Fairview Health
3.0 of 5 53 reviews
www.fairview.org Minneapolis, MN 5000+ Employees

Fairview Health Reviews

Updated Jun 21, 2014

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3.0 53 reviews

                             

22% Approve of the CEO

Fairview Health Chairman and Interim CEO Charles Mooty

Charles Mooty

(9 ratings)

52% of employees recommend this company to a friend
53 Employee Reviews
in

Review Highlights

Pros:
  • "Decent benefits, staff mostly has good work ethic, tries to honor work-life balance, felt a "part of" something special"
    in 3 reviews
  • "There is the opportunity for a flexible work schedule, decent pay and benefits and employees are generally friendly"
    in 3 reviews
Cons:
  • "Extremely poor communication, will "get rid of" PERCEIVED non complying employees, lots of favoritism among management, zero tolerance for new ideas"
    in 2 reviews
  • "Poor communication throughout the organization"
    in 2 reviews
  • Show more review highlights

Reviews

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    • Disapproves of CEO

     

    Became too hard to remain optimistic in this IT dept

    Anonymous Employee (Former Employee)

    ProsOpportunities to work remotely.
    Flexible scheduling.
    Convenient location.
    Really knowledgeable and caring business users.
    Told by a colleague the child care program is expensive but fantastic.
    Lots of very experienced IT staff.
    I met someone who would later become a good friend.

    ConsReactionary, break/fix culture.
    Issues are often escalated to mgmt, few people seem to speak to each other directly about them, and management did not discourage this practice.
    Too many tools/inefficient use of IT incident management and project management tools.
    Too little accessible documentation on past projects and/or staff roles and responsibilities.
    Chronic re-orgs on both the business and IT sides of the house that made people worry about job security.
    People clearly wanted improvements, but the risk taking that drives innovation seemed discouraged because it was too time consuming.
    "Interim" employees and contractors were in leadership roles that need long term, stable direction from a permanent, vested employee.
    Dissatisfied and repeatedly disappointed users, it was hard to earn their trust.
    Lack of transparency on how IT projects are prioritized, and no way of knowing what's all in the works.
    Unwritten policy that if an employee gives less than the required notice for their position they are not eligible to work at the company again and written policy the employee only gets partial PTO payout. For most IT roles this is 4 weeks notice.
    Takes 5+ minutes to navigate the HR phone tree for an HR question.
    HR benefits enrollment system is cumbersome.
    Long-standing employee salaries were not competitive with new hire salaries or market standards.
    Immediate mgmt was usually too busy to respond to concerns and questions, which contributed to the escalation cycle.
    Six months is too long for a probationary period, particularly depending on when the employee receives their annual review. Realistically this should be 90 days or less.

    Advice to Senior ManagementWhen things clearly aren't working, and an employee is told, "That's just how we do things around here," that isn't an acceptable answer. In a large, siloed, highly political environment like Fairview, new employee training, employee mentorship, strong documentation surrounding their role (drafted before they start the position), ensuring they are aware of active and historically sensitive topics in the organization, and promptly addressing their concerns is the only way they're going to succeed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Beware

    IT Professional (Current Employee)
    Minneapolis, MN

    ProsThe pay checks usually clear, but don't expect them to ever get larger.

    ConsThe outlook for this company is grim; there is no money to do anything unless it is putting out a fire. In fact, that is the only way anything gets done is if there a breach, a failure, an emergency.
    The most unqualified people are watching the most critical systems. The most overqualified people are doing mundane tasks. There is no room to move, no chance to advance, no plan for improvement or training unless you are hired in far below your market value (then enjoy the training while you can get it).
    Things move slow where there are no fires. Vendors are brought in to do the serious, fun, resume-building work because noone wants to be set up for the blame game if something goes wrong.
    The best employees just disappear. No explanation and the ones left behind are often the ones that got fired somewhere else.
    This is simply the most toxic environment I have ever witness and I am ashamed to tell people I worked here as long as I did.

    Advice to Senior ManagementAll of management, at least in the IT department, needs to be reevaluated. There is a lot of unprofessional vendor favoritism going on and most decisions are not being made with Fairview's long-term best interest in mind.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    They are on the way out

    Anonymous Employee (Former Employee)

    Prosfree parking, nice security, , clean, I cannot add anymore. I would be making it up...

    ConsToo many to list. Terrible communication to staff, Treat employees with very little respect, including providers. May be one reason doctors and nurses are leaving in droves.

    Advice to Senior ManagementImprove communication to the working people and stop having so many meetings amongst yourselves. Treat your employees with respect

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    immature

    Patient Care Clinic (Current Employee)
    Minneapolis, MN

    Prospays the bills until you find a place and a boss that you actually WANT to work for

    Conslow standards
    formal leadership gets drunk with their employees and if you don't join them, you're bullied
    when you complain about the bullying and poor office etiquette, it gets worse, not better
    the raises are pathetic
    health benefits are expensive on the paycheck and out of your pocket
    real concerns about patient safety doesn't seem to be accounted for
    no communication from leadership
    must be in a clique to not have your lunch stolen from the refrigerator
    suggestions aren't listened to
    ...the list goes on

    Advice to Senior ManagementShrink the size of your head and realize that you don't know everything. Ask for suggestions, listen, and communicate. Saying that you don't "micro manage" is just an excuse to be lazy. Get over yourself and when you have to make decisions based on zero experience, do a little research and ask the people who will be directly affected by the change. Take some Organization Development classes...maybe take any management classes.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not the company it used to be.

