Family Preservation Services Reviews

Updated July 26, 2015
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26 Employee Reviews

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  1. In-Home ACT Services

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good starter position for gaining experience in the field of mental health. Variety of clients. Never boring, very unpredictable days.

    Cons

    Safety concerns regarding transport of severely mentally individuals were largely ignored. Long hours. High turnover and issues with team cohesiveness.


  2. Disaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Preservation Services full-time

    Pros

    Free online training is available

    Cons

    Inconsistent messages from management. Little to no direction. Harsh reprimands. Departure from clinical best practices in favor of profit. Zero transparency. No value of personal time. Does not support healthy boundaries. Low pay. Nor possible to please superiors. Fear culture.

    Advice to Management

    Start over.


  3. Abusive company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child Welfare Case Manager
    Former Employee - Child Welfare Case Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Preservation Services full-time

    Pros

    The people that are attracted to social work are the best people to work around that is for sure.

    Cons

    The company and the management abuse the employees on the regular. There were conflicting messages on working overtime, impossible case loads and no help from management.

    Advice to Management

    Decide if you are running a business or a charity.


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  5. Values money over people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Management
    Current Employee - Regional Management
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Preservation Services full-time (More than 5 years)

    Pros

    The counseling field is a very meaningful area of work. Developing relationships in the community and among co-workers is a plus.

    Cons

    Executive Leadership values money over clinical integrity. The push is to grow/sell with little emphasis on managing the clinical aspect of programs. Leadership often hires based on friendships. Inequality of pay among people in similar positions. It is difficult to maintain a positive work-life balance at this company. Very little is spent on developing staff through trainings or education.

    Advice to Management

    State Leadership should develop employee morale. Practice what you preach--FPS is a strengths based agency but leadership does not focus on the strengths of their staff, they only focus on the weaknesses. Very little respect is given to staff by State Leadership. Lots of turn over among Regional Management.


  6. Money comes first

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Winchester, VA
    Former Employee - Counselor in Winchester, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Preservation Services full-time (More than 5 years)

    Pros

    co workers are generally great schedule is ok

    Cons

    The pay is WAY low for the amount of work that the employees are expected to do and for the level of education that is required. Management consists of arrogant queen bees that have no people skills and absolutely no clue of what's going on. The clients should come first, but all this company cares about is money, very much to the clients and employees disadvantage. Employees are pushed to work extra hours with the promise of extra pay, but then there are a million excuses as to why there is no extra pay in the end. The school counselors have the option to work during the summer, but are threatened to lose their job if they don't work. Pay during summer is just slightly above minimum wage (and this is for a master's level and in many cases licensed counselor) The company is losing clients and employees left and right, due to the fact that competitors provide better service and care. This company is not going to last much longer! Employees are not appreciated and treated like dirt. Management is unprofessional and looks down in a very degrading manner on anyone below their level

    Advice to Management

    appreciate your employees, they are the reason you are making the (undeserved) big bucks. Raise the pay and provide some decent benefits. Better yet, find a new job - in a different field and let someone competent do your job!!


  7. Helpful (1)

    All about the money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor
    Former Employee - Counselor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Preservation Services full-time

    Pros

    co-workers are the only positive thing about this company

    Cons

    everything!! Considering the level of education needed for any jobs with this company, the pay is pretty pathetic. The benefits totally suck and recent change in management turned the last ounce of hope for this company into a total disaster. They give a crap about their employees and only care about profits.

    Advice to Management

    Start caring about your employees and clients, or you will go under sooner or later! Employees are leaving left and right and the bad reputation is locally known among competitive agencies and customers, which is why you are not getting contracts. If you increase educational expectations, start increasing salary!


  8. Helpful (1)

    lasted one month

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - School Based Therapist in Asheville, NC
    Former Employee - School Based Therapist in Asheville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Preservation Services full-time (Less than a year)

    Pros

    Free supervision, plenty of opportunities for clinical growth. relatively speaking, fps offers a wide range of services in a region (Asheville) where mental health services are poorly lackingada

    Cons

    24k base salary is beyond ridiculously low toxic work environment they are a FOR PROFIT organization, profiting on the backs of lowly paid masters level therapists and the medicaid funds of clients served.

    Advice to Management

    raise the pay for counselors by about 10k per year and your turn over will lessen. company vehicles for staff that must work in the community. staff laptops with appropriate software. make the office a more welcoming environment.


  9. Helpful (1)

    Nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adult Therapist in Asheville, NC
    Former Employee - Adult Therapist in Asheville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Preservation Services part-time (Less than a year)

    Pros

    The work is meaningful and the clients are interesting. The other therapists are all great: supportive, friendly and hard working. They really care about the people they work with.

    Cons

    The pay is miserable. The hours are very long. Although the company provides supervision, it is very uneven in quality. Management is focused on profit and not on client welfare "get them in and get them out" is the philosophy. The technology resources are minimal. Communication between management and the therapists is inadequate, slow and often misinformed.

    Advice to Management

    Treat employees with respect and clients with compassion.


  10. Helpful (1)

    Disappointment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Martinsburg, WV
    Current Employee - Case Manager in Martinsburg, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Preservation Services full-time (Less than a year)

    Pros

    The only positive thing that WAS in place was setting own hrs. I'm not sure it applies when you have to send your daily schedule to the office.

    Cons

    Inconsistency across the board Lack of direction & training No mileage pay Low pay Company's expectations are unrealistic Managements' attitude lowers morale The office is in Kernysville where there is a lack of transportation

    Advice to Management

    Develop a procedure manual for each individual office. Staff your office with people who want to work, not complain Outfit the office so it's welcoming- including appliances Ensure the office is CLEANED, stocked, and utilities: water, phones, and internet are in working order Have a computer system in place that is current and applicable to the job.


  11. Avoid and work somewhere else if possible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Family Preservation Services full-time (More than 3 years)

    Pros

    Great co-workers, somewhat flexible schedule.

    Cons

    Working in unsafe conditions often going to homes that are dangerous and unsanitary. In-home and Mental Health Support required to use own car and paid mileage rate from early 1980's (.30 p/mile)- we were told that we were lucky to get this as it was NOT required although other agencies in the area pay .50-.55.5 cents per mile. Upper management staunch with communication problem. Uncooperative with a huge amount of work performed at home (which you are not compensated for). Company DOES NOT seem to care about clients and their welfare at all--only looking at profits:(



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