Family Dollar Stores Reviews

Updated July 7, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
15 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

25 Employee Reviews

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  1. retail-warehouse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse-retail in Hammond, IN
    Current Employee - Warehouse-retail in Hammond, IN

    I have been working at Family Dollar Stores part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hard working always on time fast learn area store within walking distance can work all and any hours willing to learn any and all positions

    Cons

    i have no cons like i said i am a hard worker quick learner willing to work any and all hours and to be trained for anything

    Advice to Management

    i am 60 years old have a lot of experience at multiple jobs and am willing to learn whatever you can teach me


  2. Helpful (1)

    District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Independence, company vaan, paid lunches

    Cons

    No recognition, no expectations given. Reprimand for bad results without given expectations prior. No training. Long hours. Life endanger environment

    Advice to Management

    Train, support and recognize employees.


  3. ASSISTANT MANAGER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL

    I have been working at Family Dollar Stores full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Weekly pay, casual dress code, gets along with employees, small box retailer, flexible schedule, store closes early, some customers are ok

    Cons

    Under staffed, no security in high volume/theft stores, no breaks or lunches for management, can be held accountable for everything regardless of coverage

    Advice to Management

    Staffing, and invest in modern equipment


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  5. Helpful (1)

    Store Manager/DM

    Former Employee - Anonymous Employee in Gary, IN
    Former Employee - Anonymous Employee in Gary, IN

    I worked at Family Dollar Stores full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I thought I would make a career out of this Company what a surpise after giving them 14 years of my life, dedication, and most of my time.

    Cons

    Male District Managers are so rude and disrespect to their Store Managers by the way they speak & treat all the employees. They all seem as thou they are all worry about there own jobs and need to cover there own you know what

    Advice to Management

    Someone higher up needs to really research and take survey's on how they feel about there superiors......but then really listen to them and do something about it...Instead of sweeping it under the carpet. Too bad they lost the only Regional Direction that could run this market about 8 years ago "Santana" He was the only one that could run this place hands down. YOUR LOST & Nothing has been the same.


  6. Helpful (2)

    Good retail job for high school graduates, and people wanting to go into Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Family Dollar Stores part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working at Family Dollar can be great when your starting off. Especially if it is your first job out of high school. You honestly just have to value what your learning being an associate, and use that knowledge for your future if you ever decide that you want to get a business degree. It can also be ideal for other degrees as you deal with many different kinds of customers. Like any other company, its purpose to go into business is to make money. They strategically place there stores in areas where they are most likely to get the highest number of customers, which can be low-income areas or areas where people would like a convenience store near by.

    Cons

    You really have to work with below par pay and have a successful store. Furthermore, you should consider getting a college degree if you ever want to get past Store Manager. People can be rude. Customer theft and security with stores. Feeling unsafe, low pay, and typically only 2-3 people in a store at one time for the size of the stores.

    Advice to Management

    Value your employees. Consider pay raises to lower level employees on a yearly basis. Provide safety and security procedures. Consider ways to make your employees happier about the retail store they work for.


  7. Good part time job for college students.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Family Dollar Stores

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    most managers are very flexible with you schedule easy to get hours at other stores

    Cons

    over time is near to impossible to get. lots of work minimum pay customers very from really pleasant to crazy rude


  8. Helpful (2)

    Company DOESN'T follow labor laws

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Which IS A Cashier&Stocker! in Elgin, IL
    Former Employee - Customer Service Representative Which IS A Cashier&Stocker! in Elgin, IL

    I worked at Family Dollar Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid weekly and comfortable work attire

    Cons

    They DON'T give you the state labor laws for breaks or lunch. If u work under 8hrs they give you a ten minute break. If you work 9+ hrs they give you a 30 minute unpaid lunch & no other breaks. The management is so unprofessional that its a REAL HOSTILE work environment. You work VERY hard every second & get paid minimum wage

    Advice to Management

    Follow the labor laws re: breaks, sanitation, and stop literally SCREAMING at employees..I could put a huge list of ALL the laws you break that makes being a hard working employee treated terribly & could have employee's sue u & win!


  9. Helpful (1)

    Don't work for this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocking in Chicago, IL
    Former Employee - Stocking in Chicago, IL

    I worked at Family Dollar Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there are on pros, this company sucks.

    Cons

    Management is lazy and will have you doing all the work while they walk around on their phones. I had to work the cash register and stock the store, which made it hard for me to get anything done. They have the nerves to get mad when you dont get something finished because you are running back and forward to the cash register.

    Advice to Management

    Stop being cheap and hire more team members


  10. Helpful (2)

    Family Dollar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Family Dollar Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to grow with.

    Cons

    If you are a store manager, you are guaranteed to work over 55 hours if you want your store right.

    Advice to Management

    Learn from your staff as well as coach to excellence


  11. Helpful (2)

    Family Dollar Store Manager going into year three...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Family Dollar Stores full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A store manager really is given a wide latitude to be creative in merchandising and develops a great rapport with their SMALL staff and LARGE customer base.

    Cons

    As a store manager in the Chicago market, we are greatly hampered. The DM's are given great power to cut and add labor dollars when he or she feels...The store website will post we have certain available dollars to spend on payroll. Over 90% of the time, the amount the DM gives us is 15-20% BELOW said company number. This MOST often requires the store manager to work well beyond your salaried expectations (52hrs) to get stores looking "acceptable". It is very frustrating to the store managers who care what their stores look like... The quality of the store often comes at the expense of the store manager working 10-20 hrs for "free"..aka above and beyond our salaried requirements.

    Advice to Management

    Please form some sort of watch committee/computer program that compares what the company "allows" store managers to spend as opposed to what is actually spent. If it is below a certain threshold percentage, LOOK INTO IT. Some district managers are very dirty with what they CAP stores payroll spending at. Store manager's raises are partially based on store conditions and if payroll is being held back...this company's success is currently being built on the back's of free labor.....



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