Farmers Automobile Insurance

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Farmers Automobile Insurance Reviews

Updated March 7, 2014
Updated March 7, 2014
42 Reviews

2.5
42 Reviews
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Farmers Automobile Insurance CEO Jeffrey Dailey
Jeffrey Dailey
4 Ratings

Employee Reviews

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  1.  

    Run Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agency Owner  in  Dayton, OH
    Former Employee - Agency Owner in Dayton, OH

    Pros

    Farmers has financial backing by a large Swiss company. On paper they look like a solid company. Many of the agents are quality people who want the best for their customers.

    Cons

    That being said, there are so many glaring red flags with this company. There is little to no training offered and minimal support from the district manager. If you don't have at least $40k to invest in the business your expenses for leads and travel will make this a financial nightmare. You work 6-7 days a week minimally 60-80 hours with little to show because your expenses quickly exceed your income. Turnover is high because it's difficult to met the quarterly quota due to an adverse marketing position. Once you leave, the subsidy is repayable immediately--something the hiring managers never tell you--it's a loan not a salary. This is a scam meant to attract sales people to sell policies to their family and friends to boost the company's coffers. Then these get turned over to established agents based on the good graces of the manager.

    Advice to ManagementAdvice

    Spend more time to training new agents and helping them to becoming stable producers. Get rid of quotas and concentrate on quality business. Provide more money and resources to make agents more successful.

    Neutral Outlook
    Disapproves of CEO
  2.  

    Don't walk........RUN!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Claims Representative  in  New York, NY
    Current Employee - Special Claims Representative in New York, NY

    Pros

    A job.............people are nice, a paycheck, and health care.

    Cons

    Micro manged, Management do not know what to do.an are basically lackeys of poor upper Management. Every failure from Progressive, as well the worst people who came from other companies gravitate to Farmers. HR, is a poor joke.

    Horrible work environment.

    Advice to ManagementAdvice

    Close your doors, start over. You have a staff that hates you. and no one cares.....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A great opportunity to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    They strongly encourage and even offer to finance my getting my life and disability insurance licenses. The customers are really friendly and are nice to work with, they appreciate assistance.

    Cons

    At times I felt that I was supposed to be dishonest in some gray areas, and I didn't feel comfortable, and did not go along with it. My view of the agents became tarnished.

    Advice to ManagementAdvice

    Keep all dates and records on the up and up, offer community services honestly for the purpose of future marketing in addition to helping out (instead of pretending to the staff that it was entirely a heartfelt motivation only to be asked to call on "leads" after). Be up front with office and business goals where it would affect your employees (i.e. hours available, office mergers, etc.).

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Very disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent  in  Dallas, TX
    Former Employee - Agent in Dallas, TX

    Pros

    Name recognition helped with sales

    Cons

    Quota system means every quarter you may lose your contract. One policy short and you are out. This is even though you've invested your own money to build your own agency.....

    Advice to ManagementAdvice

    Quota system is bad for customers and agents. Agents who don't work will starve...don't need the company to demand that you sell so much of their product or else

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great company, pay, benefits, and company to start out with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Liability Claims Representative
    Former Employee - Liability Claims Representative

    Pros

    Great job out of college, was fun a lot of times and you learn a lot about liability car insurance, things you wouldn't know otherwise. Company paid for 2 months of training, including travel. They were always promoting to get involved in whatever direction you want to go with the company, plenty of room for growth! Pay raise after one year and a small bonus.

    Cons

    Really the only downside was the "numbers" you were expected to achieve. I understand it's the only way for them to set standards and to give incentive to getting the job done quicker, and several other things...but this is where corporate guidelines come in that most of the time don't make sense on the ground level. Felt some things were slightly unethical in obtaining these numbers. The other downside is that you have to talk to people involved in accidents that are flat out liars and you know are screwing the system-and its disgusting and so wrong. I couldn't stand talking to such fowl people-that's just a personal preference...of course you got to save the day for good people too!

    Advice to ManagementAdvice

    Listen to what your reps are telling you and actually take active to implement it on a local level vs. always trying to get something approved through corporate. If it works great, if it doesn't keep moving on until you find the best answer!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    no room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    Pros

    great people, fair pay, work volume adequate

    Cons

    horrible claims system, no room for advanceent

    Advice to ManagementAdvice

    provide better and efficient resources to do the job

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Lied too

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent  in  Bountiful, UT
    Former Employee - Insurance Agent in Bountiful, UT

    Pros

    you do start with a positive attitude

    Cons

    districts make a lot of promises and fail to hold up on them

    Advice to ManagementAdvice

    you might want to actually take some time to train the recruits rather than let them sell to all their family and friends and you let them go leaving you stuck with all those policy's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Definition of expendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent  in  Pittsburgh, PA
    Former Employee - Insurance Agent in Pittsburgh, PA

    Pros

    The sales training is extensive

    Cons

    The company uses new employees to get their friends and family signed up, sets simple sales goals for the first quarter then increases the goals drastically. No salary, straight draw which the company demands repaid in full upon termination, despite clear repayment terms in the contract.

    Doesn't Recommend
  10.  

    A good job for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - APD Claims Adjuster
    Former Employee - APD Claims Adjuster

    Pros

    Other than the occasional supervisor observations, you are on your own. You manage your work load. Good training program. Opportunities to move about within the company after a few years.

    Cons

    Farmers uses software and hardware from the 20th century, and it makes being efficient darn near impossible. My opinion is that Farmers doesn't play fair with the body shops - They use their size to their advantage, and the shops have a tendency to let you know it. You are given time on your schedule to take lunch, but you better bring lunch, because if you take your lunch, you'll always be behind.

    Advice to ManagementAdvice

    Get real laptops with 4G. Separate as much of the claims adjusting from the claims estimating as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You own your own business. The program has become more manageable in the last year. If you can do the program to the letter you can have a wonderful future

    Cons

    You have to ask a lot more questions than I did. The program when I entered was it's beginning and the requirements were unreasonable (as I found out later) They have since adjusted the quotas to a more manageable amount. They also recruited me and then the day on contract signing changed things that we were promised. Ask questions!!!!!

    Advice to ManagementAdvice

    Be more honest in the recruiting phase.
    And more compassionate when we fall.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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