Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated December 22, 2014
Updated December 22, 2014
695 Reviews
2.3
695 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
379 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Hiding manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Move up the company fast if you work hard

    Cons

    Work hard for little money

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    I was sort of lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Pros

    At the time I worked with an awesome team of people and equally amazing manager. We often had get-togethers after work hours to blow off steam and I was fortunate enough to stay with the company long enough to get to know the customers. Looking back at that year now, I think it was great compared to the things I have to deal with despite all the drama and bad days at work.
    It's ridiculously easy to move up...but it's hard work once you get there. I was made Service Assistance/Assistant Manager really fast and had to step down because it was much too overwhelming.

    Cons

    Benefits suck so much, you are better without it.
    You are a work mule.
    Upper management expects way too much work to be done for little pay.

    Advice to ManagementAdvice

    Please pay employees better and offer better benefits. It would reduce the turn-over rate and show you care about your employees about as much as your customer base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good overall place but somewhat crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Family Dollar Stores

    Pros

    Opportunity for internal advancement. Some departments are better than others. Some allow for flexible hours, work from home and career paths.

    Cons

    High turnover with executive and senior leadership has lead to lack of focus, unclear strategy and overall distrust. Currently in the process of potentially going through a merger. Recently laid off over 150 employees.

    Advice to ManagementAdvice

    Be consistent, be decisive in making decisions and have a strong and well communicated strategy and plan .

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Pros

    they were always willing to work around my schedule

    Cons

    a lot of people kept quitting so i always got called in last minute

    Advice to ManagementAdvice

    more training time

  6.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Family Dollar Stores

    Pros

    You learn multitasking skills. It was a satisfactory first job and gives you an outlook of what type of activities could be in other sale departments.

    Cons

    It can be overwhelming sometimes. Every now and then a costumer will be difficult to work with.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Up to date Review of Kamas Store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kamas, UT
    Current Employee - Sales Associate in Kamas, UT

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    We have friendly co workers and a fast passed fun environment to work in. Customers always seem to be pleased with our work and we seem to work together as a team.

    Cons

    As an sales associate I am only capable of part time. My opinion on this would be to raise the part timers to full time if needed. As I have to maintain two jobs to support my family, I'd love the stability the company would bring to my family if I could only work for them and full time.

    Advice to ManagementAdvice

    Keep doing what they are doing. Involve each other in sales goals and maintain the store daily. Also, keep up the good job with the customers!!!

    Recommends
    Positive Outlook
  8.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Reasonable hours, understanding management

    Cons

    Family dollar has a problem with accommodating with dr restrictions

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It was alright, but they were very understaffed due to poor funding from HQ.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Pros

    Great people to work with, and lots of hours.

    Cons

    Lots of hours because they were so understaffed.

  10. 1 person found this helpful  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time

    Pros

    For the most part, the hourly employees are fun to work with.

    Cons

    Very high turnover, due to low hourly pay. Managers over worked and under paid. Upper management communication to store managers is horrible.

    Advice to ManagementAdvice

    Listen to store managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    What kind I say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Family Dollar Stores

    Pros

    The co workers are nice.

    Cons

    Its a lot of hard work with little or no home life

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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