Family Christian Stores Reviews

Updated July 20, 2015
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2.8
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Recommend to a friend
Approve of CEO
Family Christian Stores President and CEO Cliff Bartow
Cliff Bartow
98 Ratings

Pros
  • Most of the customers are great people (in 12 reviews)

  • The chance to help people in need is the only plus I see (in 7 reviews)

Cons
  • Now remember World Vision and Family Christian are two different companies so I do not blame (in 21 reviews)

  • Upper management in certain departments were really corrupt (in 18 reviews)

More Pros and Cons

162 Employee Reviews

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  1. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Family Christian Stores full-time

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    True family at store level DMs I personally worked with were honest and realistic while still holding accountability. Profits given to Christian ministries supporting widows and orphans.

    Cons

    Many metrics partners need to hit to support ministries, yet we do not pay them accordingly. Technology in stores are lacking.

    Advice to Management

    If you have managers who are retailers who are operationally strong...listen to them. They know what they can sale and what is pure crap. They know what is happening in the stores. They are you eyes and ears. Let them help you.


  2. Helpful (2)

    One of the few Christian bookchains around.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Grand Rapids, MI
    Former Employee - Store Manager in Grand Rapids, MI

    I worked at Family Christian Stores full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Christian Product. Non-politically correct climate. Very open leadership team. Very few places that you can be Christian and proud these days; this is one of them.

    Cons

    Many, many, many, many daily tracked sales metrics and requirements.

    Advice to Management

    Too many, many, many, many daily tracked sales requirements.


  3. Helpful (1)

    Would I recommend FCS as an employer to others?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate and Keyholder in Frisco, TX
    Current Employee - Part Time Sales Associate and Keyholder in Frisco, TX

    I have been working at Family Christian Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I love working in a Christian atmosphere, surrounded by Christian music and books, Bibles, etc. I am able to pray for people, which is fulfilling.

    Cons

    I make $8/hr as part-time. I would think after 4 months and being a keyholder, the store manager is not sure about me for a raise. I have 45+ years in retail. As a manager, district manager, and V.P. of Operations. What is my manager unsure about concerning my abilities. After all, I could teach him a couple of things that would help his bottom line, but he is too stubborn and egotistical to listen. FCS is in bankruptcy. It seems to me anyone with constructive ideas to help a bottom line would be a welcome asset.

    Advice to Management

    Get store managers that are willing to try new things, think out of the box. Things that would help them come out of bankruptcy. I certainly DO NOT FCS to go belly up.


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  5. Current Employee

    Current Employee - Management
    Current Employee - Management

    I have been working at Family Christian Stores

    Pros

    Giving and ministry focused organization

    Cons

    None that I would note


  6. Store Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great morale and team players.

    Cons

    Was Christmas seasonal help only.

    Advice to Management

    Keep up the GREAT work.


  7. Helpful (1)

    Manager in training review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training (MIT)
    Former Employee - Manager In Training (MIT)

    I worked at Family Christian Stores full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get to openly share faith

    Cons

    There is a disconnect between management and associates. Expectations are too high for their idisciple app. The content you get there is free everywhere else. Mostly 1 person coverage in the store. It's not ran like a retail store by any means, it's ran like a charity. With the sole focus on ministry they're forgetting the business aspect and can't turn a high profit.

    Advice to Management

    Pay associates more. They can go be a cashier at Lowe's starting for more money just starting out. Focus on business metrics to help business grow instead of just personalization and idisciple.


  8. Helpful (1)

    Enjoyable, but a little frustrating at times.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder

    I worked at Family Christian Stores (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Hours are pretty flexible, interaction with the customer base of Family Christian is wonderful and enlightening, communication at the store level is great.

    Cons

    There seemed to be a lack of communication between the higher ups and those at the store level. Metrics for certain things that were promoted were rather difficult to achieve for various reasons, and it didn't seem like those up top really understood that.

    Advice to Management

    It's important to get back to the basics of what this company has had in the past: an excellent relationship with its customers. Part of that requires understanding what goes on at the store level, down to the details if necessary.


  9. Helpful (1)

    Don't work here

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    working for a faith-based company; shared values among employees; faith-based products that are positive and inspirational

    Cons

    not a positive experience. Employees and managers often forced to reach unrelentingly high and unrealistic sales goals for charitable causes though the company's sense of charity "at home" was lacking. It was shocking to see how employees were treated by this "Christian" company. Work environment was poor due to constant stress of sales goals for employee and managers.

    Advice to Management

    Practice what you preach.


  10. Ministry focused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Christian Stores full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work - leadership has a strong business acumen and an incredible heart for orphans and widows

    Cons

    Challenging times - product issues - great things are coming

    Advice to Management

    Remain Christ centered


  11. Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time

    Pros

    Ability to view the latest books, documentaries and spiritual forecasts from various authors.

    Cons

    No advancement opportunities, management did not keep commitments made to staff

    Advice to Management

    Establish progression/advancement opportunities,; do not make promises to your staff if unable to keep them. should unfortunate circumstances occur, please communicate with staff.



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