Farmers Automobile Insurance

  www.farmers.com
Work in HR? Unlock Free Profile

Farmers Automobile Insurance Reviews

Updated Mar 7, 2014
Farmers Automobile Insurance – US – “the ocean of cubes”

All Employees Current Employees Only

2.6 41 reviews

50% Approve of the CEO

Farmers Automobile Insurance CEO Jeffrey Dailey

Jeffrey Dailey

(4 ratings)

27% of employees recommend this company to a friend
41 Employee Reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Do not become an agent unless you're prepared to throw money and time away

    Insurance Agent (Former Employee)

    ProsI hear some departments are a lot more satisfied than mine as an agent. The other departments tend to retain employees long-term and are rumored to offer employees a decent benefits package.

    ConsThe agent program doesn't get the same benefits package because they are considered independent contractors and the opportunity is far more time and capital consuming than they disclosed in the interview process. Their business model for the agent program is very similar to that of Amway's multilevel marketing scheme.

    Advice to Senior ManagementPay the agents to obtain licensing and to complete training. It's unfair and unethical that they make agents work tirelessly, pay for licensing classes and exams and other business expenses, and then leave them stuck with a huge loan to pay back if they decide that the opportunity was not for them.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    I now know what a bad employer is.

    Liability Claims Representative (Current Employee)

    ProsFlexible hours are a plus. Ability to take a longer or shorter lunch as needed. Great job for someone who likes to sit all day.

    ConsThere are so many cons to this job it would be hard to list them all. You never have a sense of achievement, if you get sick you get ‘points’ for not planning your absence ahead of time and if someone has planned time already then nobody works on your claims while you are gone and you get behind and then you get written up for getting behind because you got sick. You have to sit all day long, If you get up from your desk you get behind because they hire you and tell you that you will only get so many claims a week and then you actually get twice that many sometimes and no overtime to work them, so you get behind and written up some more. RUN.

    Advice to Senior ManagementIt would be good for management to listen to the employees or at least know what is involved in the employees job before they make all their decisions on how it should be done. Some of the stuff they ask is just not practical.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Do your research!

    Insurance Agent (Current Employee)

    ProsMake your own schedule
    ability to make uncapped income
    good feeling of helping others
    pushes you to try new things

    ConsYou are always working so you have no (real) time off for at least first 3-5 years
    Good luck making a living. Their "subsidy" is a loan that they can take away and make you pay back
    A lot of hit and miss with marketing and advertising. If you don't have a good support system with District office and State office then you're on your own

    Advice to Senior ManagementDon't sugar coat the interview and information process. Explaining what is reality may not get as many people, but you will be able to focus more on getting people who CAN do this instead of having a high turnover.
    Implement some sort of base salary for Career agents. May get agents to stay in it for the program.
    DM's need to me more proactive regarding marketing and helping agents succeed rather than worry about getting new people in.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Great place for job seekers fresh out of college

    Claims Adjuster (Former Employee)

    ProsLots of time off, fairly laid back environment

    ConsWork load was sometimes unbearable, job duties were challenging as it was customer service, but otherwise not difficult

    Advice to Senior ManagementRather than starting every employee at the same rate, salaries should be adjusted based on experience

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    better think twice

    Claims Adjuster (Former Employee)

    Prosflexibility of scheduling time off

    Consonly the "chosen ones" get promoted
    if you don't have good numbers in the "matrix" you don't go anywhere

    Advice to Senior Managementeven though you might not be a good claims employee, you can succeed in other positions. stop using the matrix

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    netural

    Liability Claims Representative (Current Employee)

    ProsThe culture is fair if you can maintain quotas

    ConsThe major cont is large volume of work

    Advice to Senior Managementneutral

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    6 people found this helpful  

    Research carefully before taking this job opportunity.

    Anonymous Employee (Former Employee)

    ProsCompletely flexible work schedule, "unlimited" income potential, competitive prices so it's relatively easy to find clients and sell policies. Opportunity for subsidy once you get to "career" status (sell a certain number of policies within 3 months). Probably a good fit for someone with previous sales experience and insurance knowledge who is self-motivated and has some way to survive on very little income for quite some time.

    ConsAgents are expected to sell products that they have received very little, if any, training on. The district manager was very hard to track down and seemed too busy to be bothered with helping or meeting with new agents. The "trainers" were also not very available, and when they were, they gave me wrong information many times. It is very hard for most new agents to get by on 10% commission from auto and home policies when they are just starting out, and if you do not make enough sales once you get to "career" status you have to pay back the subsidy they give you. It seems like Farmers just hires as many new people as possible, spends as little as they can on helping these people succeed and then hopes a few have the savings, previous knowledge and/or luck to stick it out.

    Advice to Senior ManagementInvest some time and energy in the people you hire. Have an actual interview process to make sure you are hiring qualified participants instead of just luring as many people as possible with promises of making hundreds of thousands of dollars. Have some sort of training process that people have to complete before selling instead of just setting new agents loose to make themselves (and your company) look incompetent.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Night and Day Change when the economy turned

    Senior Claims Adjuster (Former Employee)

    ProsCo-workers are gracious and glad to give advice.

    ConsThe long hours, negative work environment, poor benefits package, extremely difficult to get a raise through higher standards.

    Advice to Senior ManagementInstead of running employee into the ground with extremely long hours and inability to leave work even on vacation, seek to find a process the keeps employees from burning out at about the three year mark and stop condoning managers who manage by fear.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    District Manager Training Assistant.

    DMTA (Current Employee)

    ProsYou are your own boss, so it makes your schedule very rewarding if you like the time off which I do.

    ConsThe insurance rate of farmers insurance group is a bit higher than competing companies. It can at times be diffuicult to compete.

    Advice to Senior ManagementManagement should have a better structure and carry out initiative better and in a more approprate manner if they want to be successful.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Okay place to work if you can't find something else.

    Customer Service Representative (Current Employee)

    ProsFlexible schedule and close to home.

    ConsNot enough hours. Low pay and the agent is very cheap.

    Advice to Senior ManagementNeed to know how your agents are treating your customers.

    No, I would not recommend this company to a friend

Worked for Farmers Automobile Insurance? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.