Family Dollar Stores Reviews

Updated April 19, 2015
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2.4
843 Reviews
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Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
434 Ratings

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)

Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Pros and Cons

Employee Reviews

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  1. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX

    I worked at Family Dollar Stores

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits were decent. and thats about it. I really didn't see any room for advancement even though they would post jobs internally.

    Cons

    Youre in the store alone until atleast 2:00, youre a sitting duck to get robbed, you can't keep up with everything they require daily because youre there alone most of the time. and having to wait on customers, customer theft is rediculous, If you have a mind upper management finds you threatening, you have to work a minimum of 52 hours a week, they talk about work life balance but thats all they do.

    Advice to Management

    Get new upper management

  2. Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Cleveland, OH
    Current Employee - Cashier in Cleveland, OH

    I have been working at Family Dollar Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexi hours and pay was pretty good for it being a part time job. Co workers were pretty good.

    Cons

    I don't really have any negative things to say it was a pretty ok job for the time being and I would work there again.

    Advice to Management

    I'm bad at advice so I have none to really give out except maybe hiring more people we were always understaffed

  3. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Clintwood, VA
    Current Employee - Assistant Manager in Clintwood, VA

    I have been working at Family Dollar Stores full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I am typing this to satisfy the 20 word minimum requirement for this section. I am typing this to satisfy the 20 word minimum for this section.

    Cons

    The job itself isn't bad, but I was led to believe it was a full time job which IS NOT TRUE. I have been working less than 30 hours a week. Payroll budget is always cut to the bare minimum. There isn't enough manpower to handle the stocking duties, especially since the weekly truck delivery includes a ridiculous amount of overstock. Each week we get way more than we need, we don't have enough help stocking it, and we don't have room on the shelves or in the stock room to store it. At least 50% of what we receive is not needed. Also, we are not allowed to control our own heating and cooling system. The heat of summer hasn't even arrived yet, and we are already having to prop the front doors open and use fans. Customers ask every day "Why is it so hot in here?"

    Advice to Management

    PLEASE stop sending over 1000 pcs on the truck when we really just need 400. We have no place to put it.

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  5. csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Riverdale, MD
    Former Employee - Customer Service Representative in Riverdale, MD

    I worked at Family Dollar Stores part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Paid weekly , and the work was easy.

    Cons

    Low budget, minimum wage for those who do mostly stocking rather than run the register, and not enough time to empty the back room in between trucks

    Advice to Management

    Raise the budget

  6. Best company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ashley, IN
    Current Employee - Anonymous Employee in Ashley, IN

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    Great leadership, growth potential, easy/fun work.

    Cons

    Not mant cons, longer work days sometimes

    Advice to Management

    Your doing a great job.

  7. Assistant manager

    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Family Dollar Stores

    Pros

    Long shifts so more days off.

    Cons

    They pay a little above min. wage.

  8. I was once a Cashier at Backyard Burgers in Cleveland, MS, so I have experience on stocking, and handling cash well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Memphis, TN
    Former Employee - Sales Associate/Cashier in Memphis, TN

    I worked at Family Dollar Stores full-time (more than a year)

    Pros

    Its good to work at a fast and steady pace.

    Cons

    Not good to work while you have an attitude

    Advice to Management

    I'm ready and willing to work..

  9. Tasking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in San Antonio, TX
    Current Employee - Assistant Manager in San Antonio, TX

    I have been working at Family Dollar Stores full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fairly Decent Pay and Advancement Opportunities

    Cons

    Lack of Team Effort, Sketchy Hours, Poor Job Training, Unorganized Work Environment

    Advice to Management

    Appreciate your hard working employees, they are the cogs that keep you running

  10. A lot of work, but the good thing is you get overtime pay on Sundays and holidays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Hyde Park, MA
    Former Employee - Assistant Store Manager in Hyde Park, MA

    I worked at Family Dollar Stores (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed store management. Usually flexible scheduling with the manager as long as you can find someone to cover. Other employees are generally very easy to get along with.

    Cons

    Can get busy really quickly. Things get very redundant and you'll hate to do the same thing every single day.

    Advice to Management

    Stop hounding store managers about little things because they become obsessed with getting it right and really puts us employees in a real uneasy situation

  11. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Charlotte, NC
    Former Employee - Store Manager in Charlotte, NC

    I worked at Family Dollar Stores full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Its a job with benefits and It is with a stable company other than that can't think of any more pros

    Cons

    Work weeks average 70 hours 6 or 7 days a week. Upper management is very brutal in their handling of subordinates.

    Advice to Management

    Loosen up on payroll restrictions and turnover would decrease which would ultimately balance out on the bottom line.

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