Family Dollar Stores Reviews

Updated July 27, 2015
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2.5
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Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
494 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

997 Employee Reviews

Sort: Popular Rating Date
  1. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Family Dollar Stores part-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you a good worker you will get the hours you need

    Cons

    No pay raise no ac and to many judgmental people in high authority


  2. Allocator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Allocator in Matthews, NC
    Former Employee - Merchandise Allocator in Matthews, NC

    I worked at Family Dollar Stores (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed work environment. Great people

    Cons

    A lot of broken processes. An upgrade to their internal systems is needed. Along with with more transparency.

    Advice to Management

    Advice to management would be to be better communicators to your employees and other departments.


  3. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Milwaukee, WI
    Current Employee - Customer Service Representative in Milwaukee, WI

    I have been working at Family Dollar Stores part-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great employer, get paid higher than minimum wage, great place to grow

    Cons

    No store discounts,


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  5. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Jacksonville, AR
    Former Employee - Assistant Manager in Jacksonville, AR

    I worked at Family Dollar Stores (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great entry-level position, and to gain knowledge and skill sets.

    Cons

    Poor communication, low wages and fast turnover.

    Advice to Management

    Hire more suitable employees that are concern about giving great customer service.


  6. Helpful (3)

    Great store structure, no hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO

    I have been working at Family Dollar Stores full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Family dollar has an overall good process for all stores in place. They are consistent from store to store. Planners and Plan-O-Grams are easy to complete and read. They provide you with useful tools to understand your job.

    Cons

    The pay is extremely low, except Store Manager. For that reason, no one takes ownership or pride in their work. Turn-a-round is EXTREMELY HIGH. Also, your payroll per week is a set $$ amount. Therfore, your forced to hire people in at minimum wage in orger to save payroll to get task complete. And they work the STORE MANAGER like crazy due to low payroll budget

    Advice to Management

    Invest more money into your Assitant Managers. They will in return STAY with your company. Provide more payroll to complete task, OR you will keep loosing good managers.


  7. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Norcross, GA
    Former Employee - Sales Representative in Norcross, GA

    I worked at Family Dollar Stores part-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    I love cleaning and making the store look customer ready!! I also love going to work in a clean store knowing people will be happy.

    Cons

    Sometimes I get really rude customers. I love cleaning but sometimes it's really hard when our store is busy


  8. cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Putnam, CT
    Current Employee - Part Time Cashier in Putnam, CT

    I have been working at Family Dollar Stores part-time (More than a year)

    Pros

    fair pay great co workers

    Cons

    upper management could careless about employees. They only care about themselves

    Advice to Management

    get a clue Stop being so selfish.


  9. No too bad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores part-time

    Pros

    They start u off athe 9.00 hour. Most Co workers are nice. Able to move up in the company.

    Cons

    Takes a long time to move up. Lack of communication between district and store manager.


  10. Caring about employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you love customer satisfaction, Family Dollar is the place to work. Customer satisfaction is our #1 goal. If the customer is satisfied, we know they will shop with us again. Family Dollar prices are competitive, we strive to have the latest products at the best price.

    Cons

    Family Dollar safety of the employees have become a problem. Due to recent robberies, The Family Dollar Company has not satisfied the workers with adequate security. The safety of the workers should be a #1 priority. The pay is not enough to compensate the amount of work required, and the hours are not enough to sufficiently cover the expectations of the store.

    Advice to Management

    create a schedule that is conducive to all employees. Fairness is expected.


  11. Helpful (1)

    Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Elyria, OH
    Current Employee - Sales Associate/Cashier in Elyria, OH

    I have been working at Family Dollar Stores part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good customers Good co Workers Love my job Good pay

    Cons

    None yet Crime/ fear to get robbed Some peoples actions

    Advice to Management

    Thank you for my job.



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