Fallon Community Health Plan

www.fchp.org
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Fallon Community Health Plan Reviews in Worcester, MA

Updated November 11, 2014
Updated November 11, 2014
18 Reviews
2.8
18 Reviews
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Approve of CEO
Fallon Community Health Plan President & CEO W. Patrick Hughes
W. Patrick Hughes
18 Ratings

18 Employee Reviews Back to all Reviews

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  1.  

    Progressive company effectively meeting the needs of the Community and beyond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Manager in Worcester, MA
    Current Employee - Nurse Manager in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (more than 3 years)

    Pros

    Leadership Development Program is an excellent opportunity for the Manager on a Director path.
    Online Learning University for orientation purposes and ongoing educational needs
    Excellent networking opportunities with staff of all levels on a regular basis.
    Creative use of online meeting tools to incorporate remote offices in central meetings/events.

    Cons

    Main office is not easily accessible for all - downtown Worcester.
    Parking is moderately challenging.

    Advice to ManagementAdvice

    Consider renting/purchasing office space to house all staff of all departments, including large conference room space.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Worcester, MA
    Current Employee - Management in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (more than a year)

    Pros

    Flex schedule, easy commute, growth opportunities

    Cons

    Seems like decreasing resources are available to meet increasing demands.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company does not project same image to employees that it does to customers!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service and Billing Representative in Worcester, MA
    Former Employee - Customer Service and Billing Representative in Worcester, MA

    I worked at Fallon Community Health Plan full-time (more than 3 years)

    Pros

    good benefits, cheap health/dental/vision insurance

    Cons

    I worked for this company for 3 years in 2 different departments with a 20cent raise in my 3 years, working over 40 hrs a week. This company is awful to work for and the parking spot they assign you is over a half mile walk (which the sidewalks and parking lots do not get plowed/shoveled early enough for your morning walk to work) I went to work every day, never called out do to their strict attendance policy. Making "friends" with co-workers were frowned upon. While I was an employee the company paid for my MBA with their tuition reimbursement program, good thing they did not use the skills I gained from obtaining an MBA to better their company. If you are looking for company that doesnt care about you or what you can contribute to their growth I suggest applying for a job here.

    Advice to ManagementAdvice

    I suggest the upper management reviews and address their employees concerns because I know I am not the only one that felt like a monkey instead of a human begin everyday.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Extremely Unhealthy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Navigator in Worcester, MA
    Current Employee - Navigator in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (more than 3 years)

    Pros

    The Team. The team. Coworkers have an education. The team. The commute. The team. Making the best of the crap they throw at you as a team.

    Cons

    Unprofessional, total chaos, zero support,Upper Management has no clue what they are doing. No-one in upper management knows the regulations of CMS. Things change daily...no make that hourly. You are made to feel like you are a failure because upper managementmanagent does not know how to run the SCO program. Nightmare!

    Advice to ManagementAdvice

    Get a clue on how to run a SCO!!!!!

    Negative Outlook
    Disapproves of CEO
  6.  

    Good intentions but lots management issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at Fallon Community Health Plan full-time (less than a year)

    Pros

    Good pay, decent benefits, many fun perks.

    Cons

    Top heavy, many long term employees who've gotten complacent

    Advice to ManagementAdvice

    Take a solid look at employees who claim to be overwhelmed causing delays for other departments and/or members.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good place to work if you can get in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical in Worcester, MA
    Current Employee - Clerical in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (less than a year)

    Pros

    Good people, honest work. Getting HR to bring you in for an interview is the hardest part. It really helps to know someone. Good people. The company has changed since new management.

    Cons

    If you can get in it is a different culture than previous years. Some hardnosed managers and HR seems to be busy protecting themselves.

    Advice to ManagementAdvice

    Be more relational with employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    FCHP was a good company to work for. They valued employees and customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Support in Worcester, MA
    Former Employee - Administrative Support in Worcester, MA

    I worked at Fallon Community Health Plan full-time (more than 5 years)

    Pros

    FCHP offered health insurance that you could live with and employee benefits that made you feel good about your job. Pay was fair and most managers were fair.

    Cons

    FCHP has been trying to compete with the competition and struggling with that. There have been new managers and new management styles. I saw that the pressure was on in some situations. Most people considered that at least they have a job. HR does not contact you soon after applying.

    Advice to ManagementAdvice

    Older management styles were more employee friendly.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great employer supporting a work/life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at Fallon Community Health Plan full-time (less than a year)

    Pros

    Excellent benefits and base compensation with flexible schedules available. Lots of promoting from within and growth opportunities.

    Cons

    Reluctant or resistant to change...and hesitant to adapt to new ideas. As mentioned in another review, they talk about wanting to adapt and change but then it does not happen. Change can be good and they need to embrace new ideas.

    Advice to ManagementAdvice

    Grow! The basics are there just need the growth and to inspire a culture that accepts change.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    IT Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional in Worcester, MA
    Former Employee - IT Professional in Worcester, MA

    I worked at Fallon Community Health Plan full-time

    Pros

    The health insurance is good and they pay for parking.

    Cons

    Over bearing management. Micromanagement. If you aren't a director or above you don't much matter. You are simply a resource. Decisions are put off until they can't wait any longer and then employees are pushed to heroics in order to make up for it. It's not a good place to be an employee.

    Advice to ManagementAdvice

    Stop bullying your employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    IT at FCHP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at Fallon Community Health Plan full-time (more than 3 years)

    Pros

    The company is a small non-profit, and many of the people in real working jobs care about the well-being of the customers.

    Cons

    It would seem that upper management has increasingly less concern for their workers, and distance themselves more and more from the actual input and concerns of those with technical expertise.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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