FMQAI Reviews

Updated August 10, 2014
Updated August 10, 2014
8 Reviews
2.7
8 Reviews
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Employee Reviews

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  1.  

    Needs Some Improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at FMQAI full-time for more than 3 years

    Pros

    Knowing you're helping to improve the quality of healthcare provided to country's seniors. Some very intelligent coworkers that are a great source of information.

    Cons

    Favoritism, lack of trust from management on up in the organization can make for a stressful environment. Public verbal beatings. Being expected to perform admin. assistant tasks. Conts silo'd.

    Advice to ManagementAdvice

    The company needs to implement some of its own internal quality improvement. There is so much untapped talent due to favoritism.

    Doesn't Recommend
    Negative Outlook
  2.  

    Good, solid company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FMQAI full-time for more than 3 years

    Pros

    Compassionate management who appreciate their employees. Even during tuff times my manager made sure we were well informed and tried their best to take care of us.

    Cons

    Being a federal contract, work can be unpredictable. But there is a lot of opportunity to move within the company onto different contracts.

    Advice to ManagementAdvice

    Consider more employee/management bonding, the fun stuff! Quarterly all staff meetings would also be a good communication tool.

    Recommends
    Neutral Outlook
  3.  

    Get a Clue

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FMQAI

    Pros

    Benefits, Fellow employees, Location
    Working Hours

    Cons

    Non existent executive leadership from Tampa and AZ office.
    "Directors" mistreat "staff"
    Toxic environment. Decisions based on people who are liked and "approved" by "upper management"
    HR is of no assistance to employees, too busy buttering up.

    Advice to ManagementAdvice

    Secrets that divide staff and cause poor morale is not leadership.
    The grapevine is the main communication channel.
    Overhead paging people to the CEO office "immediately" is unprofessional and uncalled for.
    Leadership is not a party with corporate office visitors at the expense of employee livelihoods. Tampa is a small town community, "upper management" should be more careful about where they party and discuss "staff."

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  5.  

    Toxic, paranoid work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Tampa, FL
    Current Employee - Manager in Tampa, FL

    I have been working at FMQAI full-time for more than 3 years

    Pros

    Salary was competitive, benefits were fantastic, location was convenient, great technology and fantastic people to work with for the most part.

    Cons

    Things have gone seriously downhill since the CEO left the company after "retiring" earlier than expected. Morale is terrible, management is non-existent, layoffs happen all the time, job descriptions don't match the work involved, upper management very secretive.

    Advice to ManagementAdvice

    Wouldn't even know where to begin. Work on communicating better with your employees and forming a better relationship with your AZ and CA counterparts.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Toxic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reviewer  in  Tampa, FL
    Current Employee - Reviewer in Tampa, FL

    I have been working at FMQAI full-time for more than 3 years

    Pros

    Competitive salary and good benefits.

    Cons

    The senior management has a serious lack of ethics - they put profit over people. This lack of leadership translates to a working atmosphere that fosters suspicion and incredible stress among employees. Decisions about processes and staff functions are made without concern or knowledge about the existing processes - this results in poor staff utilization and bad morale. Example: people with college degrees (BA, BS, Master's degrees) doing tasks such as typing, scheduling, and basic reports that could be done by administrative assistants.

    Advice to ManagementAdvice

    Stop micro-managing everything. Allow middle managers to do their job. Until you value the human beings who work for you, your business will never succeed.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great opportunity to work with a government contract.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Tampa, FL
    Current Employee - Manager in Tampa, FL

    I have been working at FMQAI full-time for more than 3 years

    Pros

    Awesome growth potential is always present.

    Cons

    There are no negative comments.

    Advice to ManagementAdvice

    Senior management is always supportive of employees.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Lacks Ethical Compass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Tampa, FL
    Current Employee - Associate in Tampa, FL

    I have been working at FMQAI full-time for more than 5 years

    Pros

    The associates work hard despite management's lack of vision, funding and ethics. For those individuals interested in being paid based on fixed scales (including annual raises) rather than individual contribution, and thrive in an environment of under funding and limited resources this is the right company.

    Cons

    There is a top down emphasis on profit over accountability, honesty and ethics. Associates are asked to work long hours and travel without adequate reimbursement. A culture of petty rivalry, disparagement and condemnation is prevalent in management. Associates are typically assigned to State and Federal contracts, so there is no job security or real opportunity for career advancement.

    Advice to ManagementAdvice

    Evaluate your business practices against your mission statement: "FMQAI champions patient-centeredness, effectiveness, efficiency, equity, and timeliness of health services with patients, providers, health plans, practitioners, and government to improve the quality and safety of healthcare services, and thereby, the quality of life of patients."

    Doesn't Recommend
    Neutral Outlook
  9.  

    Review Analyst - reviews/triages incoming Medicare complaints to determine appropriate intervention.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Review Analyst  in  Tampa, FL
    Former Employee - Review Analyst in Tampa, FL

    I worked at FMQAI full-time for less than a year

    Pros

    The company has a Competitive salary.

    Cons

    The company is disorganized with no training.

    Advice to ManagementAdvice

    Let's get professional, review your business needs and develop adequate training to meet those needs.

    Doesn't Recommend
    Negative Outlook

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