Fairmont Hotels & Resorts

  www.fairmont.com
  www.fairmont.com

Fairmont Hotels & Resorts Reviews

Updated October 13, 2014
Updated October 13, 2014
112 Reviews
4.0
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
35 Ratings

Review Highlights

Pros
  • Great benefits if you stay on full time (in 13 reviews)

  • Opportunities for career growth (in 3 reviews)


Cons
  • Sometimes work can be incredibly busy, and work/life balance suffers a bit for it (in 6 reviews)

  • management doesn't listen to the concern of the staff some times, very long hours and no recognition (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    Has a great family feel, lots of support from exec team

    Cons

    Not the highest paying employer, lots of turnover

  2.  

    Butler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Butler in San Francisco, CA
    Former Employee - Butler in San Francisco, CA

    I worked at Fairmont Hotels & Resorts full-time (less than an year)

    Pros

    Pretty much managing 5-6 positions at a time. Really good for college students or recent grads looking to get a lot of hours in. Definitely built my interpersonal skills and taught me how to do heavy multitasking.

    Cons

    They sometimes overwork you, but that's expected in a laborious position like this.

    Advice to ManagementAdvice

    ---

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great place to work, unique culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Fairmont Hotels & Resorts (more than an year)

    Pros

    Positive mission statement
    Culture
    Growth & development opportunities
    They care about you and your goals
    The General Manager at my property is a true leader and mentor
    Great benefits!

    Cons

    Work holidays and weekends
    Labor intensive
    Planning your weekend is difficult since schedule is sent out on a Wednesday.
    Not all requests or preferred days off are granted.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    The culture could not be better!

    Cons

    Not any cons to notate at this time

  6.  

    cool fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ex Cook in Santa Monica, CA
    Current Employee - Ex Cook in Santa Monica, CA

    I have been working at Fairmont Hotels & Resorts full-time (more than an year)

    Pros

    make friends become family values

    Cons

    many things a lot of stuff

    Recommends
  7.  

    Very nice to employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    Free food, high base pay union, very friendly from upper management to the front line workers

    Cons

    Very strict and by the book.

  8.  

    Better than the rest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security in Phoenix, AZ
    Current Employee - Security in Phoenix, AZ

    I have been working at Fairmont Hotels & Resorts full-time (less than an year)

    Pros

    Management works together, and employees appear mostly satisfied with their jobs. Nice place visually to work at. Guests are usually better behaved than at lesser hotels.

    Cons

    Managers don't ask employees for their input when it comes to workplace incidents, workplace operations, and incidents involving other security incidents.

    Advice to ManagementAdvice

    Managers don't ask employees for their input when it comes to workplace incidents, workplace operations, and incidents involving other security incidents.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Attendant in San Jose, CA
    Current Employee - Valet Attendant in San Jose, CA

    I have been working at Fairmont Hotels & Resorts part-time (less than an year)

    Pros

    great pay, tips, free food and drinks

    Cons

    you gotta run all the time

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Approves of CEO
  10.  

    Customer Service to a tee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts

    Pros

    There are a lot of pros for working in hospitality. There is always room for growth due to the various departments, travel is easy and you get to meet people from all over the world.

    Cons

    Communication lagged a bit. There were times that a situation could have been prevented if there was communication between all departments

    Advice to ManagementAdvice

    Let your employees know what is going on

  11.  

    Currently in a state of high turnover of all level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    You can tell people you work at a Fairmont property

    Cons

    Managers are micromanaged, high turnover, unhappy managers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Fairmont Hotels & Resorts Photos

Work at Fairmont Hotels & Resorts? Share Your Experiences

Fairmont Hotels & Resorts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.