Family Dermatology of Lilburn

www.myfamilyderm.com
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Family Dermatology of Lilburn Reviews

Updated January 14, 2015
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2.3
6 Reviews
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Paula Nelson
1 Rating

Employee Reviews

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  1. A professional and nice environment to work for. The staff is very informative in all expects of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Atlanta, GA
    Former Employee - Customer Service Specialist in Atlanta, GA

    I worked at Family Dermatology of Lilburn full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The company teaches you how to enjoy helping people. It's very satifying and rewarding to be able to assist patients and staff members to my best ability. Being a great asset to a company is my ultimate goal. Building work experience and ethics.

    Cons

    Not enough compensation or appreciation for your hard work, dedication, and dependability. Lack of career opportunities within the company.

    Advice to Management

    Some of the management team need to learn how to communicate with employees in a more professional and courteous manner.

  2. Horrible Company!!! BBB RATING = F Deserves 0 stars!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Family Dermatology of Lilburn full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pros to this company were the multiple locations within the Atlanta metro area.

    Cons

    This company is very poorly managed, highly disorganized, and financially unstable. They have destroyed the dermatology job market in the Atlanta area. COO, CFO, HR and billing managers all resigned in the past year. Many practice locations were closed/evicted from leased office spaces due to non-payment of rent and utilities(power, water). Most of the doctors left because they were going months without getting paid so now the remaining patients are mostly seen by PAs. Patient care/customer service is a joke. Billing system is faulty to put it mildly. Patients routinely receive bills for services they already paid for or for services they did not receive. Calls about lab results, medications, and billing issues are not answered in a timely manner, if at all. The list goes on...

    Advice to Management

    Pay your bills. Pay the doctors what you owe them. Stop sending false bills to patients. As long as the owners, their family members, or "kinfolk" are involved in management, this company will be beyond salvage.

  3. I worked at Family Dermatology of Lilburn

    Pros

    Learning experience and looks good on a resume. Also a good opportunity to learn basic medical billing.

    Cons

    Lack of management. Work load increases constantly, but no opportunity for a raise. Doctors leaving the company left and right. Angry patients due to lack of communication from offices/nurses. Lazy employees and a complete lack of accountability of employees.

    Advice to Management

    Fire lazy workers and hire people who actually want to be there. I loved my job and had to leave because I was done picking up the slack of 80% of the other employees in our office.

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  5. Great Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Office Assistant in Lilburn, GA
    Current Employee - Medical Office Assistant in Lilburn, GA

    I have been working at Family Dermatology of Lilburn part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The company is a wonderful company with wonderful people working there. Fast people and processes were very convenient. Timely with all the people that worked there.

    Cons

    People are slow and very rude. Not very people friendly and it is very very very very very expensive there. Will never go there again. I had a horrible experience.

    Advice to Management

    You should hire better people next time.

  6. Great working for a doctor that has good values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Office Assistant in Menlo Park, CA
    Former Employee - Medical Office Assistant in Menlo Park, CA

    I worked at Family Dermatology of Lilburn full-time (more than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Friendly and organized office environment, great pay and benefits for this type of position. Management does not micromanage, trusting you to use your best judgement to handle issues that come up. Doctor has always an upbeat attitude and willing to teach you anything you want to know about skin conditions.

    Cons

    Occasionally have to deal with difficult patients, but that just comes with the territory.

  7. Great for resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant
    Former Employee - Medical Assistant

    I worked at Family Dermatology of Lilburn full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You will have a job. Physicians allow MAs to cross train.

    Cons

    They have decreased starting pay. This a specialty practice, cutting workers salary to put more in your own is definitely money hungry. Decreased the number of hours MAd are able to work. Take over other offices then treat the previous doc like crap.

    Advice to Management

    Increase opportunities for raises. Stop discriminating against employees. Treat employees better.

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