Fairview Health Services Reviews

Updated August 15, 2015
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Fairview Health Services Board Chair & Interim CEO David Murphy
David Murphy
8 Ratings

Pros
  • Salary, work-life balance, benefits (in 4 reviews)

  • Good Salary, the knowledge that you are working for one of the largest healthcare orgs in the area, good benefits (in 4 reviews)

Cons
  • Change comes slowly to a large organization like this (in 3 reviews)

  • Nurses are forced to hurry patient care, sacrificing quality (in 3 reviews)

More Pros and Cons

106 Employee Reviews

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  1. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Minneapolis, MN
    Former Employee - Director in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairview Health Services full-time (More than 3 years)

    Pros

    Large, with areas to grow. Good vision and mission. Great people.

    Cons

    Somewhat disjointed from site to site


  2. scheduler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay good job good pay good job

    Cons

    long hours, night shifts long hours night shift


  3. Homecare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Minneapolis, MN
    Current Employee - Registered Nurse in Minneapolis, MN
    Recommends
    Neutral Outlook

    I have been working at Fairview Health Services part-time (More than 5 years)

    Pros

    working with a multitude of patients with vast diagnosis and situations is extremely rewarding

    Cons

    charting that insurance demands in order to reimburse services is overwhelming

    Advice to Management

    continue to back the people on the front lines, the nurses doing their nursing! Focus on their needs before administration board room members.


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  5. Transplant Financial Case Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Financial Services in Minneapolis, MN
    Current Employee - Patient Financial Services in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairview Health Services full-time (More than a year)

    Pros

    Small team. One on one training. Time flexibility. Great management/upper management. Great benefits.

    Cons

    Pay $35/paycheck for parking (nothing is free in life, right?).


  6. Lifeguard Position

    • Comp & Benefits
    Current Employee - Lifeguard in Minneapolis, MN
    Current Employee - Lifeguard in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairview Health Services part-time (Less than a year)

    Pros

    I've been lifeguarding for five years now, and Fairview has been my favorite place to work. The pool (as part of Behavioral Support Services) is a single guard facility, so it provides for a lot of independance as an employee. Pros: -high level of independence -in charge of the facility (the staff that comes down with the units must listen to you/ follow your rules and commands) -clean facilities -lots of free time (typically three or four hours of real work in an eight hour day) -can do homework/ read/ netflix as long as work is done and units are not in the facility -retirement benefits (offers 403b for a part-time position) -discount options (health clubs, movie tickets, play/ musical tickets, Valley Fair, Minnesota Zoo, health clubs, etc.)

    Cons

    -information takes longer to get passed along than is needed (information is often relayed to the unit staff about a patient's behavior in the pool AFTER they have already been discharged) -occasional high stress job (due to the pool being for behavioral/ chemical dependency patients) -pool area doesn't get as frequent attention from housekeeping

    Advice to Management

    Allow lifeguards to do more. When the head lifeguard is gone for extended periods of time, lots of things start to pile up (behavioral documents/reports) and supplies that guards do not have access to start to run low quickly (e.g. gloves, which must be taken from a unit that the guards do not have access to). Allow lifeguards to bring documents to the Behavior Support Services managers so that information can be relayed faster, and give the guards information and access to supplies that cannot currently be restocked by us due to limited access.


  7. Health care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Administrative Representative in Saint Paul, MN
    Current Employee - Medical Administrative Representative in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairview Health Services full-time (More than a year)

    Pros

    Great Place to Work and Enhance Skills, love the fact that no matter who a person is or what position they are involved and asked for feedback and we can give feedback as a team.

    Cons

    In certain areas there are no career moves, so a person has to migrate to a different department to feel they will move up to be able to make decisions for patient care.

    Advice to Management

    Doing a great job, just remember even the people underneath you have great ideas that can spark innovation for the organization.


  8. Great colleagues, lack of leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Minneapolis, MN
    Current Employee - Senior Financial Analyst in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fairview Health Services full-time

    Pros

    Loved working in hospital environment. Most colleagues are really nice and great to work with. Lots of change taking place - exciting environment.

    Cons

    Lack of upper level leadership. Awkward relationship with U, which muddled the waters. Lack of direction and tools to get the work done. Lots of lip service without any action. No possibility to advance your career.

