FIS Reviews

Updated April 23, 2015
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Employee Reviews

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  1. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Generous benefit packages and room for growth

    Cons

    Nothing all is good good good

  2. Possible good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS full-time (More than a year)

    Negative Outlook
    Negative Outlook

    Pros

    Flexible work hours, good benefits, good materials for training

    Cons

    Management isn't clear with what is going on in the company.

  3. Great Company to work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Pros

    Great company to work for.

    Cons

    Office far from home, would prefer to work from home.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent pay but poor quality of life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at FIS full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is not bad. Co-workers are generally helpful. There are plenty of opportunities to get good technical experience and training.

    Cons

    There is zero respect for personal time. Management will work you all hours of the day and night. FIS is not the place to work if you value time with your family.

    Advice to Management

    Hire more people and create different shifts so workers actually get some time off when their workday is over.

  6. Helpful (3)

    If you have a thick skin and don't mind being verbally abused for 8 hours, this is your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Northport, AL
    Former Employee - Customer Service Representative in Northport, AL

    I worked at FIS

    Pros

    Good benefits, great co-workers, some great managers, comfortable office

    Cons

    high expectations, but without the tools to meet them; angry customers, treated like a number

  7. compensation

    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at FIS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work life balance, flexible work hours

    Cons

    compensation, training, benefits, lack of opportunities

    Advice to Management

    Focus on building talent and growth, training

  8. Helpful (2)

    Good Job, Top Heavy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager
    Former Employee - Product Manager

    I worked at FIS (More than 8 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    An excellent place to develop skills and possibly to advance your career, depending upon willingness to move. New opportunities and new challenges always seem to arise.

    Cons

    Cyclical acquisition of companies, rather than innovative development. Which causes newly bought companies to be ingested, rather than merged...leading to layoffs as a result.

  9. Helpful (1)

    Not worth the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Little Rock, AR
    Former Employee - Customer Service Representative in Little Rock, AR

    I worked at FIS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Big company which means potential room for growth

    Cons

    Supervisors were very rude when you asked questions. Horrible schedule plus they required you to do mandatory overtime. Didn't care about your work-life balance. Could put overtime on you whenever they wanted. One day they made me come in for a 30 min shift. Plus, the job itself is tough. I worked as a customer service rep in a call center, and was basically cussed at all day.

    Advice to Management

    Treat your people better.

  10. Helpful (4)

    FIS - lack of corporate commitment to Information Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager - Information Security in Saint Petersburg, FL
    Former Employee - Senior Manager - Information Security in Saint Petersburg, FL

    I worked at FIS full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation was competitive with the area. The St. Pete facility needed some improvements bit overall wasn't all that bad. The ability to work remote when needed was made available and overall the people I interacted with with regards to Technology and Operations were good folks.

    Cons

    The commitment at a senior executive level was pretty cosmetic with regards to Information Security. With two significant breaches they put forth an effort to show a commitment but after a year it was pretty apparent that it was not a true commitment and put in place to keep the regulators satisfied. Overall commitment to data security, whether within scope of PCI or not, was not good. The biggest problem was the lack of corporate willingness to take the time and effort to access each division and understand the InfoSEC challenges each faced since the company was built on acquisitions and each division was built using different technologies and directions. It would have been better if the overall InfoSEC management was set up as a de-centralized function leaving adherence in the hands of a divisional InfoSEC team who understood the challenges in getting the division into corporate compliance. Over the past 3-5 years merit increases have been almost non-existent and bonuses to senior staff has been eliminated; all the while senior executives walk away each year with millions. Extensive RIF's take place within most divisions about twice a year and adds to staff are mostly not budgeted. It goes without saying that resources have been rimmed way beyond where they should so those still there continue to work crazy hours with little to no reward. As the job market in Tampa opens up they will start to see a mass exodus of resources in the next 1-3 years. Technology is being shifted off-shore to cut expenses leaving those behind with more work than what they know what to do with.

    Advice to Management

    De-centralize InfoSEC to a divisional team; hire staff to manage the workload, reward performers with applicable merit increases spot bonus or stock options, take the time and effort to get the various senior leadership team to take an actual interest in each division instead of functioning at 20,000 and giving the impression everyone is the same. Corporate staff treats the divisions as less than important and that needs to change otherwise the current attitude within the company will continue to decline, performance will suffer, staff will leave and FIS will fail as a viable corporation.

  11. FIS Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work/life balance. Good people and nice facility.

    Cons

    Cafe could use some work with the food and coffee.

    Advice to Management

    n/a

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