Family Dollar Stores Reviews

Updated March 28, 2015
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2.4
801 Reviews
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Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
420 Ratings

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)

Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Pros and Cons

Employee Reviews

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  1. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Binghamton, NY
    Current Employee - Store Manager in Binghamton, NY

    I have been working at Family Dollar Stores full-time (more than 5 years)

    Pros

    The salary is fairly good for the area and there is room to grow within the company. You have fairly good control over your store.

    Cons

    Although you make a competitive salary for the area a lot is expected for that pay rate. The hours you put in range from 52 per week to over 80 a week because they often cut the payroll below a reasonable level. Constant changes to the upper management create a very chaotic work environment.

    Advice to ManagementAdvice

    Create an environment that you would want your family to work in. Stop the revolving door I have been through four regional managers and six district managers in six years and seen over 40 store managers come and go from only 23 stores. Don't just say you want to retain team member mean it and create a culture where that is likely

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Wonderful place to work...and Grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Family Dollar Stores full-time (less than a year)

    Pros

    Wonderful place to learn retail if you don't know it and fantastic place to further your experience if you do. I have been a store manager for about 6 months now and am already looking to advance my career further. With the right people and the right attitude, this is the best place to work. There is so many opportunities for advancement it can make ones' head spin.

    Cons

    My only gripe is that there are constant resets. But if that is all there is to complain about, I'll be happy with it. :D

    Advice to ManagementAdvice

    Keep looking for the best in people. Give store management more time to complete resets and the budget that will accomplish it even if it is going over a little on the back end. Presentation through better resets will sell alot more than not.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Parkersburg, WV
    Former Employee - Sales Associate in Parkersburg, WV

    I worked at Family Dollar Stores

    Pros

    Flexible Work Schedule, good work life balance

    Cons

    Pay is not very good.

    Advice to ManagementAdvice

    Listen to your educated employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. work issues and spirit of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Denver, CO
    Former Employee - Assistant Manager in Denver, CO

    I worked at Family Dollar Stores

    Pros

    good company good prices lot of locationd

    Cons

    none the company has many locations so they are close to home

    Advice to ManagementAdvice

    clean up some of the store

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Loved the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Set Up Crew in Clio, AL
    Former Employee - Set Up Crew in Clio, AL

    I worked at Family Dollar Stores

    Pros

    I enjoyed meeting new people, wor!king with the set up crew was interesting & never a dull moment ...at the end of the day. the job left a feeling of accomplishment!

    Cons

    Hard work, but enjoyable....nothing negative to say

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Lots of Work, Great Growth Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Brooklyn, NY
    Former Employee - Assistant Manager in Brooklyn, NY

    I worked at Family Dollar Stores full-time (more than a year)

    Pros

    You can start out as a cashier here and become a field manager within a few years. I started out as an assistant manager. There is a lot of room for growth especially if you go to college, you can skip a lot of steps. Health insurance, 401K, and discounted Family Dollar Stocks as well.

    Cons

    A lot of the work is not fairly distributed amongst employees. As a cashier at 7.25 hours are not fairly distributed.

  8. Ok company to work for. Very easy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Warren, MI
    Current Employee - Customer Service Representative in Warren, MI

    I have been working at Family Dollar Stores

    Pros

    Weekly paychecks are a bonus

    Cons

    expect alot out of you for little money

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. I was a asst. manager then store manager , I loved working with the customers, and my crew, I'm willing to start my way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unemployed At Moment/Was A Store Manager in Tampa, FL
    Former Employee - Unemployed At Moment/Was A Store Manager in Tampa, FL

    I worked at Family Dollar Stores full-time (more than 3 years)

    Pros

    Customers , the job experience, the smiles on faces after they walk out of the store with what they came in looking for , or giving them the customer service we in return would like when we visit a store knowing that they will be a return customer in future due to your service

    Cons

    long hours . cashiers not coming in for their shift

    Advice to ManagementAdvice

    some store management forget that they started out as cashiers, stockers , and forget about their employees being human , and not just people who work for their stores

    Recommends
    Positive Outlook
  10. My experience at this company has been wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Newburgh, NY
    Current Employee - Customer Service Representative in Newburgh, NY

    I have been working at Family Dollar Stores

    Pros

    As far as I have seen the managers schedule your hours around your personal schedule and all the employees get along

    Cons

    As a cashier you are responsible to unload boxes, stock shelves, and clean the store on your own while still waiting on customers

    Recommends
    Positive Outlook
  11. Lots of learning opportunities - if you seek them out yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Buyer in Charlotte, NC
    Current Employee - Associate Buyer in Charlotte, NC

    I have been working at Family Dollar Stores full-time (more than a year)

    Pros

    I moved departments and am now happy with my managers, etc. The work is very fast-paced but that is what keeps me energized.

    Cons

    Company as a whole is extremely old-fashioned and NOT in favor of change - even if the change would improve efficiencies, etc.

    Recommends
    Neutral Outlook

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