Fallon Community Health Plan Reviews

Updated July 27, 2015
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2.6
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Fallon Community Health Plan President & CEO W. Patrick Hughes
W. Patrick Hughes
23 Ratings

48 Employee Reviews

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  1. Helpful (1)

    Navigator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Navigator in Holyoke, MA
    Current Employee - Navigator in Holyoke, MA

    I have been working at Fallon Community Health Plan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Committed employees who want to help others.

    Cons

    Poor organization at the upper management kevel.

    Advice to Management

    Have a better organizational plan jn place. Extremely poor communication within different departments of tge company.


  2. Helpful (1)

    decent company with changes happening

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    benefits are better than average, earn time (sick and vacation) is good. Co- workers and environment is good. Everyone is very friendly.

    Cons

    they are getting rid of too many good employees. The outlook likes average at best. The pay scale is average if not below in terms of what other companies offer in the worcester area.

    Advice to Management

    look into merging with another HMO. Find out what your niche is and focus on that. Too many programs for such a small company.


  3. Great Company

    Former Employee - Administrative Assistant in Worcester, MA
    Former Employee - Administrative Assistant in Worcester, MA

    I worked at Fallon Community Health Plan (More than 5 years)

    Pros

    Flexibility! Good work/life balance. Ability to flex hours and work remotely if needed.

    Cons

    Salaries are not fair, regardless of your experience or eductarion individuals are hired at much higher salaries than others based on who they know.


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  5. Helpful (1)

    Its an amazing place to work! Fallon Health has a strong commitment to its members and the community

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fallon has definitely, seen some rough patches due to health care reform. They have been shaken up a by a new venture with Fallon Total Care. The rising costs of prescription drugs has affected all Health Plans bottom lines. I truly believe that its not how you fall but what you do when you get back up. Fallon Health takes a hit but they keep on ticking. We are a resilient organization that is made up of strong leaders and a work force that is committed to doing what's best for our members. I am proud to work for an organization that remains dedicated to making our communities healthy. I will stand by Fallon Health and adapt to the changing environment.

    Cons

    Health Care Reform, Risk Adjustment, The rising cost of Prescription Drugs. All of the above are issues that are out of the hands of Fallon Health. And, yet they still continue to provide new innovative products that address their members needs.

    Advice to Management

    Continue to inform us of the changes in the market. Trust in us as we trust in you. Please know that we will all rise to the top with your continued guidance and support. Lead us and we will follow.


  6. Helpful (6)

    Great workplace for flexibility!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lunenburg, MA
    Current Employee - Anonymous Employee in Lunenburg, MA

    I have been working at Fallon Community Health Plan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexibility! Good work/life balance. Ability to flex hours and work remotely if needed.

    Cons

    Constantly in financial distress- some management problems. Lots of reorganizing can't seem to figure out right structure


  7. Helpful (2)

    All business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It has the potential to be be great. Most people actually care.

    Cons

    Upper management doesn't inspire confidence. They aren't trustworthy or loyal. Direction of the company changes too frequently. Good employees are laid off or driven away. Good ideas are met with resistance; even if they would save money in the long run. It's very penny-wise and pound foolish. It's very combative/political between departments; us versus them mentality is prevalent.

    Advice to Management

    Engage your employees in a meaningful way. Trust, honesty, and loyalty are things that are expected of employees, but aren't reciprocated. The company needs to take a long hard look at upper and mid level management. There are employees afraid to give feedback because their managers retaliate.


  8. Helpful (5)

    Stop the bleeding...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fallon Community Health Plan

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent and dedicated worker bees going above and beyond with little to no recognition. It is amazing!

    Cons

    Incompetence and lack of good professional business acumen starts at the top and funnels down like a cancer through executive, senior and middle level of management. The BOD would be embarrassed if they could see it from a clearer lens. What a travesty to see what Eric Shultz fostered be destroyed.

    Advice to Management

    Merge with HPHC and let Eric's leadership bring respect back to the organization and let Pat's management style be permanently side lined.


  9. Helpful (1)

    Growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fallon Community Health Plan

    Pros

    free parking, flexible hours, onsite gym, corporate yet comfortable

    Cons

    always changing, slow to adopt current technologies, trying to be all things to all people


  10. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Member Services Representative in Worcester, MA
    Former Employee - Member Services Representative in Worcester, MA

    I worked at Fallon Community Health Plan (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone there is so nice and helpful, don't ever be afraid to ask questions or ask for help

    Cons

    Extremely high call volumes everyday


  11. Helpful (5)

    Chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fallon Community Health Plan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company tries to be flexible when it comes to your earned time. Not a bad commute. The job is not rocket science.

    Cons

    Disorganized, protocols are put in place before they are finalized so you get five different versions of what you are supposed to do. Good, smart people leaving because they cannot deal with the drama between ignorant coworkers. Only the brown nosers get ahead if you work hard you get overlooked. This place changes you and NOT for the better. You can't trust anyone...sad really.

    Advice to Management

    Why bother they don't even like each other. It's like a battle zone. Good luck keeping your jobs with all the competition out there.



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