Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated December 22, 2014
Updated December 22, 2014
695 Reviews
2.3
695 Reviews
Rating Trends

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Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
379 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A great company if your willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fairhaven, MA
    Current Employee - Assistant Manager in Fairhaven, MA

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    Interacting with customers on a daily basis. Able to move up in ranks if you are dedicated and a hard worker. Always busy and something to do.

    Cons

    Need more hours so employees needs can be met. Aisles are narrow and the bulk of the freight comes in one day.

    Advice to ManagementAdvice

    District managers should interact with PT and FT associates more. Both parties will benefit from their feedback. Run contests, add excitement to stores. And give a pat on the back for a job well done.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I was Asst. Mgr. So I did everything the manager did I opened and closed and did deposits. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Holland, MI
    Former Employee - Assistant Store Manager in Holland, MI

    I worked at Family Dollar Stores full-time (more than an year)

    Pros

    The customers. It was a fun job

    Cons

    Real heavy lifting at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Challenging and Fullfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Springdale, AR
    Current Employee - Store Manager in Springdale, AR

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    This company has great training programs and access to many extras that most employees are oblivious to due to lack of interest to educate themselves some. Everything you need is right there in front of us. Just have to want it.

    Cons

    Would really love some more payroll to run the store during the day.

    Advice to ManagementAdvice

    Please understand that in order for us to run these stores 100% We need to have two people in the store at all times. This is important. Someone to tend the front and someone to tend the back. It'd be less dangerous also if we weren't by ourselves more than half the day.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Family Dollar Stores

    Pros

    Nice company, decent money & good benefits

    Cons

    Short payroll, lack of management experience

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A positive and enjoyable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temporary Customer Service Representative in Vansant, VA
    Former Employee - Temporary Customer Service Representative in Vansant, VA

    I worked at Family Dollar Stores part-time (less than an year)

    Pros

    I liked the relatively laid back atmosphere that this particular store offered. The co-workers were very helpful and friendly. I only held a temporary position (remodeling) but definitely enjoyed my time there. Management (store and project managers) were also good to deal with.

    Cons

    None that really stood out during my stay. If I had worked here longer, my view on this matter would likely be more insightful.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    receiving checker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiving Checker in Marianna, FL
    Former Employee - Receiving Checker in Marianna, FL

    I worked at Family Dollar Stores full-time (more than an year)

    Pros

    great hours great coworkers great training

    Cons

    working over night from 9pm to 5-7am really will take a toll on you

    Advice to ManagementAdvice

    none all is really good with management

    Doesn't Recommend
    Neutral Outlook
  8.  

    Work in the Distribution Center on the non-conveyor belt side. Operate a PIT vehicle in pulling three pallets at a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Bulk order Fillar in Matthews, NC
    Current Employee - Bulk order Fillar in Matthews, NC

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    The over time is time and a half and given out each week. Management is very keen on listening to employees feedback in pulling merchandise. The Break rooms are very relaxing and resourceful in dealing with a stressful day.

    Cons

    No A/c or Heat IN THE WAREHOUSE. no unexcused absences. Must consistently keep a close eye on merchandise pulled when operating the PIT equipment.

    Advice to ManagementAdvice

    Keep a closer eye on order fillars assignments.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Family Dollar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    Great company to grow with.

    Cons

    If you are a store manager, you are guaranteed to work over 55 hours if you want your store right.

    Advice to ManagementAdvice

    Learn from your staff as well as coach to excellence

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Lovely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager in Wiscasset, ME
    Current Employee - Assistant Manager in Wiscasset, ME

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    The good thing is that u have fun working for them customers are awesome u always get some bad but more good

    Cons

    The bad things about family dollar is the heat in stores is unbearable. the pay is not good. For an assistant manager u should be starting out at 10 an hour nobody can live off of 8 an hour it's in possible nowadays

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    my experiance was good learned alot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores full-time (more than 3 years)

    Pros

    i got promoted to assistant manager at family dollar i worked hard an got my job done

    Cons

    there was no training it was fast paced an quick enviorment

    Advice to ManagementAdvice

    the company is a good company to work for

    Recommends
    Positive Outlook
    No opinion of CEO

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