Family Christian Stores

  www.familychristian.com
  www.familychristian.com

Family Christian Stores Reviews

Updated December 14, 2014
Updated December 14, 2014
131 Reviews
2.5
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Christian Stores President and CEO Cliff Bartow
Cliff Bartow
85 Ratings

Review Highlights

Pros
  • Most customers are great, you have regulars that you can build relationships with (in 12 reviews)

  • The chance to help people in need is the only plus I see (in 7 reviews)


Cons
  • Now remember World Vision and Family Christian are two different companies so I do not blame (in 21 reviews)

  • Upper management excessively micro-manages and processes are antiquated (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pros and cons like anywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Christian Stores

    Pros

    Non prophet company helping orphans & widows. Selling Christian product & great discounts

    Cons

    Pressure of goals from upper management on employees making it hard for both customer & employee to focus on the ministry reason for the goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great culture and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores full-time (more than an year)

    Pros

    Never worked with better people, hard working and willing to go the extra mile. The events with the James fund were amazing. I had a lot of fun working in the office, there was often laughter to go along with the hard work.

    Cons

    There was just not enough for growth. Small office, means very few openings.

    Advice to ManagementAdvice

    Make sure that the culture remains Christ based and everything will work out well.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    So nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Representative in Alexandria, VA
    Current Employee - Customer Representative in Alexandria, VA

    I have been working at Family Christian Stores part-time (more than an year)

    Pros

    Great friendly coworkers
    Interesting books and products

    Cons

    I enjoyed my time working there

    Advice to ManagementAdvice

    None- I had a great experience

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    its a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Birmingham, AL
    Current Employee - Sales Associate in Birmingham, AL

    I have been working at Family Christian Stores part-time (less than an year)

    Pros

    The people are awesome. It is an awesome way to grow in my walk of faith and be able to tell other people about him.

    Cons

    Its is an awesome job but theres a lot to do so some people may not like it.

    Advice to ManagementAdvice

    I have no advice or management. I have an awesome manager.

    Recommends
    Approves of CEO
  6.  

    Overworked, Underpaid, Micromanaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Family Christian Stores part-time (more than 5 years)

    Pros

    The customers and other employees at the individual store level. It can be a ministry if you have that mindset and don't let upper management get in your way of ministering to customers who really need it.

    Cons

    Pressure, stress. They pay about 20% less than comparable companies, and demand 30% more. They claim to be a ministry organization but they refuse to close on Sundays. Revolving door of District Managers, none of them all that good. They have mastered the Christian lingo and rhetoric but there is always a slight tone of condescension. I think they have strapped themselves to iDisciple, a digital app. No matter how much is sold it is never enough. Morale across the company is generally low. Success is not recognized, now matter how good of a job you do one day, you are expected to do twice as well the next, and there is little recognition for outstanding employees. I have been with this company off and on for a long time and nothing has changed, if anything it has gotten worse. Customers resent the constant badgering with all of the up sells, even when we when to "single-ask."

    Advice to ManagementAdvice

    Close on Sundays, If you honor the Lord He will honor you back. Chick-fil-A is currently the fastest growing fast food company in America and all of their locations are closed on Sundays, LifeWay is closed on Sunday. Give your people a break, allow them to "Find, grow, share, and celebrate their faith." Listen to your employees and customers. At some point iDisciple will reach market saturation and I am afraid you have committed yourself to it at the sake of other opportunities. give your people a competitive pay scale, morale will increase, productivity will increase, sales and the bottom line will increase. If you truly want to be a world impacting ministry, start by respecting your employees. Right now you are not a ministry, you are a secular charity.

    Doesn't Recommend
    Negative Outlook
  7.  

    Stressful. Too much emphasis on selling point of sale items and wrong to force employees to push WorksVision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Chino, CA
    Current Employee - Senior Sales Associate in Chino, CA

    I have been working at Family Christian Stores full-time (more than 3 years)

    Pros

    Awesome music, great co-workers, met a lot of great customers.

    Cons

    Forcing us to sell WorldVision and threatening jobs if we don't is wrong.

    Advice to ManagementAdvice

    Change your strategy or mission statement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Enjoyed working to help others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Christian Stores part-time (more than an year)

    Pros

    Could work in the field I love, Books.

    Cons

    The pay is poor for hard workers who out perform their goals.

    Advice to ManagementAdvice

    They do well!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Offering to many extras. All employees have to offer no less then 5 add on purchases on every sale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Family Christian Stores full-time

    Pros

    Christian products and meeting the Christian community in the stores.

    Cons

    Must do everything and offer multiple extras at the register. Open Sundays and must work long hours.

    Advice to ManagementAdvice

    Follow the Christian attitude of giving and give the employees Sunday off. Stop offering multiple add ons at the register.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Loved the store, disliked the corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Associate in Chino, CA
    Former Employee - Senior Sales Associate in Chino, CA

    I worked at Family Christian Stores part-time (more than an year)

    Pros

    I liked the positive things we sold, gifts, books, etc.

    Cons

    The corporation is very tough on employees. There are sales quotas that must be met

    Advice to ManagementAdvice

    Find out what's going on with stores at the local level, the way district managers puch and bully employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Current employee Home Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Christian Stores full-time (more than 10 years)

    Pros

    Culture is positive and rewarding. Fellow workers are wonderful. Great facilities in Home Office. New CEO and recent changes will lead to better things for our stores.

    Cons

    Tough business climate brings added stresses. But probably not any different than any other company in this economy.

    Advice to ManagementAdvice

    Listen and act on the feedback the current and former employees provide.

    Recommends
    Neutral Outlook
    No opinion of CEO

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