FactSet Reviews

Updated September 19, 2014
Updated September 19, 2014
458 Reviews
3.8
458 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FactSet Chairman and CEO Philip A. Hadley
Philip A. Hadley
333 Ratings

Review Highlights

Pros
  • Perfect work-life balance for example you will get mentor when you are on boarding (in 66 reviews)

  • very good work life balance; nice coworkers; no pushing; soft deadline; free lunch (in 97 reviews)


Cons
  • The company seems to balance out the work/life balance very well (in 11 reviews)

  • No career path defined and joining diffeent teams is riven with red tape (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at FactSet full-time for more than 3 years

    Pros

    Several career options. Guidance along the way.

    Cons

    It can be political and very high school like at times.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development Intern  in  Norwalk, CT
    Current Employee - Product Development Intern in Norwalk, CT

    I have been working at FactSet as an intern for less than a year

    Pros

    Most management is fantastic - very willing to help, and open to conversation regardless of what your job position is. This company is a great first job, but unless you're planning on staying for the duration of your career, upward motion is slow.

    Cons

    Promotions seem to be given based on how long someone has been employed by FactSet instead of being based off of performance.

    Advice to ManagementAdvice

    Start basing promotions on merit

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer  in  Norwalk, CT
    Former Employee - Lead Software Engineer in Norwalk, CT

    I worked at FactSet full-time for more than 5 years

    Pros

    Good place to start a career as they make you feel like you're part of a team... very collegiate feeling. There are some very smart people that work at the company, but a number of them are on their way out fed-up with indecision in some areas of the company.

    Cons

    Technology choices are old (VMS for example) and while they're trying hard to update, it's taking FOREVER. They will also make you fight for a top salary... you can get one, but they're not going to give it to you.

    Advice to ManagementAdvice

    Indecision can be worse than the wrong decision.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great as first job for consultants and engineers, not good in the long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Developer  in  Norwalk, CT
    Current Employee - Product Developer in Norwalk, CT

    I have been working at FactSet full-time

    Pros

    Increasing number of vacation days
    Free lunch 4/5 days a week (almost free stipend in $8, many meals go over)
    Friendly co-workers
    Great new e-learning modules
    Decent salary increases year to year, above inflation rate, but at times use small bonus in place of salary increase.

    It's a great first job. Consultants and Engineers get training before starting.

    Cons

    Vacation days are not rolled over, some managers are more lenient, but it depends who you get.
    No initial training for product developers or for internal job switchers and expected to learn via RPDs. Consultants are help-desk and many PDs do QA instead of getting to do more interesting aspects of the job so their skills are not maximized.
    Many roles are being off-shored

    Employees promoted based on time with the company so that many managers do not have any management skills and do not know how to work as managers overseeing a team. The company tries to give them training, but managers behave the same after the training. Managers do not motivate staff and do not help them grow by giving them added responsibilities.

    Many employees are moved around since the company has a lot of restructuring. This increases the likelihood of employees leaving or of HR pushing them out due to not enjoying their new roles, teams or managers. For example, some people with 6 years at the company may have 6 different managers in that time. Terrible managers stay with the company even with bad reviews because of the time they have put in while good employees get pushed out if the manager does not like them.

    Advancement is limited particularly around 3-5 years with the company.

    Tuition reimbursement is a lie. Some teams can use it and others cannot but their isn't any clarity about the rules to request the funds or who can get it. Apparently their is a sort of wait-list, but it isn't posted so no one knows who is on it or not allowing for preferential treatment of certain employees to get it. In addition to the "list", your manager also has to approve the course as being directly related to your role, which some managers may not do even when your role requires the information from a job related course. The company prefers that employees work on the CFA although it can be less related to our job then a particular course.

    Advice to ManagementAdvice

    Appreciate the employees that you have and show them that you trust and respect them by giving them increased responsibilities and by working with them to increase their skills in their roles. Many have the ability to accomplish more but are not being given the chance so they become complacent negatively impacting a potential star employee and making them feel like quitting.

