Family Dollar Stores Reviews

Updated July 1, 2015
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2.5
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Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
468 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

951 Employee Reviews

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  1. Helpful (2)

    assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    I worked at Family Dollar Stores (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I knew my job, friendly customers

    Cons

    You don't get much family time, especially if someone calls in a lot

    Advice to Management

    n/a


  2. Helpful (3)

    Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager/Cashier in Cutler, CA
    Former Employee - Assistant Manager/Cashier in Cutler, CA

    I worked at Family Dollar Stores full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Some people were decent enough to continue friendships with, even outside work.

    Cons

    From District manager on up, they do not fully understand the hours needed per store to fully cover the amount of customers that shop different stores.

    Advice to Management

    To corporate, learn the temperatures before controlling how you save by not keeping shoppers and associates cool during the hottest months of the year.


  3. Helpful (1)

    Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    To have a job to make money

    Cons

    You will hate working with the public because family dollar customers are rude.

    Advice to Management

    Give your employees more money.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Past store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Portsmouth, VA
    Former Employee - Store Manager in Portsmouth, VA

    I worked at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    it is good pay if you are experienced in the retail field,benefits are good,if need time off can get it but a lot of paper work for leave of abscense

    Cons

    hours,always on call no extra pay so wotc will catch up with this company one day

    Advice to Management

    ez


  6. Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love working for Family Dollar. The pay is good and hours worked are decent. Good work life balance.

    Cons

    The benefits are a little pricey. Not to happy with the town that the DC is located in.


  7. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phila, PA
    Current Employee - Store Manager in Phila, PA

    I have been working at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Big selection of products great prices.

    Cons

    Hard physical work. Upper management cutting payroll constantly.


  8. Relaxed office environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Matthews, NC
    Current Employee - Anonymous Employee in Matthews, NC

    I have been working at Family Dollar Stores full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No hoity or pretentious buyers here. Everyone is focused on driving margin and sales here. Very collaborative environment, solid company invested and interested in the customer.

    Cons

    Lots of uneasiness about dollar tree merger. Some people can be really rigid about processes. Otb process needs more structure.

    Advice to Management

    Keep driving change in all areas as the face of retail is changing


  9. Helpful (3)

    Not all bad, but.........

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Clintwood, VA
    Former Employee - Assistant Manager in Clintwood, VA

    I worked at Family Dollar Stores part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working at Family Dollar had potential to be a decent job, but it wasn't. My location was close to home, and there was no problem getting along with the other employees.

    Cons

    When I was hired, I was promised a full time position. I was told I would go for 2 weeks training and then start work at my home store. After 1 week of training, I was placed at my home store and expected to be familiar with all the things that were supposed to happen during the 2 week training. I constantly ran into issues that I had no knowledge of because they had never been mentioned to me whatsoever. I did get paid 40 hours for that 1 week of training, but I never got the mileage pay I was promised for going out of town. Once I was at my home store, I NEVER ONCE WORKED A 40 HOUR WEEK. The average week was 28 to 30 hours, and they claim that is full time. They make you work 4 or 5 hours a day, never a normal 8 hour shift so you are obligated 5 and 6 days a week like you would be with a full time job, but you only get a part time paycheck. There is no managing involved with being an assistant manager. My duties were either opening or closing the store, and the rest of the time I was simply a stock boy. I was supposed to stock hundreds of boxes of merch, even when the shelves were already full. They use an automatic replenishment system to order inventory, and it is terribly flawed. We received WAY MORE stuff than we needed each week. Every single carton must be unloaded by hand, because there is no forklift, and often 1 person had to do it by themselves even when we had 1000 or more boxes coming. The stock room was so full that at times you literally could not walk. Payroll budget is kept at a bare minimum, so you have nobody to help stock the massive amount of merch that you have on hand. They make you fill the shelves so full that the items fall in the floor every time somebody touches them. It's a mess. Also, they won't let you control the heating or air conditioning because they are afraid it will cost too much. They keep it nice and hot in the store all summer long, and customers even complain. The computers and registers are very old and outdated.

    Advice to Management

    Please please PLEASE get rid of the automatic inventory replenishment. I does not work. And by the way, if you refuse to allow employees to control the heating and air, you need to turn it off in your office too so you can be miserable like everybody else.


  10. Helpful (1)

    The store just remodeled so the 1st few days were unloading heavy boxes & building shelves.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lafayette, LA
    Current Employee - Customer Service Representative in Lafayette, LA

    I have been working at Family Dollar Stores full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The atmosphere was nice. Some days it can be slow and boring.

    Cons

    Unloading from the truck can be heavy. So think about how much you can handle and obtain help when needed.

    Advice to Management

    Having patience and encouragement makes the employees looking forward to working for the company.


  11. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, in Matthews, NC
    Current Employee - Director, in Matthews, NC

    I have been working at Family Dollar Stores full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    lots of changes and currently going through a merger



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