Glassdoor is your free inside look at Family Dollar Stores reviews and ratings — including employee satisfaction and approval rating for Family Dollar Stores CEO Howard R. Levine. All 262 reviews posted anonymously by Family Dollar Stores employees.
39% of the CEO
Howard R. Levine
I have been working at Family Dollar Stores full-time for less than a year
Pros – Good people to work with; have the ability to interact with customers, who always make the day interesting.
Cons – Outdated software, inconsistency on hours (get what you need one week, you may or may not the next). Communication from the higher-ups down to the worker bees needs to be improved.
Advice to Senior Management – Reward your employees with incentives.....getting an in-store discount wouldn't hurt either.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-12 17:11 PST
I have been working at Family Dollar Stores full-time for less than a year
Pros – Flexible with your schedule, good learning experience.
Cons – Very cheap company, not much room for advancement. Expect you to work hard and the harder you work the less it seems they appreciate you. It seems like everyone in upper management works on a bonus system controlling strict labor costs and like they say s..t rolls down hill and effects the people working on store level and also effects customer service.
Advice to Senior Management – The people that make this company are the hard working people at store level. Bonus' for hourly workers and more appreciation would increase moral. Give stores more scheduled hours for employees so customers wouldn't have to wait in long lines and the normal day to day operations of having stores clean and stocked would be addressed and sales would increase. Health benefits are to costly for everyday hourly full time employees.
No, I would not recommend this company to a friend
2013-01-09 20:30 PST
I worked at Family Dollar Stores full-time for more than a year
Pros – What I like about Family Dollar was the customers are nice (most of them). Great Health Benefits and strong sales company. Easy to move up to management stay in a management position for a lease a year and you can get any job with better pay.
Cons – Very low pay ($9 an hour) for assistant store manager and working 20-35 hours a week. No lunch breaks, no or little vacation time, and no employee discount. I was attracted by a former employee and what did family dollar do.........nothing. They do not care about their employee's safety at all. I HAD 7 RETAIL JOBS IN MY LIFE AND FAMILY DOLLAR IS THE WORST EMPLOYER I HAVE EVER WORK FOR AND KNOW.
Advice to Senior Management – Better pay for management. Better security. Better payroll.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-05 16:07 PST
I have been working at Family Dollar Stores full-time for more than a year
Pros – Relatively Flexible Hours, available benefits
Cons – Rather demanding work, Under compensating pay
Advice to Senior Management – Promote you store managers better, slightly better pay almost always means better output
Yes, I would recommend this company to a friend
2012-12-14 07:16 PST
I worked at Family Dollar Stores full-time for more than 3 years
Pros – Very good company to start with, you get a lot of experience from the ground up and can work your way up in the company very quickly.
Cons – As a Store Manager you must push 3/4 of the freight yourself and if your older that can be very hard to do, sometimes the help is not very reliable for showing up and the staffing is so low there is no one to call in, also they tell you that you will work 52 hr a week but you end up working 80 to 90 hr because of under staffing of the store.
Advice to Senior Management – Let the Store Manager be the store manager not the stock boy, hire a stock person who's only job is stocking (not cashiering) 40hr a week and you will see a BIG improvement. Give more responsibility to the Asst. Manager. Have hiring and training stores in every area, then sent the person to their store, (McDs) methods. works very well.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-14 12:25 PST
1 person found this helpful
I worked at Family Dollar Stores full-time for less than a year
Pros – Thorough training provided, pay is decent
Cons – Unsanitary work environment, rude and disrespectful management, do not provide lunch breaks(even on 8-10 hour shifts) or 15 minute breaks unless you are a smoker, management stands around eating while ringing up customers, text and answer cell phones on sales floor, no form of loss prevention, unorganized, overall nightmare!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-18 09:47 PST
I have been working at Family Dollar Stores full-time for more than a year
Pros – Great mid-level management and talent.
Cons – The pay and benefits are below industry standards. Need to be improved greatly.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-27 15:52 PST
I worked at Family Dollar Stores full-time for more than a year
Pros – Loyal Customers, Good Benifits, Decent People
Cons – If an assistant is less than 1 yr experience they will take the fall alot for the stores Shrinkage. It also depends on the stores rep, fellow assist managers and the team work, WHere I worked There was backstabbing and sabotage by the other assistant who was there for 4 yrs and hasn't made management.
Advice to Senior Management – When Ur suppost to b training an assistant for Manager role U should spend more than 8 hours with them for review of policies and how to run the business.. I recommend 20 hrs min..
No, I would not recommend this company to a friend
2012-12-17 23:44 PST
1 person found this helpful
I worked at Family Dollar Stores full-time for less than a year
Pros – The only pro would be that if you're an assistant manager, you're ALMOST always guarenteed 35+ hours
Cons – If you're an assistant manager, you get payed a little over 9 dollars per hour to start. The customers are mostly horrible. Management doesn't care about their employees and expects them to go above and beyond for such limited pay and recognition. You can spend every day cleaning the store top to bottom and the type of clientele that shops here will always ruin it immediately.
Advice to Senior Management – Pay your employees more if you want to keep them from stealing/leaving
No, I would not recommend this company to a friend
2012-12-10 08:51 PST
1 person found this helpful
I worked at Family Dollar Stores full-time for less than a year
Pros – Some people are quite nice.
Cons – Lack of training, upper management will lie and deceive. No breaks even in 10 hours days. May pay well but will not give hours enough to live on.
Advice to Senior Management – Practice what you preach and keep your promises
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-29 09:05 PST
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around