Family Dollar Stores Reviews

Updated August 3, 2015
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2.5
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Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
493 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

1,009 Employee Reviews

Sort: Popular Rating Date
  1. A Place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You can start off with no experience and with hard work you can work your way up in the company quickly. They offer health insurance, 401K and most locations can work around school. You get to meet many friendly people.

    Cons

    They expect you to work hard! You must be able to unload a truck, and stock it quickly. If payroll runs short, your hours get cut. Working retail during holidays are stressful.

    Advice to Management

    Continue to be positive to your employees and not remind them of only their mistakes. Be motivating and work hard and your employees will strive to be like you.


  2. Great store to work at

    Current Employee - Customer Service Representative in Camp Springs, MD
    Current Employee - Customer Service Representative in Camp Springs, MD

    I have been working at Family Dollar Stores (Less than a year)

    Recommends
    Recommends

    Pros

    You get to do a lot of things.

    Cons

    None that I can think of besides the fact that if you work part time you will be working probably one day a week.


  3. Family Dollar Stores of FL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Port Richey, FL
    Current Employee - Store Manager in Port Richey, FL

    I have been working at Family Dollar Stores full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Daily challenges and a great boss. District manager is superb and vacation and paid sick days are great.

    Cons

    Not enough hours budgeted for ASM's and CSR's makes it not possible 2 have 2 people on every shift leaving us shorthanded and unsafe.

    Advice to Management

    Budget more hours for employees so the stores can be kept in the best operating shape as possible.


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  5. Helpful (1)

    Asst mng

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Memphis, TN
    Current Employee - Assistant Manager in Memphis, TN

    I have been working at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you are lucky enough you get a great caring team.

    Cons

    They dont want to pay you and expect you to slave and protect company assets but you got too much insude work they want done at certain time but you have to spend alot of time watching people or they accuse you of failure to protect company assets.


  6. It's so-so

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Philadelphia, PA
    Current Employee - Customer Service Associate in Philadelphia, PA

    I have been working at Family Dollar Stores (Less than a year)

    Recommends
    Recommends

    Pros

    the management is pretty good depending on where you workand there's opportunity to move up in the company

    Cons

    for all the work you have to do as a CSR the pay is low and they don't really believe in taking breaks


  7. Not Much Has Changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aspen Hill, MD
    Former Employee - Anonymous Employee in Aspen Hill, MD

    I worked at Family Dollar Stores full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Room for advancement; always hiring

    Cons

    Low pay, long hours, no support

    Advice to Management

    None


  8. Not Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Haverhill, MA
    Former Employee - Assistant Manager in Haverhill, MA

    I worked at Family Dollar Stores

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    An easy place for management to work, with a very easy learning curve in terms of running a store.

    Cons

    The customers are definitely not the most kind and respectful. Be ready for issues if you work in an area that is considered "ethnic" or crime-ridden.

    Advice to Management

    Most of the bad traits of the company vary from store to store, so there is little that can be done to fix the situation on a national level.


  9. Where are the real leaders ?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Family Dollar Stores (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    You have the ability to grow within the company.

    Cons

    Once you grow to store manager the regional manager feels threatened and finds a way to get rid of you if your too good at what your job intells.

    Advice to Management

    Put the right people in the right positions if you truly plan on calling it a family oriented team and family.


  10. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Family Dollar Stores part-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you a good worker you will get the hours you need

    Cons

    No pay raise no ac and to many judgmental people in high authority


  11. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Milwaukee, WI
    Current Employee - Customer Service Representative in Milwaukee, WI

    I have been working at Family Dollar Stores part-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great employer, get paid higher than minimum wage, great place to grow

    Cons

    No store discounts,



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