FactSet Reviews

Updated August 27, 2014
Updated August 27, 2014
482 Reviews

3.8
482 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FactSet Chairman and CEO Philip A. Hadley
Philip A. Hadley
349 Ratings

Review Highlights

Pros
  • Perfect work-life balance for example you will get mentor when you are on boarding (in 66 reviews)

  • very good work life balance; nice coworkers; no pushing; soft deadline; free lunch (in 97 reviews)


Cons
  • The company seems to balance out the work/life balance very well (in 11 reviews)

  • No career path defined and joining diffeent teams is riven with red tape (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best company , Great people great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT

    I have been working at FactSet full-time for more than a year

    Pros

    People , everybody is really friendly. Lots of team outings and social gatherings.

    Cons

    Great company to work for , love to have Table tennis .

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    solid company, good software development environment, best idea didn't always win

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Manager  in  Norwalk, CT
    Former Employee - Software Engineering Manager in Norwalk, CT

    I worked at FactSet full-time for more than 8 years

    Pros

    very good benefits package, competitive salary, responsive middle management, some strong leaders in upper management, quality was a primary focus in lots of areas

    Cons

    plenty of inertia, some middle managers lacked stomach to report problems up, product development function lacked innovative aspirations, suffered from feature-itis, in general the primary product is facing pricing pressure as a result of a lack of innovation

    Advice to ManagementAdvice

    look into unorthodox mechanisms for fostering innovation esp. amongst entrenched long timers with lots of old options, consider investing in alternative investment data/markets

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good work-life balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FactSet

    Pros

    Work-life balance
    free lunch perks
    great and nice people
    a lot of stuff to learn

    Cons

    not a place to stay long
    need to overhaul the management of engineering division
    not seeing a good career growth path

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  5.  

    Great overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at FactSet full-time for more than 3 years

    Pros

    Several career options. Guidance along the way.

    Cons

    It can be political and very high school like at times.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good salary, lack of opportunity -- best to leave after a year or two.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at FactSet full-time for more than 3 years

    Pros

    Good salary and benefits. You get to work with smart and friendly people. Great spot for one to two years of entry level work.

    Cons

    There doesn't seem to be much of a company vision, and that's somewhat expected given the nature of industry. Lack of learning opportunities. No culture. This all leads to a somewhat unmotivated workforce.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good company if you do not work in the operations department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor  in  Reston, VA
    Current Employee - Operations Supervisor in Reston, VA

    I have been working at FactSet full-time for more than 5 years

    Pros

    Good health benefits. Stable place to work.

    Cons

    Managers do whatever they want to your schedule. You could be working 6 days straight or thrown to overnight shift in the blink of an eye.

    Advice to ManagementAdvice

    Learn how to manage your employees properly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great as first job for consultants and engineers, not good in the long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Developer  in  Norwalk, CT
    Current Employee - Product Developer in Norwalk, CT

    I have been working at FactSet full-time

    Pros

    Increasing number of vacation days
    Free lunch 4/5 days a week (almost free stipend in $8, many meals go over)
    Friendly co-workers
    Great new e-learning modules
    Decent salary increases year to year, above inflation rate, but at times use small bonus in place of salary increase.

    It's a great first job. Consultants and Engineers get training before starting.

    Cons

    Vacation days are not rolled over, some managers are more lenient, but it depends who you get.
    No initial training for product developers or for internal job switchers and expected to learn via RPDs. Consultants are help-desk and many PDs do QA instead of getting to do more interesting aspects of the job so their skills are not maximized.
    Many roles are being off-shored

    Employees promoted based on time with the company so that many managers do not have any management skills and do not know how to work as managers overseeing a team. The company tries to give them training, but managers behave the same after the training. Managers do not motivate staff and do not help them grow by giving them added responsibilities.

    Many employees are moved around since the company has a lot of restructuring. This increases the likelihood of employees leaving or of HR pushing them out due to not enjoying their new roles, teams or managers. For example, some people with 6 years at the company may have 6 different managers in that time. Terrible managers stay with the company even with bad reviews because of the time they have put in while good employees get pushed out if the manager does not like them.

    Advancement is limited particularly around 3-5 years with the company.

    Tuition reimbursement is a lie. Some teams can use it and others cannot but their isn't any clarity about the rules to request the funds or who can get it. Apparently their is a sort of wait-list, but it isn't posted so no one knows who is on it or not allowing for preferential treatment of certain employees to get it. In addition to the "list", your manager also has to approve the course as being directly related to your role, which some managers may not do even when your role requires the information from a job related course. The company prefers that employees work on the CFA although it can be less related to our job then a particular course.

    Advice to ManagementAdvice

    Appreciate the employees that you have and show them that you trust and respect them by giving them increased responsibilities and by working with them to increase their skills in their roles. Many have the ability to accomplish more but are not being given the chance so they become complacent negatively impacting a potential star employee and making them feel like quitting.

    I would rate at 1/2 star for senior management, but 1 star is the lowest allowed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development Intern  in  Norwalk, CT
    Current Employee - Product Development Intern in Norwalk, CT

    I have been working at FactSet as an intern for less than a year

    Pros

    Most management is fantastic - very willing to help, and open to conversation regardless of what your job position is. This company is a great first job, but unless you're planning on staying for the duration of your career, upward motion is slow.

    Cons

    Promotions seem to be given based on how long someone has been employed by FactSet instead of being based off of performance.

    Advice to ManagementAdvice

    Start basing promotions on merit

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer  in  Norwalk, CT
    Former Employee - Lead Software Engineer in Norwalk, CT

    I worked at FactSet full-time for more than 5 years

    Pros

    Good place to start a career as they make you feel like you're part of a team... very collegiate feeling. There are some very smart people that work at the company, but a number of them are on their way out fed-up with indecision in some areas of the company.

    Cons

    Technology choices are old (VMS for example) and while they're trying hard to update, it's taking FOREVER. They will also make you fight for a top salary... you can get one, but they're not going to give it to you.

    Advice to ManagementAdvice

    Indecision can be worse than the wrong decision.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great opportunities for College graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Management  in  Norwalk, CT
    Current Employee - Project Management in Norwalk, CT

    I have been working at FactSet full-time for more than 3 years

    Pros

    Opportunity to gain experience and grow professionally. Excellent training

    Cons

    Company growing pains. Transitioning to a larger company

    Recommends
    Positive Outlook
    Approves of CEO

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