Family Health Centers of San Diego

  www.fhcsd.org
  www.fhcsd.org
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Family Health Centers of San Diego Reviews

Updated September 1, 2014
Updated September 1, 2014
24 Reviews
3.1
24 Reviews
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Family Health Centers of San Diego CEO Fran Butler-Cohen
Fran Butler-Cohen
17 Ratings

Employee Reviews

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  1.  

    A mission driven organization with a healthy respect for the bottom line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Services  in  San Diego, CA
    Current Employee - Support Services in San Diego, CA

    I have been working at Family Health Centers of San Diego full-time for more than 3 years

    Pros

    Family Health Centers truly cares about the mission and the people they serve. They look out for the needs of the patients and find ways to meet that need. But, they also understand that they have to maintain a sound financial footing if they want to stay in business, or better yet, expand their services to care for more people.

    Cons

    It is a passionate team that works very hard to meet their mission. This is not a job for a slacker or someone looking for a easy 9-5 place. But, if you are willing to work hard, you can go home at night knowing that you have helped a lot of families.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's good until it's bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Speech Language Pathologist  in  San Diego, CA
    Current Employee - Speech Language Pathologist in San Diego, CA

    I have been working at Family Health Centers of San Diego full-time for more than a year

    Pros

    - Job security
    - Benefits
    - Good cause
    - competitive pay spending on position
    - Annual 3% raise

    Cons

    - Unprofessional support staff
    - Under-trained, inexperienced clinicians, with little guidance from supervisors
    - Disrespected my colleagues, support staff, supervisors, management
    - The goal is about quantity not quality
    - Overworked and forced to treat sick children, therefore clinicians are continually sick
    - Unsanitary working environment
    - Huge turn-around
    - Management has a strong power over staff and fires all supervisors who question policies and attempt to support those below them

    Advice to ManagementAdvice

    - Read the exit surveys from your former staff and actually listen
    - Allow change to occur
    - Attempt to lower stress levels in your department

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great experience for college graduate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at Family Health Centers of San Diego full-time for more than a year

    Pros

    The majority of the people who work here are hard-working team players and it's easy to make lifelong friends here. I did not use the health benefits, but heard that they were comparable to those offered by Sharp or Kaiser. Time-off accrual is at a decent rate. Company values motivate employees to continue growing within the company.

    Cons

    Compensation is generally much lower than other employers within San Diego county, but this is expected since it is a non-profit organization. Some members of management can be very difficult to work with.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    High stress, nice staff, mgmt doesn't value providers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician Assistant  in  San Diego, CA
    Current Employee - Physician Assistant in San Diego, CA

    I have been working at Family Health Centers of San Diego full-time for more than 3 years

    Pros

    -See very interesting pathology, higher acuity practice than you'd find anywhere else.
    -Staff & providers are supportive, friendly, and have good integrity.

    Cons

    -Management's only priority is how many patients you see in a day, they don't value employees so there's a high turnover rate at Logan.
    -Extremely low pay for providers.
    -Most sick leave is taken away from vacation time.
    -Stressful, complex population but still only 15 minutes to see each patient.

    Advice to ManagementAdvice

    Focus on keeping staff/providers happier and less overworked, less stressed so that they won't quit as soon as they can find something better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    My dream job within the company became the worst experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Family Health Centers of San Diego full-time for less than a year

    Pros

    Patients would recognize my hard work

    Cons

    Too much gossiping. Supervisor says we are a team but yet the staff is not willing to be a team. They expected me to know all these things being new there. And the MAs would tell me that they didn't get any more training that why should they train me more. The staff criticize me and complain about me everytime. I think they complained about me too much because I tried to get along with the supervisor. I loved my supervisor even if she let me go but I don't know why her MAs complained about her so much. I learned so much from her and I thank her for that. From now on I hope the best to that clinic. They lack communication as a team. But to criticize staff they are so good. So disappointed because I really liked that company but the staff made me think the opposite.

    Advice to ManagementAdvice

    If we are 'family' then why living in fear in what the other staff would judge other staff and not help us instead rather complaining to supervisor how bad a person is doing especially new people

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great people but hard work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Health Centers of San Diego

    Pros

    Nice people, many really interested in making a difference.

    Cons

    High turnover due to long hours and limited vacations.

    Advice to ManagementAdvice

    Real sick days so that people don't come in sick in order to save their vacation days.

