Family Preservation Services Reviews

Updated March 4, 2015
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2.5
18 Reviews
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Roeathea Butler
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Employee Reviews

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  1. More lows then highs but I stuck with it because I enjoyed the work with my clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapeutic Day Treatment Counselor
    Former Employee - Therapeutic Day Treatment Counselor

    I worked at Family Preservation Services full-time (more than 3 years)

    Pros

    -Access to online continuing education
    -Given a choice about working during the summer
    -Average pay
    -Caring supervisors

    Cons

    -Often had to do paperwork at home off the clock without pay
    -Management at times invaded boundaries. Calling after hours and on weekends for non-emergency work matters.
    -Unprofessional behavior from some in management. Sharing personal matters about employees with nonessential individuals
    -Not reimbursed for mileage for home visits (which were required on a monthly basis - at least)
    -Redundant and excessive paperwork
    -Supervisors overloaded which prevented them from fully assisting with crisis when needed
    -Difficult to maintain balance between professional and personal life. Urged to practice self-care but nothing was in place to ensure counselors were able to do this without repercussions (if took time off)

    Advice to ManagementAdvice

    Put into place a system that would allow counselor a few hours each week away from the school setting to complete paperwork while being paid without distractions. Reimburse for mileage. Dip into profits and hire more supervisors/TDT coordinators to spread out responsibilities to enable supervisors to be available to their counselors during emergencies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. I loved it

    Former Employee - In-home Counselor in Rockbridge Baths, VA
    Former Employee - In-home Counselor in Rockbridge Baths, VA

    I worked at Family Preservation Services full-time (less than a year)

    Pros

    Great People to work with in Staunton, VA

    Cons

    Long driving distances in rural mountains but compensated well for it.

  3. In-Home ACT Services

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Preservation Services

    Pros

    Good starter position for gaining experience in the field of mental health. Variety of clients. Never boring, very unpredictable days.

    Cons

    Safety concerns regarding transport of severely mentally individuals were largely ignored. Long hours. High turnover and issues with team cohesiveness.

    Doesn't Recommend
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  5. Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Preservation Services full-time

    Pros

    Free online training is available

    Cons

    Inconsistent messages from management. Little to no direction. Harsh reprimands. Departure from clinical best practices in favor of profit. Zero transparency. No value of personal time. Does not support healthy boundaries. Low pay. Nor possible to please superiors. Fear culture.

    Advice to ManagementAdvice

    Start over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Abusive company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Child Welfare Case Manager
    Former Employee - Child Welfare Case Manager

    I worked at Family Preservation Services full-time

    Pros

    The people that are attracted to social work are the best people to work around that is for sure.

    Cons

    The company and the management abuse the employees on the regular. There were conflicting messages on working overtime, impossible case loads and no help from management.

    Advice to ManagementAdvice

    Decide if you are running a business or a charity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Values money over people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Management
    Current Employee - Regional Management

    I have been working at Family Preservation Services full-time (more than 5 years)

    Pros

    The counseling field is a very meaningful area of work. Developing relationships in the community and among co-workers is a plus.

    Cons

    Executive Leadership values money over clinical integrity. The push is to grow/sell with little emphasis on managing the clinical aspect of programs. Leadership often hires based on friendships. Inequality of pay among people in similar positions. It is difficult to maintain a positive work-life balance at this company. Very little is spent on developing staff through trainings or education.

    Advice to ManagementAdvice

    State Leadership should develop employee morale. Practice what you preach--FPS is a strengths based agency but leadership does not focus on the strengths of their staff, they only focus on the weaknesses. Very little respect is given to staff by State Leadership. Lots of turn over among Regional Management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Money comes first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counselor in Winchester, VA
    Former Employee - Counselor in Winchester, VA

    I worked at Family Preservation Services full-time (more than 5 years)

    Pros

    co workers are generally great
    schedule is ok

    Cons

    The pay is WAY low for the amount of work that the employees are expected to do and for the level of education that is required.
    Management consists of arrogant queen bees that have no people skills and absolutely no clue of what's going on.
    The clients should come first, but all this company cares about is money, very much to the clients and employees disadvantage.
    Employees are pushed to work extra hours with the promise of extra pay, but then there are a million excuses as to why there is no extra pay in the end. The school counselors have the option to work during the summer, but are threatened to lose their job if they don't work. Pay during summer is just slightly above minimum wage (and this is for a master's level and in many cases licensed counselor)
    The company is losing clients and employees left and right, due to the fact that competitors provide better service and care. This company is not going to last much longer!
    Employees are not appreciated and treated like dirt. Management is unprofessional and looks down in a very degrading manner on anyone below their level

    Advice to ManagementAdvice

    appreciate your employees, they are the reason you are making the (undeserved) big bucks.
    Raise the pay and provide some decent benefits. Better yet, find a new job - in a different field and let someone competent do your job!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful

    All about the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counselor
    Former Employee - Counselor

    I worked at Family Preservation Services full-time

    Pros

    co-workers are the only positive thing about this company

    Cons

    everything!! Considering the level of education needed for any jobs with this company, the pay is pretty pathetic. The benefits totally suck and recent change in management turned the last ounce of hope for this company into a total disaster. They give a crap about their employees and only care about profits.

    Advice to ManagementAdvice

    Start caring about your employees and clients, or you will go under sooner or later! Employees are leaving left and right and the bad reputation is locally known among competitive agencies and customers, which is why you are not getting contracts. If you increase educational expectations, start increasing salary!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful

    lasted one month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - School Based Therapist in Asheville, NC
    Former Employee - School Based Therapist in Asheville, NC

    I worked at Family Preservation Services full-time (less than a year)

    Pros

    Free supervision, plenty of opportunities for clinical growth. relatively speaking, fps offers a wide range of services in a region (Asheville) where mental health services are poorly lackingada

    Cons

    24k base salary is beyond ridiculously low
    toxic work environment
    they are a FOR PROFIT organization, profiting on the backs of lowly paid masters level therapists and the medicaid funds of clients served.

    Advice to ManagementAdvice

    raise the pay for counselors by about 10k per year and your turn over will lessen. company vehicles for staff that must work in the community. staff laptops with appropriate software. make the office a more welcoming environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adult Therapist in Asheville, NC
    Former Employee - Adult Therapist in Asheville, NC

    I worked at Family Preservation Services part-time (less than a year)

    Pros

    The work is meaningful and the clients are interesting. The other therapists are all great: supportive, friendly and hard working. They really care about the people they work with.

    Cons

    The pay is miserable. The hours are very long. Although the company provides supervision, it is very uneven in quality. Management is focused on profit and not on client welfare "get them in and get them out" is the philosophy. The technology resources are minimal. Communication between management and the therapists is inadequate, slow and often misinformed.

    Advice to ManagementAdvice

    Treat employees with respect and clients with compassion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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