    I would rate at 1/2 star for senior management, but 1 star is the lowest allowed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Okay place to start your career, not great to stay long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Specialist  in  Norwalk, CT
    Former Employee - Content Specialist in Norwalk, CT

    I worked at FactSet full-time for more than a year

    Pros

    Good benefits, free lunch 4/5 days of the week, increased responsibilities given to you if you are able to prove abilities; work life balance was ideal as most of the work days was by and large 9-5.

    Cons

    Compensation is below market; it is apparent that some people have been in their roles for years (and perform poorly/flat trajectory), but over the years have just been parked in one role and will never move out of that space for the rest of their tenor with FDS; career growth can take years as it is more political than any thing else (as management structure is not flat, and promotions can not happen until end of fiscal year and need to be approved by upper management).

    Advice to ManagementAdvice

    Scale compensation to the value your teams are delivering, and train managers to focus on how to grow their people (not just making sure they get their stuff done for the day).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great opportunities for College graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Management  in  Norwalk, CT
    Current Employee - Project Management in Norwalk, CT

    I have been working at FactSet full-time for more than 3 years

    Pros

    Opportunity to gain experience and grow professionally. Excellent training

    Cons

    Company growing pains. Transitioning to a larger company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun atmosphere, smart people great environment to learn and flourish.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT

    I have been working at FactSet full-time for more than 3 years

    Pros

    free lunch, community events, nice office park location

    Cons

    not really anything that comes to mind

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great first job, nothing after that...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FactSet full-time for more than 5 years

    Pros

    It is pretty hard to get fired from FactSet which can be frustrating for top performing employees.

    Cons

    FactSet has a great way of hiring entry level employees right out of college and manipulating them to think this is the best place to work on the planet where they have no perspective on how other companies will operate. They distract them with things like happy hours, free lunches, vitamin water in the fridge, etc. where the hardest workers continue to get pushed harder and are significantly underpaid relative to competitors. They can also easily be distracted by internal politics for advancement opportunities meaning they will promote the more senior employee instead of properly staffing positions where qualified people with proven track records should be considered. Promotion decisions are generally decided before the opportunity presented to the general pool of employees.

    Advice to ManagementAdvice

    It is time for a change on how compensation is structured and a significant reorganization of account managers, sales people, support teams, etc. is required. Senior employees continue to grow more and more frustrated until a mediocre opportunity comes around with another company and they leave considering the amount of 5-10 years of experienced employees that have left in the past several years.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Best Software Engineering Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Intern  in  Norwalk, CT
    Current Employee - Software Engineer Intern in Norwalk, CT

    I have been working at FactSet as an intern for less than a year

    Pros

    Extremely nice people, very knowledgable team of guys that are always willing to help you learn and achieve more; great free lunches Monday-Thursday; relaxed environment; feasible deadlines. There are numerous different areas to work under so that one may become familiar with many diverse technologies.

    Cons

    The company is relatively new and therefore it is smaller than competitors like Bloomberg, so sometimes it may feel a little too casual... but this is a plus for me.

    Advice to ManagementAdvice

    If possible, try to train more specifics of certain jobs - that being said, you guys do a great job of holding learning sessions for specific lanugages, libraries, and frameworks!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Rewarding work, too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  New York, NY
    Current Employee - Senior Product Manager in New York, NY

    I have been working at FactSet full-time

    Pros

    Good work / life balance, internal training opportunities. Company has a fairly flat structure, so opportunities for advancement are somewhat limited. Smart growth strategies are paying off.

    Cons

    Compensation is probably less than industry average. Need to better incentivize highly productive workers. Company has followed industry trend of offshoring many operational functions.

    Advice to ManagementAdvice

    Need to better incentivize highly productive workers.

    Recommends
    Positive Outlook
    Approves of CEO

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