Fairmont Hotels & Resorts

www.fairmont.com
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Employee Reviews

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  1.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Attendant
    Current Employee - Banquet Attendant

    I have been working at Fairmont Hotels & Resorts

    Pros

    Great people, growth opportunities, great company!

    Cons

    Nothing worth mentioning at all!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hard long hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts

    Pros

    Benefits are good. Great perks when traveling

    Cons

    Upper management, morale of the staff, long hours, hard to get time off.

  3.  

    I had a neutral experience working for Fairmont Hotels & Resorts.

    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ

    I worked at Fairmont Hotels & Resorts full-time (more than 3 years)

    Pros

    Many options if willing to relocate

    Cons

    Difficult to move from a non-exempt to an exempt position

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  5.  

    Some good, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in New York, NY
    Former Employee - Marketing in New York, NY

    I worked at Fairmont Hotels & Resorts full-time (more than a year)

    Pros

    There were a bunch of really nice staff members who were like family. A lot of them had worked for the company for more than 10 years. Benefits were good.

    Cons

    Some management was age-ist and instead of promoting smart, capable employees from within, insisted on searching for "more experienced" talent. Some managers were great at their job but should never actually manage others. Since there are so many locations to work at with this company, it really depends on where you work and the culture there.

    Advice to ManagementAdvice

    Don't put people who have no desire to be a mentor as a manager to entry-level staff.

    No opinion of CEO
  6.  

    Overall Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest & Owner Services in Santa Fe, NM
    Former Employee - Guest & Owner Services in Santa Fe, NM

    I worked at Fairmont Hotels & Resorts part-time (more than a year)

    Pros

    Good Benefits and opportunities for upward mobility.

    Cons

    Seasonal, understaffed in the high season made for a higher incidence of details slipping through the cracks. This doesn't get taken into account with upper management.

    Advice to ManagementAdvice

    Get to know an employee that is negatively being singled out more personally instead of just taking the criticisms of that persons colleague(s) or others as factual.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    This company is very supportive and help you get to where you want to go

    Cons

    It is harder to get time off

  8. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Pittsburgh, PA
    Current Employee - Housekeeper in Pittsburgh, PA

    I have been working at Fairmont Hotels & Resorts

    Pros

    Money, Christmas parties, friends I made, hotel discounts, benefits, sometimes the hours, and experience

    Cons

    Management, you feel like your always being watched, just a lot but you'll stick around for the pay checks

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good Company, narcisstic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Housekeeping in Boston, MA
    Former Employee - Director of Housekeeping in Boston, MA

    I worked at Fairmont Hotels & Resorts full-time (more than 8 years)

    Pros

    Great colleagues, great hotels, great locations

    Cons

    Presidents of the company make poor decisions that impact hotel's such as canning the entire Sales Force for the Americas without notice, promote people who do not know what they are doing, and do not support line managers, poor compensation

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Butler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Butler in San Francisco, CA
    Former Employee - Butler in San Francisco, CA

    I worked at Fairmont Hotels & Resorts full-time (less than a year)

    Pros

    Pretty much managing 5-6 positions at a time. Really good for college students or recent grads looking to get a lot of hours in. Definitely built my interpersonal skills and taught me how to do heavy multitasking.

    Cons

    They sometimes overwork you, but that's expected in a laborious position like this.

    Advice to ManagementAdvice

    ---

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    Has a great family feel, lots of support from exec team

    Cons

    Not the highest paying employer, lots of turnover

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