    Advice to Management

    Start listening to your employees - happy employees = happy patients. Pay attention to Employee satisfaction surveys, don't just do them because you have to. Take action!


  9. Helpful (1)

    Repetitive but easy work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Access Representative
    Current Employee - Patient Access Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great management team (at the moment). Pretty easy work. Learned a lot in current position. Great coworkers!

    Cons

    It can be very repetitive and sometimes stressful. Can deal with difficult situations and not the nicest people.

    Advice to Management

    It would be nice to have options for other tasks or to expand knowledge in the area.


  10. Helpful (1)

    Clinic Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinic Staff
    Former Employee - Clinic Staff
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairview Health Services full-time (More than 5 years)

    Pros

    Many great coworkers/providers who sincerely care about their patients! Potential to be a great health care if truly listen to feedback from staff who sincerely want to provide the BEST patient care and care deep from their heart Benefits are ok

    Cons

    Administration/Management not being held accountable for their behavior, work or clinic outcomes No one to go to if you have a concern which can be challenging and potentially dangerous Employee surveys are done however no results shared with staff- just general results Staff not supported

    Advice to Management

    You need to make some administration/management changes, longevity in administration does not always equal good management. Behavior leaning toward bullying is tolerated When staff talks please listen! Hold management to the same expectations as staff FAIRVIEW could be at the top of health care in their clinic and hospital settings if someone would truly listen to the staff- we care and want only to provide the best!!! If you have an employee survey, look at it and address the concerns, otherwise what is the gain?


  11. Helpful (3)

    Think long and hard before working for Fairview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Medical Assistant in Edina, MN
    Former Employee - Certified Medical Assistant in Edina, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairview Health Services full-time (More than 8 years)

    Pros

    FT employment with Fairview offers fairly good healthcare benefits: The healthcare insurance offered by Fairview is, overall, relatively good and comprehensive. Cost wise however, one is locked in to an "in network" provider base. OON providers and services will be more costly. Additionally, Fairview does not offer top notch care in all specialties or services so one is faced with the decision of paying more for first rate care or settling for substandard.

    Cons

    Fairview promotes the concept that all employees matter and are an important part of the whole. Hence their saying (which is on all ID badges) "I am Fairview." This is all rubbish. Allied health support staff matters little and individual's opinions and ideas matter not at all. The Human Resources department is focused solely on supporting management and their decisions. Thus, the concept of their being any sort of advocacy for the employee from HR is nonexistent. There is a serious disconnect between Fairview administration and staff. Administration at Fairview knows little to nothing about what providers and support staff face and deal with on a regular basis and there appears no desire to learn. Providers and staff are not just overburdened with rules and regulations from administration, they are vitually crippled. FMG (Fairview Medical Group), the administrative entity which oversees all Fairview affiliated clinics, is perhaps the worst example of this ignorant micromanagement approach. Sadly, while all the healthcare staff is affected adversely by this dysfunctional approach to management, it is the patients who suffer and pay the real price!

    Advice to Management

    First and foremost, recognize and genuinely listen to the healthcare staff. I'm not speaking of the doctors or nurses on boards or advisory panels who haven't actually seen patients - on a daily basis - for years! The medical staff Management needs to listen to and work WITH (not against) are the individuals who are on the front line. Those skilled, but sadly unsupported, professionals in the trenches every day. Secondly, revise and refresh from the top down: Establish a board of directors genuinely interested in the patients (and those who care for them) instead of the bottom line. Thirdly, Replace the Human Resources staff (almost completely) and put together an HR staff who are allowed to support and advocate for the employees as well as representing management's needs. Once this is done, then allow the HR staff to truly function - without management interference and dominance. Lastly, trust and allow the medical staff to do their jobs. The jobs they were trained for and continue to profect with what they see and learn each and every day. Don't tie the hands of allied support staff by telling them what their scope of practice is. The physicians and providers these talented, committed and under compensated professionals work for know far better than management what these devoted employees are capable of. I reiterate, Fairview management must put the patient first and allow care staff communication to flow freely. Then and only then will the noble art of healthcare begin to serve and function.



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