  8. 1 person found this helpful  

    Long-term job satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  San Diego, CA
    Current Employee - Supervisor in San Diego, CA

    I have been working at Family Health Centers of San Diego full-time for more than 10 years

    Pros

    Worked here for over a decade full-time. I would never consider leaving here. My coworkers rare like family and the benefits are excellent. Every day I come to work I honestly feel I am helping people, especially because they struggle to get by, and the health center means so much to them. It feels good to know I play a part in helping people overcome their health issues.Our CEO is always expanding our services so we can reach more people, and the ability to achieve grants helps us work with hard-to-reach and often ignored populations.

    Cons

    Former workers should quit trying to hurt the health center with their toxic rants. They need to just move on. Wish there were more night clinics for people work days.

    Advice to ManagementAdvice

    With so many uninsured we need more sites, more transportatation and more social services.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    My Team at Family Health Centers is my second family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health
    Current Employee - Mental Health

    I have been working at Family Health Centers of San Diego full-time for more than 8 years

    Pros

    In my 10 years here, I have seen & experienced professional growth. FHC truly lives up to their standards of excellence. My team is my second family and I enjoy coming to work each day. FHC offers flexibility for employees who are attaining a higher level of education, CEU contibrutions, loan repayment opportunities, wonderful supervision, and in-service experiences. Providers really care for their patients and go above and beyond to help them attain their goals.

    Cons

    Because of our rapid growth, it can be a challenge to find experienced providers who not only have the required professional background, but also are willing to adhere to our standards of excellence and standards of conduct.

    Advice to ManagementAdvice

    As the company continues to grow, do not loose the sense of family that is so strong today!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Exceptional, mission driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Diego, CA
    Former Employee - Director in San Diego, CA

    I worked at Family Health Centers of San Diego full-time for more than 8 years

    Pros

    This is a wonderful organization. The mission is to make sure everyone has access to health care, and every decision and action centers around achieving this goal. It's not a place for slackers- employees are expected to be high performers that care about their patients and work. Good performance is rewarded with annual pay increases, great benefits (for employee and family members), and generous time off (all employees start with 15 PTO days a year + paid holidays.)

    The CEO expects a lot from her team, but that is not a surprise from someone who helped grow the organization from one small clinic in Barrio Logan to one of the largest health centers in the nation. She doesn't just give orders, she helps get the work done and she is a great mentor for anyone that wants to work hard and get ahead.

    The best part about working at Family Health Centers of San Diego is the impact you make in the patients' lives. You help people at pivotal, scary moments in their lives, like when they are just diagnosed with breast cancer or HIV or their child is sick. You're part of a team that ensures they get access to the care they need (regardless of whether they have insurance), and helps them get back on their feet. You always leave at the end of the day knowing that you made a difference.

    Cons

    Working with disadvantaged patient populations isn't always easy. You have to be willing to go the extra mile for patients that are facing many personal challenges and aren't always immediately appreciative. But, in the long run, the pros vastly outweigh the cons.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    It depends on your job at FHCSD as to whether you can be successful or not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LCSW Or Psychologist
    Former Employee - LCSW Or Psychologist

    I worked at Family Health Centers of San Diego full-time for less than a year

    Pros

    Wonderful benefits & pay; good co-workers; great clientele: that is, you should enjoy working with an underserved & diverse population; clean facilities.

    Cons

    Poor staff training; changes come from the top; computer backups are shut down at the closing hour making it impossible to catch up in any way, if needed; lack of support in requesting ADA accommodation (my experience, so don't request until you are past your 90 day performance review); the telephone scheduling system is mediocre. Many PSR's can't tell what the schedule is for each facility; Clinicians expected to talk to patients while typing on a computer the whole time.

    Advice to ManagementAdvice

    While the outside presentation to the public is outstanding, the staff, communication & policy infrastructure is weak. Staff need consistent training & a training manual for their job title. You can not know what it is like to do a job on the frontline if you sit from afar. I challenge you to follow a staff member for a DAY. Try it again with a different type of position. And again. Consider helping the employee who may be new & felt to have "excellent clinical skills" but struggling in one area. Let's help each other. Be genuine. Focus on the patient & provide exceptional care.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Family Health Centers of San Diego Response

    Apr 3, 2014Social Media Coordinator

    Thank you for taking the time to leave feedback regarding your time as an employee at Family Health Centers of San Diego. We appreciate the positive feedback regarding our benefits, compensation and ... More

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