Fairmont Raffles Reviews

Updated July 16, 2014
Updated July 16, 2014
26 Reviews

3.5
26 Reviews
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Fairmont Raffles CEO William R. Fatt
William R. Fatt
9 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Overall My experience with Fairmont Raffles has been a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Pittsburgh, PA
    Current Employee - Front Desk Agent in Pittsburgh, PA

    I have been working at Fairmont Raffles

    Pros

    Fairmont offers a lot of opportunity for growth within the company, whether it be with the property you currently are employed or at another property elsewhere. Also, Fairmont prides itself on providing top notch customer service and they truly do.

    Cons

    For me I would have to say the only downside of working for Fairmont Pittsburgh is that it is a new hotel that has not even been open for one whole year. There for there have been a lot of kinks to work out resulting in a higher than average turnover rate for the hotel industry.

    Advice to ManagementAdvice

    I would focus on lowering employee turnover rather than other side projects just in this beginning year of being open.

    Recommends
    Approves of CEO
  2.  

    At a stand still

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Raffles

    Pros

    Great first job. Learned a lot about the industry and had opportunity to meet all different people. No day is the same

    Cons

    There is no room for growth. Management has constantly changed and provided an unstable environment to work in. Great company to start at, and then move on.

    Advice to ManagementAdvice

    Make sure you hire within Fairmont standards

    No opinion of CEO
  3.  

    Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bell Attendant  in  San Francisco, CA
    Current Employee - Bell Attendant in San Francisco, CA

    I have been working at Fairmont Raffles

    Pros

    Some good traveling benefits..ok pay

    Cons

    sometines tough people to work with, divide b/t union employees and managment

    Advice to ManagementAdvice

    have management treat all employees equally not just the ones in management, the people that do all the hard labor are the foundation of the hotel, but are undervalued. please respect people that do good work no matter what title they have. the best managers are the ones that have started at the bottom and worked their way up. they know what the struggle is like and appreciate their employees more.

    No opinion of CEO
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  5.  

    Slow career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Boston, MA
    Current Employee - Front Desk Agent in Boston, MA

    I have been working at Fairmont Raffles

    Pros

    Discounts at all other Fairmont Locations world wide.

    Cons

    Career growth is very slow with low pay.

    Advice to ManagementAdvice

    Recognize employees for their hard work. Hire from within first. Provide competitive compensation. Develop associate to be leaders.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good company with good values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Front Office Manager  in  Aventura, FL
    Former Employee - Assistant Front Office Manager in Aventura, FL

    I worked at Fairmont Raffles

    Pros

    -advancement opportunities
    -solid training
    -good management teams
    -excellent employee discounted rates

    Cons

    -hospitality industry...hard to get holidays and important days of the year off

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    review of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administrative  in  Boston, MA
    Current Employee - Administrative in Boston, MA

    I have been working at Fairmont Raffles

    Pros

    Great management team, energetic co-workers, free lunch, and a concious effort to higher the right employees.

    Cons

    minimal training, no reviews, difficult for advancement, no vacation in first year, poor work/life balance.

    Advice to ManagementAdvice

    help employees work towards their strengths, encourage growth, work/life balance, and more vacation time.

    Approves of CEO
  8.  

    Burnout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Fairmont Raffles

    Pros

    Good benefits
    good culture
    advancement opportunity
    can make a decent salary

    Cons

    no life/work balance as they claim
    you will work until they burn you out or you quit
    incompetent upper management

    Advice to ManagementAdvice

    review your job descriptions

    No opinion of CEO
  9. 1 person found this helpful  

    If you're desperate for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service  in  Boston, MA
    Current Employee - Customer Service in Boston, MA

    I have been working at Fairmont Raffles

    Pros

    Discounts at sister hotels is a great perk.

    Cons

    Management practices are unfair and not on a level playing ground. Goofing off is ignored so others pick up the work of those who slack. Petty gossip and egos get in the way of getting the job done.

    Advice to ManagementAdvice

    Open your eyes and ears. Have more personal interviews with individuals about their ideas and experiences. One on one meetings give more flexibility for both parties to learn why Management does what it does. Stop letting the slackers get away with doing nothing! Stop or punish the gossip of fellow employees.

    Doesn't Recommend
  10. 1 person found this helpful  

    Good work environment, though HR is spineless in dealing with employee confrontations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Valet Supervisor  in  Seattle, WA
    Current Employee - Valet Supervisor in Seattle, WA

    I have been working at Fairmont Raffles

    Pros

    Good work environment, good benefits and perks.

    Cons

    Repetitive work at times is mundane. It seems that issues do not get resolved unless the issue is costing the hotel money.

    Advice to ManagementAdvice

    Don't stick with the old ways just because it's how things used to operate. Be fair and equal with new rules and apply them to all employees. Don't let a few employees operate under different rules than others, especially in the same department.

    Recommends
    No opinion of CEO
  11.  

    Solid Management Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  Istanbul (Turkey)
    Former Employee - Receptionist in Istanbul (Turkey)

    I worked at Fairmont Raffles full-time for less than a year

    Pros

    Helpful, fair, encouraging, fulfiling, rewarding

    Cons

    Busy, Competitive, Extended working hours

    Recommends

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