Family Christian Stores

www.familychristian.com
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Family Christian Stores Reviews

Updated June 30, 2015
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2.7
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Recommend to a friend
Approve of CEO
Family Christian Stores President and CEO Cliff Bartow
Cliff Bartow
95 Ratings

Pros
  • Most of the customers are great people (in 12 reviews)

  • The chance to help people in need is the only plus I see (in 7 reviews)

Cons
  • Now remember World Vision and Family Christian are two different companies so I do not blame (in 21 reviews)

  • Upper management in certain departments were really corrupt (in 18 reviews)

More Pros and Cons

156 Employee Reviews

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  1. Enjoyable, but a little frustrating at times.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder

    I worked at Family Christian Stores (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Hours are pretty flexible, interaction with the customer base of Family Christian is wonderful and enlightening, communication at the store level is great.

    Cons

    There seemed to be a lack of communication between the higher ups and those at the store level. Metrics for certain things that were promoted were rather difficult to achieve for various reasons, and it didn't seem like those up top really understood that.

    Advice to Management

    It's important to get back to the basics of what this company has had in the past: an excellent relationship with its customers. Part of that requires understanding what goes on at the store level, down to the details if necessary.


  2. Don't work here

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    working for a faith-based company; shared values among employees; faith-based products that are positive and inspirational

    Cons

    not a positive experience. Employees and managers often forced to reach unrelentingly high and unrealistic sales goals for charitable causes though the company's sense of charity "at home" was lacking. It was shocking to see how employees were treated by this "Christian" company. Work environment was poor due to constant stress of sales goals for employee and managers.

    Advice to Management

    Practice what you preach.


  3. Ministry focused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Christian Stores full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work - leadership has a strong business acumen and an incredible heart for orphans and widows

    Cons

    Challenging times - product issues - great things are coming

    Advice to Management

    Remain Christ centered


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  5. Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time

    Pros

    Ability to view the latest books, documentaries and spiritual forecasts from various authors.

    Cons

    No advancement opportunities, management did not keep commitments made to staff

    Advice to Management

    Establish progression/advancement opportunities,; do not make promises to your staff if unable to keep them. should unfortunate circumstances occur, please communicate with staff.


  6. Fulfilling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Grand Rapids, MI
    Current Employee - Sales in Grand Rapids, MI

    I have been working at Family Christian Stores part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The ministry is the most rewarding part of the job. So glad it is non- profit now and wish this company continued success.

    Cons

    A bit to pushy. Upper management holds specific metrics to a high standards which is a good thing but at times unnerving.

    Advice to Management

    Get to know employees


  7. Technical Support Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Miramar, FL
    Former Employee - Technical Support Analyst in Miramar, FL

    I worked at Family Christian Stores (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This was a remote position with travel to Grand Rapids Michigan on a quarterly basis.

    Cons

    New CEO decided he wanted all IT in Grand Rapids and did away with remote support


  8. Helpful (1)

    Changes not good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hickory, NC
    Former Employee - Sales Associate in Hickory, NC

    I worked at Family Christian Stores part-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    It is a good place to work and you meet and talk with wonderful people

    Cons

    The company has become less family and Christian and more profit driven.

    Advice to Management

    Put customers and what you stand for first.


  9. Manager in training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Christian Stores full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great people and awesome customers

    Cons

    Corporate expectations are not in line with pay. Success seldom acknowledged

    Advice to Management

    Reward employees who consistently meet or exceed company goals


  10. Great atmosphere to work in but pushy on the sales aspect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL

    I worked at Family Christian Stores part-time (More than a year)

    Recommends
    Recommends

    Pros

    Great coworkers and family atmosphere within the store that made coming to work easy.

    Cons

    Very pushy on the sales with specific goals to hit each day and month. One required having a certain percentage of transactions. This proved to be rather interesting when 25% of transactions needed add-on items and it felt like you were giving a sales pitch to each customer that came up. Important to vary your pitch because sometimes the line was 4 or 5 deep and you need to convert at least one person in line. Talk loud enough so the others can hear and you can just mention the items if you noticed they heard you.

    This was my only complaint as these sales goals were required and there was no incentive to go above and beyond the normal minimum wage for sales associate role.


  11. Sales Floor Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time (More than 3 years)

    Pros

    The ministry, however upper management has squashed that as much as possible.
    Upper management preaches non-profit.

    Cons

    They preach non-profit and Christian values but do not live by them or hire management who are. You can only work 10-15 hours but have to be available every week day and weekend. Must be available Sunday's. This was a second job for me, for fun, but I was told that I couldn't get hours anymore because I wasn't avt every Sunday and only wanted to work once a week.
    No one is trained, yet they have rules. They just don't tell anyone the rules until they write them up.
    They do not have a safe work environment, often having one person in a store opening by themselves. The store had no alarm or cameras even though it had been robbed.
    They will hire anyone that walks through the door.

    Advice to Management

    Communication is key.
    So is standing by your word.
    Learn how to appropriately fire people. There was a manager who was fired, albeit maybe warranted, but who was never trained or had upper management work with them on bringing the store up.
    When I was no longer needed I had to keep asking for three months to see if my paperwork had been filed, then had to talk to corporate (the jokes) about what my final date was.



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