Fairmont Raffles
3.5 of 5 25 reviews
www.frhi.com Toronto, Canada 1000 to 5000 Employees

Fairmont Raffles Reviews in United States

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3.1 9 reviews

                       

100% Approve of the CEO

Fairmont Raffles CEO William R. Fatt

William R. Fatt

(2 ratings)

60% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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    Overall My experience with Fairmont Raffles has been a great learning experience.

    Front Desk Agent (Current Employee)
    Pittsburgh, PA

    ProsFairmont offers a lot of opportunity for growth within the company, whether it be with the property you currently are employed or at another property elsewhere. Also, Fairmont prides itself on providing top notch customer service and they truly do.

    ConsFor me I would have to say the only downside of working for Fairmont Pittsburgh is that it is a new hotel that has not even been open for one whole year. There for there have been a lot of kinks to work out resulting in a higher than average turnover rate for the hotel industry.

    Advice to Senior ManagementI would focus on lowering employee turnover rather than other side projects just in this beginning year of being open.

    Yes, I would recommend this company to a friend

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    At a stand still

    Anonymous Employee (Current Employee)

    ProsGreat first job. Learned a lot about the industry and had opportunity to meet all different people. No day is the same

    ConsThere is no room for growth. Management has constantly changed and provided an unstable environment to work in. Great company to start at, and then move on.

    Advice to Senior ManagementMake sure you hire within Fairmont standards

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    Alright

    Bell Attendant (Current Employee)
    San Francisco, CA

    ProsSome good traveling benefits..ok pay

    Conssometines tough people to work with, divide b/t union employees and managment

    Advice to Senior Managementhave management treat all employees equally not just the ones in management, the people that do all the hard labor are the foundation of the hotel, but are undervalued. please respect people that do good work no matter what title they have. the best managers are the ones that have started at the bottom and worked their way up. they know what the struggle is like and appreciate their employees more.

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    Slow career growth

    Front Desk Agent (Current Employee)
    Boston, MA

    ProsDiscounts at all other Fairmont Locations world wide.

    ConsCareer growth is very slow with low pay.

    Advice to Senior ManagementRecognize employees for their hard work. Hire from within first. Provide competitive compensation. Develop associate to be leaders.

    No, I would not recommend this company to a friend

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    review of job

    Administrative (Current Employee)
    Boston, MA

    ProsGreat management team, energetic co-workers, free lunch, and a concious effort to higher the right employees.

    Consminimal training, no reviews, difficult for advancement, no vacation in first year, poor work/life balance.

    Advice to Senior Managementhelp employees work towards their strengths, encourage growth, work/life balance, and more vacation time.

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    Good company with good values.

    Assistant Front Office Manager (Former Employee)
    Aventura, FL

    Pros-advancement opportunities
    -solid training
    -good management teams
    -excellent employee discounted rates

    Cons-hospitality industry...hard to get holidays and important days of the year off

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend

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    Burnout

    Anonymous Employee (Current Employee)
    Dallas, TX

    ProsGood benefits
    good culture
    advancement opportunity
    can make a decent salary

    Consno life/work balance as they claim
    you will work until they burn you out or you quit
    incompetent upper management

    Advice to Senior Managementreview your job descriptions

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    If you're desperate for a job

    Customer Service (Current Employee)
    Boston, MA

    ProsDiscounts at sister hotels is a great perk.

    ConsManagement practices are unfair and not on a level playing ground. Goofing off is ignored so others pick up the work of those who slack. Petty gossip and egos get in the way of getting the job done.

    Advice to Senior ManagementOpen your eyes and ears. Have more personal interviews with individuals about their ideas and experiences. One on one meetings give more flexibility for both parties to learn why Management does what it does. Stop letting the slackers get away with doing nothing! Stop or punish the gossip of fellow employees.

    No, I would not recommend this company to a friend

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    Good work environment, though HR is spineless in dealing with employee confrontations.

    Valet Supervisor (Current Employee)
    Seattle, WA

    ProsGood work environment, good benefits and perks.

    ConsRepetitive work at times is mundane. It seems that issues do not get resolved unless the issue is costing the hotel money.

    Advice to Senior ManagementDon't stick with the old ways just because it's how things used to operate. Be fair and equal with new rules and apply them to all employees. Don't let a few employees operate under different rules than others, especially in the same department.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Fairmont Raffles reviews and ratings in United States — including employee satisfaction and approval rating for Fairmont Raffles CEO William R. Fatt. All 9 reviews posted anonymously by Fairmont Raffles employees.