Fairmont Hotels & Resorts

  www.fairmont.com
  www.fairmont.com

Fairmont Hotels & Resorts Reviews

Updated December 21, 2014
Updated December 21, 2014
123 Reviews
3.9
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
39 Ratings

Review Highlights

Pros
  • Great benefits, and appropriate salary (in 14 reviews)

  • Good Benefits and opportunities for upward mobility (in 6 reviews)


Cons
  • Work-life balance was low, but work was fun so it made up for it a bit (in 7 reviews)

  • management doesn't listen to the concern of the staff some times, very long hours and no recognition (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Seems like the front of house positions are a much better place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management in Santa Monica, CA
    Former Employee - Risk Management in Santa Monica, CA

    I worked at Fairmont Hotels & Resorts full-time (more than an year)

    Pros

    Wages aren't too bad, unionized which is good, but customer complaints are justifiably increasing because of the quality of the product.

    Cons

    Some mid-level management could stand to be recycled.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    great benefits and nice people

    Cons

    horrible scheduling union reps and food

  3.  

    The management is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Engineer in Washington, DC
    Former Employee - Maintenance Engineer in Washington, DC

    I worked at Fairmont Hotels & Resorts full-time (more than 8 years)

    Pros

    The Location, Benefits and team work

    Cons

    most fairmont Hotels and resorts have great locations in nationwide and Overseas

    Advice to ManagementAdvice

    I like The Management most are have great Experience for work and public relation

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in San Jose, CA
    Current Employee - Front Desk Agent in San Jose, CA

    I have been working at Fairmont Hotels & Resorts full-time (more than 3 years)

    Pros

    Great brand to work for. Good health care and decent pay.

    Cons

    Not much room for advancement. Hours can be unpredictable. Job can be extremely stressful. Unionized position.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in San Francisco, CA
    Current Employee - Management in San Francisco, CA

    I have been working at Fairmont Hotels & Resorts full-time (more than 10 years)

    Pros

    Great opportunities, growth, strong committment to employee satisfaction

    Cons

    really no cons- great company

    Recommends
    Approves of CEO
  7.  

    So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in New York, NY
    Current Employee - Front Desk Agent in New York, NY

    I have been working at Fairmont Hotels & Resorts full-time (more than an year)

    Pros

    Amazing Front Office Managers, solid pay, available Overtime, Positive Work Environment

    Cons

    Sometimes Long Hours, Intense guests

    Advice to ManagementAdvice

    Perhaps Executive team could have more lobby presence on the occasion, otherwise very happy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Not bad, could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kïhei, HI
    Current Employee - Anonymous Employee in Kïhei, HI

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Great Benefits, comparable pay. Nice property to work at. Very prestigeous brand resort. Free lunch and paid lunch break.

    Cons

    Need more Aloha. It became more corporate than it used to be. Overworked employees during busy times. Need to focus more on employees, not just guests

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Positive environment at the fairmont

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts part-time (less than an year)

    Pros

    Positive, happy people. Delicious food.

    Cons

    Beautiful scenery, but we have to work.

    Advice to ManagementAdvice

    Keep interacting with other employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    fairmont franz klammer Lodge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time (less than an year)

    Pros

    Good hotel chain to work

    Cons

    none so far. nice place

    Advice to ManagementAdvice

    none so far

  11. 1 person found this helpful  

    A good place to be employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA

    I have been working at Fairmont Hotels & Resorts full-time (more than an year)

    Pros

    Very respectful of employees
    Great benefits

    Cons

    Somewhat difficult to move laterally and vertically in company
    Referral system was ineffective

    Recommends
    Neutral Outlook
    No opinion of CEO

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