Fanatics Reviews

Updated April 26, 2015
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2.3
52 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Doug Mack
16 Ratings

Pros
  • Casual dress code, surrounded by sports all the time (in 5 reviews)

  • The only good thing I can say is that there were some great people who work there (in 4 reviews)

Cons
  • A work/life balance you want, this place is absolutely not build for it (in 3 reviews)

  • People like these who lack basic managerial skills are running the company to the ground by misrepresenting subordinates to upper management (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Inbound receiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fanatics full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very Friendly and comfortable working environment.

    Cons

    Worked through a temp agency

    Advice to Management

    need to hire full time employees from temp staffing agencies more.

  2. I actually loved working here in demand made

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fanatics full-time (More than a year)

    Pros

    Some great co-workers..The jobs were very easy to learn,not your typical warehouse job.

    Cons

    Some people were very childish including some supervisors

  3. Fanatics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FL - Florida in Jacksonville, FL
    Former Employee - FL - Florida in Jacksonville, FL

    I worked at Fanatics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The overall atmosphere is pretty decent. Lots of company social events both during and after work hours. Getting time off for appointments etc. was pretty easy. Company leadership seems to genuinely care about employees and customers. Plenty of overtime, so pay was generally pretty good.

    Cons

    Insufficient training on front end. Advancement promised but never seemed to happen. Also there seemed to be a serious disconnect between middle management and the ground-level employees,like maybe the supervisors were unaware of the real issues on the work floor.

    Advice to Management

    The management model at Fanatics doesn't work as well as they think it does. It's not entirely ineffective, and there are some good individual managers and team leads there, but all the social events and team-building exercises aren't getting the job done: we could tell you what you need to know if you would just ask us.

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  5. Customer Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fanatics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Could choose shift to work on, trainers were helpful

    Cons

    Bad salary, bad management, bad decisions from above, no future for company with terrrible policies.

    Advice to Management

    Leave the company and hire new managers.

  6. Small minded people out number truly intelligent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Jacksonville, FL
    Current Employee - Software Developer in Jacksonville, FL

    I have been working at Fanatics full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Catching the score of the game is part of job. Intellectual capital in IT is increasing.

    Cons

    The same people who have created the problems in IT are responsible for discovering the solutions.

    Advice to Management

    Ruthlessly cut dead wood, cherry pick the talented veterans, and move ahead with your strategy.

  7. Helpful (1)

    Great environment to learn and grow professionally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Jacksonville, FL
    Former Employee - Marketing Manager in Jacksonville, FL

    I worked at Fanatics full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    PEOPLE and CULTURE
    I worked with many intelligent and passionate people. There is never a dull moment when you combine sports and e-commerce. The fast-paced environment presents many opportunities to learn and exercise new skills. Many opportunities present themselves to peak performers with a high degree of emotional intelligence. Being proactive, working well with others, and over-delivering on expected results is key to succeeding. (If you have a tendency to feel entitled regardless of your contributions, this is not the place for you.) Transparency is important and good communication is emphasized.

    TIME-OFF and WORKING REMOTELY
    There is flexibility with individual schedules. As long as you're responsible for your output and results. You can usually work remotely when necessary, as long as you do not abuse the privilege. With the exception of certain times of the year (i.e. retail peak/holiday season), taking time off is never discouraged. Just make sure you are sensitive to possible conflicts and provide adequate notice in advance. (* Please note that I worked in the Marketing Department. Other areas of the business may have different requirements and expectations are always subject to change.)

    BENEFITS
    As you would expect from any established business...medical, vision, dental. 401k is also available and (at the time of this writing) company matching. Other benefits such as term-life, short term disability, etc. are available should you opt in for those.

    OTHER PERKS
    With major offices in San Francisco, Conshohocken (PA) and Jacksonville (FL), you may have the chance to travel occasionally. Each office has it's own culture, but in general, there are regular team-building outings and events across the organization. On Friday mornings in the Jacksonville office, bagels were always brought in from Panera.

