Farmers Automobile Insurance Reviews

Updated March 24, 2015
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Employee Reviews

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  1. OK place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advocate in Independence, OH
    Current Employee - Customer Service Advocate in Independence, OH

    I have been working at Farmers Automobile Insurance

    Approves of CEO
    Approves of CEO

    Pros

    It pays OK for the area, they are flexible on schedule, flex time is available if needed on an occassional basis.

    Cons

    It seems that it is not how good a job you do, it''s really "who" you know.

    Advice to Management

    Pay attention to the people who take advantage of the system, and look at the time they are actually working.

  2. Helpful (3)

    I didn't think it was possible to be so disgusted by management

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Denver, CO
    Current Employee - Claims Representative in Denver, CO

    I have been working at Farmers Automobile Insurance

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You can work at home as long as you are meeting your numbers, company car (although that is going away), cell phone, lap top computer, pay for performance

    Cons

    Managers that tell you point blank "no one will leave because the economy is so bad they wont be ale to find a job,' people quit and are never replaced, lame explanations for why the department is not hiring, 12-14 hours of work a day + weekends, management's poor communication skills, too many POINTLESS meetings including meetings about why there are meetings, a completely subjective auditing system that is consistently inconsistent, and last but not least your yearly review will include your "behavior" in the office. This is especially important because they do not average out metrics and your whole review can only be as high as your lowest metric rating. If you are meeting all numbers and your behavior is "not meeting," your yearly rating is "not meeting."
    Good luck. If you get offered a job in Colorado or Wyoming run as fast as you can.

    Advice to Management

    Try acting like you care about your employees.

  3. Okay

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Farmers Automobile Insurance

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Freedom, stability, recognition, pay, management

    Cons

    High rates, cold calling, stress, high expectation

    Advice to Management

    Nothing

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  5. Helpful (2)

    Too many changes too often

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in San Francisco, CA
    Current Employee - Insurance Agent in San Francisco, CA

    I have been working at Farmers Automobile Insurance

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    It's a large company that has name recognition making it easier for customers and clients to trust you. The compensation for being an agent isn't capped.

    Cons

    The server we work on is constantly being changed. It doesn't work with Firefox! There is too much pressure from management to sell sell sell even if it's not in the best interest of your client.

    Advice to Management

    Stop saturating the market with so many agents and start supporting the ones that you have on board already! The constant changes to db really just make it confusing for most.

  6. A good job for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - APD Claims Adjuster
    Former Employee - APD Claims Adjuster

    I worked at Farmers Automobile Insurance full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Other than the occasional supervisor observations, you are on your own. You manage your work load. Good training program. Opportunities to move about within the company after a few years.

    Cons

    Farmers uses software and hardware from the 20th century, and it makes being efficient darn near impossible. My opinion is that Farmers doesn't play fair with the body shops - They use their size to their advantage, and the shops have a tendency to let you know it. You are given time on your schedule to take lunch, but you better bring lunch, because if you take your lunch, you'll always be behind.

    Advice to Management

    Get real laptops with 4G. Separate as much of the claims adjusting from the claims estimating as possible.

  7. Helpful (1)

    agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Farmers Automobile Insurance as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You own your own business. The program has become more manageable in the last year. If you can do the program to the letter you can have a wonderful future

    Cons

    You have to ask a lot more questions than I did. The program when I entered was it's beginning and the requirements were unreasonable (as I found out later) They have since adjusted the quotas to a more manageable amount. They also recruited me and then the day on contract signing changed things that we were promised. Ask questions!!!!!

    Advice to Management

    Be more honest in the recruiting phase.
    And more compassionate when we fall.

  8. Lots of work so little time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Automobile Insurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company car, driving to different locations every day.

    Cons

    Too much work, too little pay. Stressful.

    Advice to Management

    More perks.

  9. Satisfactory but growth and pay seems to be stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Automobile Insurance full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cool technologies, great high level management,good pay , nice benefits

    Cons

    stagnant growth, unresponsive mid-level management.

    Advice to Management

    Focus on employees as they are the key to your success.

  10. Helpful (1)

    If you are good sales, you can go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at Farmers Automobile Insurance full-time (Less than a year)

    Pros

    Provide good training for starter.

    Cons

    Check with the subsidy, you may need to pay back.

  11. Helpful (1)

    Meh

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative
    Former Employee - Claims Representative

    I worked at Farmers Automobile Insurance

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    40 hour week if you bust your ass. Good benefits.

    Cons

    Lots of phone calls, staring at a computer screen and taking statements from people who have been in car accidents all day long.

    Advice to Management

    Hire more people, because you are doubling the size of the company.

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