FactSet Reviews

Updated July 17, 2015
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3.8
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Phil Snow
72 Ratings

Pros
  • Work life balance in the company (in 81 reviews)

  • Free lunch 4/5 days a week (almost free stipend in (in 105 reviews)

Cons
  • The company seems to balance out the work/life balance very well (in 11 reviews)

  • No career path unless sales, Motherly management unable to face tough problems head on (in 10 reviews)

More Pros and Cons

90 Employee Reviews

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  1. Great Entry Level Position

    Former Employee - Anonymous Employee in South Orange, NJ
    Former Employee - Anonymous Employee in South Orange, NJ

    I worked at FactSet (Less than a year)

    Pros

    Young, competitive, efficient atmosphere with knowledgable management

    Cons

    Tight office space area could use expansion


  2. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at FactSet (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free lunch 4/5 days a week. Get to meet face to face with clients a few months in. Young group and great place to start right out of college.

    Cons

    There is no clarity on career paths and compensation growth. There is also no consistency between offices, divisions, groups and then teams. It almost seems unfair if you are in the wrong group or office and compare yourself to the others.

    Advice to Management

    To retain your employees, create consistency between groups and pay them a competitive salary.


  3. Research Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in New York, NY
    Current Employee - Research Analyst in New York, NY

    I have been working at FactSet full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - great benefits, people very helpful, opportunities to learn

    Cons

    - low starting salary, older workforce


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  5. Nice company but management needs improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in New York, NY
    Current Employee - Software Engineer II in New York, NY

    I have been working at FactSet full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Free food, great benefits, No work stress. Opportunity to work with some extremely smart people.

    Cons

    Communication across team is weak. Portfolio team is only given importance. Lack of focus for mid level management.

    Advice to Management

    Management doesn't really do much to keep employees motivated. When you hire smart people give them some decision power else they won't work for you. Mid level management has too many responsibilities but very little power.


  6. Helpful (3)

    Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Management Consultant in New York, NY
    Former Employee - Investment Management Consultant in New York, NY

    I worked at FactSet

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    -Company has shown continued growth and solid financial performance - Great training program -Exposure to the inner workings of financial markets -Colleagues who are willing to help and are very great people -Decent benefits -Work weekends for extra days off

    Cons

    Take what they tell you during the interview process with a grain of salt. They sell the position as more of a role involved with the Account teams and Sales process when really you are a glorified help desk/call center employee with double the work. Client's calling in to Support desk are often rude, arrogant, and unappreciative of the great work done by the consultants here. It can get very stressful and aggravating handling 15-20 calls a day in which you are doing a lot of the work for your clients or answering mind numbingly easy questions. Management does little to inspire and motivate workers and will take any opportunity they can to criticize your work. Reactive is the best word to describe your day to day tasks as issues come up and clients call with problems. If you do not handle stress well DO NOT take this job. Promotion is done by how much time you've worked there not the quality of your work. If on paper you do not meet the length of time required fill position, you will not have a shot at moving up regardless of qualities. Mobility is very rigid and turnover is relatively high.

    Advice to Management

    -Treat your employees better or pay them more. All the consulting managers have worked the help desk once upon a time so they should be more appreciative of their team's work and not beat them down on a weekly basis. -Provide a more clear career path to consultants. From day 1 of training almost all the new employees start looking at other positions down the line because they know they don't want to be with FactSet forever. The position is more of a means to an end for most and almost everyone I worked with had one foot out the door while working there.


  7. Helpful (1)

    solid company, do not stay too long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at FactSet full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    There are decent perks, the people are great.

    Cons

    Is very underprepared for the FinTech industries future challenges. Re-organization has been a mixed bag, with some terrible people promoted.

    Advice to Management

    a top to bottom external consultancy is needed to remove dead wood and make the structure more sensible


  8. Business Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at FactSet (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great entry level position with competitive salary

    Cons

    It can be very stressful


  9. Helpful (3)

    Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at FactSet full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Relatively relaxed culture. Not many hard deadlines. Relatively good pay for software engineers.

    Cons

    Out-dated technology. Decades old code base. Boring. Is a mediocre place to work in comparison to other options for a talented software engineer.

    Advice to Management

    Figure out where the heart of the company is. Is it a financial company or a software company? Who is more important, the engineers or the consultants?


  10. Helpful (4)

    A truly great, fun place to work with a few significant problems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at FactSet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best people (both in terms of software engineering ability, and personality) that I've ever met work at FactSet. The work provided by most teams is generally fairly interesting, and while this definetly varies from team to team, engineers get a lot of autonomy in how they go about solving problems. Work life balance was insanely good - it was completly possible to work 35 hours a week on my team, though I usually did 40-50 because I'm a motivated youngster. Free lunch helps make the company more social. Their new hire orientation makes it super easy to make new friends, which is awesome for someone straight out of college and living in a new place. Benifits are good, urban office locations are all superb.

    Cons

    Technical debt is rampant. FactSet is home to some of the laziest, most incompotent people I have worked with. The environment does not appeal to the most ambitious employees, many of whom leave FactSet after 1 or 2 years to work for more challenging companies. There is a TON of red tape involved in switching teams, and the company is organized such that many teams have work that is very unnapealling to younger engineers. Your experience at FactSet for your first 1.5 years will be determined by how lucky you are when placed on a team, and your experience after that will be determined by your political finesse.

    Advice to Management

    Let people move between teams more freely - this will definetly help you retain talented people. Clean up the technical cruft! There should be official policies about documentation and code reviews - currently, teams get to set their own policies on such things, leading to a very inconsistant software engineering culture.


  11. great work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at FactSet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    culture is awesome, compensation is grand - they really take care of you, and values are fully shown in their actions, way they treat employees

    Cons

    can be boring at times

    Advice to Management

    none



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