    Cons

    A lot of significant change over the past few years. Integration of existing teams and corporate restructuring can be very challenging for anyone not open to constant change and making measurable contributions to improving operations and performance.

    CULTURE
    Varies from department to department. If this is important to you, use the interview process to get a feel for the culture of your specific department and its management. Due to the nature of the industry and the vertical, it can be easy to always be "plugged in". This is not an expectation so it's on you to maintain a good balance.

    Advice to Management

    Doug Mack and the senior leadership team are very smart and very approachable. They often have to make tough decisions but do so with a good balance between what's good for the business and what's good for the employees.

  8. Inbound Receiving/Returnd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Receiving/Returns in Jacksonville, FL
    Former Employee - Inbound Receiving/Returns in Jacksonville, FL

    I worked at Fanatics full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people are pretty nice. Can make some good friends

    Cons

    •Poor Management
    • They don't care about employees and about there life outside of that dirty warehouse
    • poor pay, bad raises, working hours always changing 10 hours, 8hrs,7hrs,12hrs then your told we have to work on your day off. If you don't come you will be fired.
    • DIRTY, DIRTY, DIRTY,DIRTY. I have never worked in such a nasty place. I even seen roachs in the ice machine
    • No room for growth. When I first started working there, there was room for growth. Now the have hired all these amazon people so we're stuck in the same position with terrible pay and long hard working hours

    Advice to Management

    Start caring about the little people in the watehouse. We're people too. Maybe your will actually be right

  9. Helpful (3)

    It's a total mess.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Fanatics full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - You get to come to work as casual as you want. Actually ended up being a con as dealing with people who obviously hadn't showered in a day or two was a little off putting.
    - All sports all the time. Again in some ways became a con as there was work to be done after every major sporting event, making it hard to actually enjoy sports.

    That's about it.

    Cons

    - Working tirelessly through the major holiday season instead of being with family should be enough to turn most people off to this place. Making all employees sacrifice their lives from November 1 - December 31 mainly due to the unstable infrastructure in place and getting nothing but a "Good job" makes it terrible enough. An online retail company should feel confident that they will perform during the busiest buying season of the year without making it all hands on deck.

    -No real room for growth here. With the new regime in place, it became pretty apparent that if you're not in San Francisco you'd might as well not even work there.

    -Archaic infrastructure as mentioned before. Constantly putting out fire after fire instead of focusing on bettering the environment. If you are in IT, you will spend a considerable amount of time troubleshooting issue after issue.

    -Don't expect any real guidance from management. Just go in, do your job and have meeting after meeting to provide countless status updates.

    The overall score of this place speaks for itself. I would rate it 0 stars if it were possible. Read the reviews and decide for yourself, but the numbers don't lie on this one.

    Advice to Management

    Just go ahead and do what you're slowly doing now and move to San Francisco. Rip off the band-aid.

  10. Work hard , limited compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Fanatics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Employee discount is OK, Led to belive that the company actually cared about my well being when 1st hired

    Cons

    No work / life balance. Expectation to work insane hours without compensation
    pay scale very low, little or no training

    Advice to Management

    Treat employees like people that matter, have some opportunity for advancement

  11. Lousy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL

    I have been working at Fanatics

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    - Dress code
    - Benefits are not horrible
    - New CEO gives a ray of hope
    - Getting a paycheck

    Cons

    **** Poor Management - no communication or care for employees ****
    - Mission and Values are just words
    - Do what your told and don't think
    - No concern for employees
    - No Bonus and lousy raise
    - Bad Pay
    - HR could care less about office, atmosphere, and employees ( Billion dollar company and doesn't always provide cups or paper towel! )
    - No real leaders in the leadership (For 98% of them). Most are just greedy and prideful
    - No Communication
    - Poor planning
    - Poor Professionalism
    - Bad Execution
    - Bad culture
    - Lack of teamwork

    and more....

    Advice to Management

    - Stop treating your subordinates like McDonald burger flipper
    - Listen to those who actually have good work ethic and talent, not those who lie their way through, pin their short comings on others and kiss up to you like there is no tomorrow.

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