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Family Dollar Stores
2.5 of 5 262 reviews
www.familydollar.com Matthews, NC 5000+ Employees

Family Dollar Stores Reviews

Updated Jun 16, 2013
All Employees Current Employees Only

2.5 262 reviews

                             

39% Approve of the CEO

Family Dollar Stores Chairman and CEO Howard R. Levine

Howard R. Levine

(153 ratings)

29% of employees recommend this company to a friend
262 Employee Reviews
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Good day or bad day, depending on the day....

Assistant Manager (Current Employee)
Peoria, IL

I have been working at Family Dollar Stores full-time for less than a year

ProsGood people to work with; have the ability to interact with customers, who always make the day interesting.

ConsOutdated software, inconsistency on hours (get what you need one week, you may or may not the next). Communication from the higher-ups down to the worker bees needs to be improved.

Advice to Senior ManagementReward your employees with incentives.....getting an in-store discount wouldn't hurt either.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It is a ok place to work

Assistant Store Manager (Current Employee)
Detroit, MI

I have been working at Family Dollar Stores full-time for less than a year

ProsFlexible with your schedule, good learning experience.

ConsVery cheap company, not much room for advancement. Expect you to work hard and the harder you work the less it seems they appreciate you. It seems like everyone in upper management works on a bonus system controlling strict labor costs and like they say s..t rolls down hill and effects the people working on store level and also effects customer service.

Advice to Senior ManagementThe people that make this company are the hard working people at store level. Bonus' for hourly workers and more appreciation would increase moral. Give stores more scheduled hours for employees so customers wouldn't have to wait in long lines and the normal day to day operations of having stores clean and stocked would be addressed and sales would increase. Health benefits are to costly for everyday hourly full time employees.

No, I would not recommend this company to a friend

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ONE OF THE WORST EMPLOYERS I HAVE EVER WORK FOR!

Assistant Store Manager (Former Employee)
Brooklyn, NY

I worked at Family Dollar Stores full-time for more than a year

ProsWhat I like about Family Dollar was the customers are nice (most of them). Great Health Benefits and strong sales company. Easy to move up to management stay in a management position for a lease a year and you can get any job with better pay.

ConsVery low pay ($9 an hour) for assistant store manager and working 20-35 hours a week. No lunch breaks, no or little vacation time, and no employee discount. I was attracted by a former employee and what did family dollar do.........nothing. They do not care about their employee's safety at all. I HAD 7 RETAIL JOBS IN MY LIFE AND FAMILY DOLLAR IS THE WORST EMPLOYER I HAVE EVER WORK FOR AND KNOW.

Advice to Senior ManagementBetter pay for management. Better security. Better payroll.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Decent company for beginning Managment

Assistant Store Manager (Current Employee)
Lake Park, GA

I have been working at Family Dollar Stores full-time for more than a year

ProsRelatively Flexible Hours, available benefits

ConsRather demanding work, Under compensating pay

Advice to Senior ManagementPromote you store managers better, slightly better pay almost always means better output

Yes, I would recommend this company to a friend

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Good place to start!

Store Manager (Former Employee)
Springfield, MA

I worked at Family Dollar Stores full-time for more than 3 years

ProsVery good company to start with, you get a lot of experience from the ground up and can work your way up in the company very quickly.

ConsAs a Store Manager you must push 3/4 of the freight yourself and if your older that can be very hard to do, sometimes the help is not very reliable for showing up and the staffing is so low there is no one to call in, also they tell you that you will work 52 hr a week but you end up working 80 to 90 hr because of under staffing of the store.

Advice to Senior ManagementLet the Store Manager be the store manager not the stock boy, hire a stock person who's only job is stocking (not cashiering) 40hr a week and you will see a BIG improvement. Give more responsibility to the Asst. Manager. Have hiring and training stores in every area, then sent the person to their store, (McDs) methods. works very well.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Family Dollar Nightmare

Assistant Manager (Former Employee)
North Myrtle Beach, Horry, SC

I worked at Family Dollar Stores full-time for less than a year

ProsThorough training provided, pay is decent

ConsUnsanitary work environment, rude and disrespectful management, do not provide lunch breaks(even on 8-10 hour shifts) or 15 minute breaks unless you are a smoker, management stands around eating while ringing up customers, text and answer cell phones on sales floor, no form of loss prevention, unorganized, overall nightmare!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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OK place to work

Manager (Current Employee)
Matthews, NC

I have been working at Family Dollar Stores full-time for more than a year

ProsGreat mid-level management and talent.

ConsThe pay and benefits are below industry standards. Need to be improved greatly.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good customer Base, Bad base Management

Assistant Store Manager (Former Employee)
Allenstown, NH

I worked at Family Dollar Stores full-time for more than a year

ProsLoyal Customers, Good Benifits, Decent People

ConsIf an assistant is less than 1 yr experience they will take the fall alot for the stores Shrinkage. It also depends on the stores rep, fellow assist managers and the team work, WHere I worked There was backstabbing and sabotage by the other assistant who was there for 4 yrs and hasn't made management.

Advice to Senior ManagementWhen Ur suppost to b training an assistant for Manager role U should spend more than 8 hours with them for review of policies and how to run the business.. I recommend 20 hrs min..

No, I would not recommend this company to a friend

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Family Dollar is an absolutely HORRIBLE place to work if you want to be properly payed for what you have to do...

Assistant Store Manager (Former Employee)
Woonsocket, RI

I worked at Family Dollar Stores full-time for less than a year

ProsThe only pro would be that if you're an assistant manager, you're ALMOST always guarenteed 35+ hours

ConsIf you're an assistant manager, you get payed a little over 9 dollars per hour to start. The customers are mostly horrible. Management doesn't care about their employees and expects them to go above and beyond for such limited pay and recognition. You can spend every day cleaning the store top to bottom and the type of clientele that shops here will always ruin it immediately.

Advice to Senior ManagementPay your employees more if you want to keep them from stealing/leaving

No, I would not recommend this company to a friend

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Promises a lot, delivers little

Assistant Manager (Former Employee)
Richmond, VA

I worked at Family Dollar Stores full-time for less than a year

ProsSome people are quite nice.

ConsLack of training, upper management will lie and deceive. No breaks even in 10 hours days. May pay well but will not give hours enough to live on.

Advice to Senior ManagementPractice what you preach and keep your promises

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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