updated September 17, 2014
Updated September 17, 2014
508 Reviews
2.9
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FIS Chairman & CEO Frank Martire
Frank Martire
86 Ratings

Review Highlights

Pros
  • Pros: Excellent work life balance, Great People to work with (in 28 reviews)

  • The company understands family needs and will allow the occasional work-from-home day (in 13 reviews)


Cons
  • Poor food, managers are not supportive, no work life balance (in 11 reviews)

  • Senior management will never be worried about the concerns of the employees (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Milwaukee, WI
    Former Employee - Systems Administrator in Milwaukee, WI

    I worked at FIS full-time for more than 8 years

    Pros

    Relatively stable, decent benefits. Flexible scheduling.

    Cons

    Salary lower than average unless you're an external hire.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    It was great for a first job. The pay was ok and the hours were abundant. Looking for something more fulfilling now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Saint Petersburg, FL
    Current Employee - Customer Service Representative in Saint Petersburg, FL

    I have been working at FIS full-time for less than a year

    Pros

    Company never closes so there are many hours. Company incentatives and pay for performance available.

    Cons

    Pay could be better. Do not like that its hard to get holidays and weekends off. Wish they would close early on some of the holidays.

    Recommends
    No opinion of CEO
  3. 2 people found this helpful  

    FIS is poorly managed and will soon have little presence in Milwaukee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer/Analyst Senior
    Current Employee - Programmer/Analyst Senior

    I have been working at FIS full-time for more than 10 years

    Pros

    If you like working for a company that has no interest in growing it's business but cuts jobs to make budgets look good then this is the place for you!

    Cons

    Management will never listen to or act upon any ideas from employees and moral is about as low as a company can get.

    Advice to ManagementAdvice

    Stop spending so much time trying to find ways to reduce jobs and spend time trying to find ways to create jobs and grow the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Numbers Game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Saint Petersburg, FL
    Current Employee - Manager in Saint Petersburg, FL

    I have been working at FIS full-time for more than 10 years

    Pros

    If you're a person who is curious and self motivated, there is a lot to learn about the industry, business various positions. There are opportunities to move around and get promoted.

    Cons

    When the company doesn't meet its goals, there are layoffs that are done quietly and without acknowledgement. The company's stock prices have been steadily rising, the same cannot be said for salaries with a 2% raise. As each layoff occurs, the work is put onto the other team members, which is to be expected, except that at a point, teams can't take on anymore work without fallout. When the fallout does occur, middle management is advised to deal with it, become creative and make it work.

    Advice to ManagementAdvice

    You are burning your people out. Take your own advice about working smarter.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great company and leadership that cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate  in  Brown Deer, WI
    Former Employee - Corporate in Brown Deer, WI

    I worked at FIS full-time for more than 3 years

    Pros

    Frank Martire seems to care about the fis employees. He's approachable and seems to care about the employee experience. Benefits are decent, pay & recognition programs are good. Programs in place for young professionals. As a stock holder I am happy with the way they invest and spend.

    Cons

    Purchase of Metavante resulted in lots of layoffs. Not many women in upper management or on exec committee.

    Advice to ManagementAdvice

    Continue to differentiate yourself from competitors by caring about your employees and work/life balance, development, wellness, etc. it leads to greater employee productivity and flexibility. Fiserv's loss was fis gain when they got frank m!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Have been at FIS 14 years, involved in Project management and Resource Manager of PM team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Pros

    its a global company in banking and financial industry

    Cons

    poor senior management, lack of senior management support, lace of respect for people

    Advice to ManagementAdvice

    respect your employees, learn what their jobs are, know their challenges and talk with them

    No opinion of CEO
  8.  

    HORRIBLE ...VERY>>>>very low pay..far below industry standard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Card Associate  in  Romeoville, IL
    Former Employee - Card Associate in Romeoville, IL

    I worked at FIS full-time for more than 3 years

    Pros

    Workers were nice and there's allot of MANDATORY over-time.

    Cons

    Mandatory everyone to work 5 days a week @12+ hrs. per day .
    Enormous amount of worker turnover due to $ and employee burn out from the mandatory hours.
    Expect @ .10-.25 cent yearly increases...regardless of above average performance.
    Eat, sleep, go back to work..no time for family nor no time off for holidays.

    Advice to ManagementAdvice

    Too many leads !!!! Mangers take too much time off because they have no one overlooking their attendance. Each shift manager

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Jacksonville, FL
    Current Employee - Analyst in Jacksonville, FL

    I have been working at FIS full-time for more than 5 years

    Pros

    Opportunity, Salary, Benefits, pleasant work environment

    Cons

    Work- Life balance is often disregarded

    Advice to ManagementAdvice

    Hire the brightest and the best, and enough of them, and ensure that work is not considered to be a 24/7 proposition. More under performers should be held accountable vs pressuring high performers to pick up the slack of the under performers. .

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    FIS Atlanta

    Former Employee - Anonymous Employee  in  Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA

    I worked at FIS full-time for more than 3 years

    Pros

    Generous Stock Purchase Program

    Very difficult to get fired

    Cons

    The Atlanta office is not the main hub, Florida, Miliwaukee are probably more desirable

    Advice to ManagementAdvice

    If employees are stuck at the top of their salary range, you must be creative in motivating them. It is unreasonable to expect someone to work very hard to Exceed when the difference in compensation between Exceed and Meets is miniscule

    Doesn't Recommend
    Positive Outlook
  11.  

    FIS provides a great working experience for all employees, they are supportive and easy to work with.

    Current Employee - Banking Compliance
    Current Employee - Banking Compliance

    I have been working at FIS as an intern for less than a year

    Pros

    I found that the other employees were very friendly and easy to work with. They also are lenient about giving time off.

    Cons

    Specific divisions are not available in close locations, which constricts your options.

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