Fairmont Hotels & Resorts Reviews

Updated July 23, 2015
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174 Employee Reviews

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  1. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Attendant
    Current Employee - Banquet Attendant

    I have been working at Fairmont Hotels & Resorts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, growth opportunities, great company!

    Cons

    Nothing worth mentioning at all!


  2. I had a neutral experience working for Fairmont Hotels & Resorts.

    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ

    I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Many options if willing to relocate

    Cons

    Difficult to move from a non-exempt to an exempt position


  3. Some good, some bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in New York, NY
    Former Employee - Marketing in New York, NY

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    There were a bunch of really nice staff members who were like family. A lot of them had worked for the company for more than 10 years. Benefits were good.

    Cons

    Some management was age-ist and instead of promoting smart, capable employees from within, insisted on searching for "more experienced" talent. Some managers were great at their job but should never actually manage others. Since there are so many locations to work at with this company, it really depends on where you work and the culture there.

    Advice to Management

    Don't put people who have no desire to be a mentor as a manager to entry-level staff.


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  5. Overall Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest & Owner Services in Santa Fe, NM
    Former Employee - Guest & Owner Services in Santa Fe, NM

    I worked at Fairmont Hotels & Resorts part-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good Benefits and opportunities for upward mobility.

    Cons

    Seasonal, understaffed in the high season made for a higher incidence of details slipping through the cracks. This doesn't get taken into account with upper management.

    Advice to Management

    Get to know an employee that is negatively being singled out more personally instead of just taking the criticisms of that persons colleague(s) or others as factual.


  6. Helpful (1)

    Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    This company is very supportive and help you get to where you want to go

    Cons

    It is harder to get time off


  7. Helpful (1)

    Good Company, narcisstic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Housekeeping in Boston, MA
    Former Employee - Director of Housekeeping in Boston, MA

    I worked at Fairmont Hotels & Resorts full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great colleagues, great hotels, great locations

    Cons

    Presidents of the company make poor decisions that impact hotel's such as canning the entire Sales Force for the Americas without notice, promote people who do not know what they are doing, and do not support line managers, poor compensation


  8. Helpful (2)

    Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Pittsburgh, PA
    Current Employee - Housekeeper in Pittsburgh, PA

    I have been working at Fairmont Hotels & Resorts

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Money, Christmas parties, friends I made, hotel discounts, benefits, sometimes the hours, and experience

    Cons

    Management, you feel like your always being watched, just a lot but you'll stick around for the pay checks

    Advice to Management

    Get it together


  9. Great place to work

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts

    Pros

    Has a great family feel, lots of support from exec team

    Cons

    Not the highest paying employer, lots of turnover


  10. Helpful (1)

    Butler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Butler in San Francisco, CA
    Former Employee - Butler in San Francisco, CA

    I worked at Fairmont Hotels & Resorts full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pretty much managing 5-6 positions at a time. Really good for college students or recent grads looking to get a lot of hours in. Definitely built my interpersonal skills and taught me how to do heavy multitasking.

    Cons

    They sometimes overwork you, but that's expected in a laborious position like this.

    Advice to Management

    ---


  11. Helpful (1)

    Great place to work, unique culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Fairmont Hotels & Resorts (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive mission statement Culture Growth & development opportunities They care about you and your goals The General Manager at my property is a true leader and mentor Great benefits!

    Cons

    Work holidays and weekends Labor intensive Planning your weekend is difficult since schedule is sent out on a Wednesday. Not all requests or preferred days off are granted.

    Advice to Management

    N/a



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