    Senior Engineer (Current Employee)
    Minneapolis, MN

    ProsROWE environment. The checks clear.

    ConsIt has gotten steadily worse over the past couple of years. Cost of living adjustments are rare, raises even more so. Training is out unless you are new, underpaid and extremely green. Forget about peer training as most work exists in silos, even on a team there is almost no overlap of skills.

    Benefits have decreased steadily, the pension plan got axed, the 403b matching is a joke and medical gets worse by leaps and bounds each year. The past three years we have been forced to burn/lose banked vacation time and getting time off is often a problem. Because of a lack of coverage, there is often the expectation you will continue working to some degree while on vacation.

    Lately the problems have escalated. New development has been largely frozen, paperwork and progress meetings have taken over most of the week. We spend a great deal of time defending against the one person no one should not have to justify work to... our direct manager.

    Work has taken a strange, incident-based approach. Run-the-business work that keeps the lights on and the systems running smoothly is now frowned upon. Instead, work is done only when something breaks and an incident is created. This type of reactionary workplace is eventually going to lead to all sorts of problems and potentially lawsuits.

    In order to cover work with a reduced workforce, a concept of flexing is in place. Instead of doing what they are best at, highly trained professionals are out installing PC's and operating systems, doing data entry and installing software.

    Advice to Senior ManagementPut management in place that actually understands the work they are managing. Ex-healthcare providers or year 2000 holdover don't have the background to propel the company forward.

    ROWE is about results and understand the work is a prerequisite for measuring those results, falling back to a warm-seat management style isn't good for the company. Train and respect your employees to show you value them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Laboratory Jobs at Fairview Lakes and Northland not recommended

    Anonymous Employee (Former Employee)

    ProsBenefits and salary are comparable to other local health care jobs.
    Co-workers are generally dedicated.
    Equipment is mostly up-to-date

    ConsNew employee training is minimal. Staff are written up for errors caused by under-staffing, inadequate training/supervision, or system problems.
    Poor management has no respect or care for employees, the only thing that matters is the bottom line.
    Hours are set without any discussion with employees and change at the whim of management.
    HR department is not helpful.
    Turnover very high. Many long-term employees have left under unpleasant circumstances. The current staff have mostly been there for only a few years.

    Advice to Senior ManagementReally listen to your staff and the results of employee surveys. Upper Management would do well to visit departments and talk to employees. Revamp Human Resources Department.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    cma

    CMA (Current Employee)

    Prospatients, epic, computers, some doctors

    Consemployees, management, communication, in basket

    Advice to Senior ManagementBe more focused on your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Glad I had the experience of working here....too bad the potential for a wonderful place to work is not recognized

    Peri-op Staff (Former Employee)
    Minneapolis, MN

    ProsDecent benefits, staff mostly has good work ethic, tries to honor work-life balance, felt a "part of" something special

    ConsExtremely poor communication, will "get rid of" PERCEIVED non complying employees, lots of favoritism among management, zero tolerance for new ideas

    Advice to Senior ManagementTake a good, solid look at yourselves, and do a through inventory of why there are problems in the department....could it possibly be you?

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    No sense of direction in the upper echelon

    Anonymous Employee (Former Employee)

    ProsUp until the restructuring in 2008, everyone in IT did what they had to to provide the customer, and each other, with excellent service

    ConsAfter the 2008 restructuring, the atmosphere is one of "CYA" and nobody in IT does anything to help others without a formal request being entered into the system. They implemented ROWE (Results Only Work Environment) in 2009 which didn't work so well as mgmt. did not determine how results were going to be measured. Salaries for staff are kept on the low side of mid-range. Sr. Leadership withholds information to the worker bees so we are kept in the dark about the future of the organization.

    Advice to Senior ManagementGet with the program. Many of the managers in IT should be relieved of their duties and new blood brought in, but new eyes won't survive if the "old timers" are still there; they are a brick wall to growth opportunities, change and advancement.

    No, I would not recommend this company to a friend

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    Dead end job.

    Medical Assistant (Current Employee)

    ProsSupportive coworkers.
    Good choice of locations.

    ConsNo raise in over a year. The review process is arbitrary and doesn't reflect actual performance other than which boxes were checked on the EMR when caring for a patient.

    Nurses are forced to hurry patient care, sacrificing quality.
    No chance for advancement.
    Increased workloads regularly without incentive to perform.
    Poor communication throughout the organization.
    Poor training for new employees.
    Low morale.
    Mediocre benefits.
    Constant staffing problems. Top heavy. Management and administration outnumber patient care staff.

    Advice to Senior ManagementFairview doesn't appear to care about its employees. Perhaps the cost to recruit and train new employees would go down if you were able to retain more? Patient satisfaction will rise when the people that care for them are satisfied as well.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Fairview Health reviews and ratings — including employee satisfaction and approval rating for Fairview Health CEO Charles Mooty. All 53 reviews posted anonymously by Fairview Health employees.