FactSet Reviews

Updated July 30, 2015
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3.6
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Recommend to a friend
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Phil Snow
380 Ratings

Pros
  • Work life balance in the company (in 81 reviews)

  • Free lunch 4/5 days a week (almost free stipend in (in 105 reviews)

Cons
  • The company seems to balance out the work/life balance very well (in 11 reviews)

  • No career path unless sales, Motherly management unable to face tough problems head on (in 10 reviews)

More Pros and Cons

581 Employee Reviews

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  1. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at FactSet full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    some great people, minimal politics (considering the size), friendly work atmosphere, decent work/life balance, good benefits, at least tries to be fair.

    Cons

    Pay seems opaque and arbitary. As a manager, hard to reward top performers without punishing the 'merely' decent. Metrics are important but so is the story behind them. Sometimes feels like 20% of the people do 80% of the work. Increased willingness to cut corners to get product out the door.

    Advice to Management

    with growth coming back, compensation adjustments should follow suit. whilst the market helps, its the current employees that are helping capitalise. Be open about pay structures across different departments. The secrecy only leads to rumours and wrong perceptions. More professional training; in-house can do the basics and product training, but bring in specialists for more focused training.


  2. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FactSet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to start career

    Cons

    limited room for growth however it is a great place to learn the industry

    Advice to Management

    na


  3. Great place with good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FactSet full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart people who are team-oriented - hard to find better people Workday never looks the same Plenty of mid level leadership opportunities Work can be challenging and complex Sense of independence Benefits

    Cons

    Compensation - you only get paid to do your job not excel, which is disincentivizing Sr managements ability to set goals, transition processes, then follow-through Forced ranking seems like a way to not recognize employees and doesn't show that management values ther employee's achievements Lack of company and leadership diversity When changes are made, everyone is thrown in the fire right away, no adjustment period Company goal setting can be vague, unrealistic, and there is difficulty with measuring performance and providing clarity for employees

    Advice to Management

    There needs to be more diversity within senior leadership When people excel, pay them, don't just give a pat on the back and say thank you. There are a lot of high achievers so one way to distinguish given the disparity of goals is based on the impact of the achievements to the company Forced ranking and male to female opportunity disparity and recognition need to be addressed Sr Management can be out of sync with market and times and are not "on the floor" enough to be in touch. Work life balance is cited often, and FactSet has a lot of flexibility but sometimes the lack of support resources can make people feel overworked. Treat employees like clients whose expectations have to be managed properly and whose concerns matter and will be address. Show that you are listening


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  5. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at FactSet (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free lunch 4/5 days a week. Get to meet face to face with clients a few months in. Young group and great place to start right out of college.

    Cons

    There is no clarity on career paths and compensation growth. There is also no consistency between offices, divisions, groups and then teams. It almost seems unfair if you are in the wrong group or office and compare yourself to the others.

    Advice to Management

    To retain your employees, create consistency between groups and pay them a competitive salary.


  6. Not bad to say

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Hyderābād (India)
    Current Employee - Senior Research Analyst in Hyderābād (India)

    I have been working at FactSet full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Less work pressure, work life balance, wonderful cab faclity

    Cons

    less compenstion, no carrer growth, Senior managment not at par


  7. Already one of the best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor II
    Current Employee - Editor II

    I have been working at FactSet full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Words fail me in describing this great company. It's one of Fortune's 100 best places to work. It has less than 5% annual attrition rate. You get free soda, juice, coffee, tea, and milk - daily. There's always a reason to give away GCs.

    Cons

    I can't think of any. Bigger pay, perhaps? Other venues for the holiday party besides Sofitel?


  8. If you want to be overworked, overstressed and have no work/life balance this is the place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at FactSet full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Healthcare benefits - 401K - Snacks - $8 lunch allowance (but in return you have no lunch break) - They do a great hiring process of recruiting the same kind of personalities who make the ordeal better.

    Cons

    The interview process was a giant lie, they go on about how you will have a great work/ life balance and only work from 8:30-5:30. In reality you are working at the office until 7pm or later most days. On top of this you also have projects and client work you have to take home and work on in your free time and weekends. They constantly schedule meetings during your lunch hour, which you don't get anyway because you have so much work you are expected to always work through it. The job role itself is a glorified call center agent with you often feeling you are chained to the desk. (This is not a finance role, no matter what they tell you.)They scare you to make you feel like you can not go on "not ready" making you feel like you can barely nip out to go to the bathroom. This only gets worse after Accounts Academy, you will now have 8 hours of phones a day plus clients. Every minute of your day is taken trying to juggle clients requests, phones, schedule client meetings, then manage trading your phones so you can go to these meetings. Management is terrible, they lack communication and management skills. They promote in FactSet for how long you have been with the company not with what skills you bring to the table. Meetings with your manager can be painful and they take every opportunity to criticize your work. If you want to work in Finance go somewhere else, no one knows what FactSet is, this job has very few transferable skills to help you get a job elsewhere. After being a consultant for 2 years you only have two career options in the company; move into Sales or Product Development. Most people are looking for other positions well before this. Most consultants I spoke with have one foot out the door after Accounts Academy, this is when they all realize the job, stress, and workload are not worth it. Do NOT work here, go somewhere you will feel valued, appreciated and intellectually stimulated.

    Advice to Management

    Do not lie during the interview process. If the recruits actually have a real grasp on what sort of work they are going to do the turnover will be lower. Train your managers, don't hire them just because they have been there the longest. Most are extremely incompetent making a terrible work environment. Treat your consultants better, they are working 65+ hours a week for you. Actually recognize their work and don't just tell them their workload is manageable, when you know it is not. Offer help, I'm sure the managers remember how they felt when they were consultants.


  9. Boring work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Norwalk, CT
    Former Employee - Software Engineer in Norwalk, CT

    I worked at FactSet full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent food in the Norwalk cafeteria. You get $8/day to spend on lunch. It's enough for an entree and a drink. There are kitchens on every floor with free soda, snacks, coffee, tea, etc. All software engineers get a decent laptop.

    Cons

    They mostly hire people straight out of college and train them the way they want them. Consequently, as an experienced engineer, I didn't have much opportunity to work on new things. I got stuck in a boring group working on boring libraries. I asked to be transferred several times to no avail. Since most of the people don't have much industry experience, they make some stupid design decisions. Everything has the "must be built here" syndrome, including the web servers that run the new application infrastructure. That's just asking for security issues. The pay is not quite competitive for experienced engineers.


  10. Good People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in Manila, Manila (Philippines)
    Current Employee - Software Engineer I in Manila, Manila (Philippines)

    I have been working at FactSet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers and training. Good work life balance

    Cons

    Low pay. Not marketable skills as the tools are mostly inhouse.

    Advice to Management

    None


  11. software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer II in Hyderābād (India)
    Former Employee - Software Engineer II in Hyderābād (India)

    I worked at FactSet

    Recommends
    Recommends

    Pros

    Wonderful experience, awesome work-life balance, not much work pressure at all, free food, cab, best place to stay long term

    Cons

    management is friendly, I can not remember any



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